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Why Startups Fail - 20 Top Reasons Gleaned from 32 Startup Failure Post-Mortems

www.chubbybrain.com

spent $20 million to get back to the same revenue that I had when I was CEO. created a vastly higher cost structure; I had 80 people mostly on base salaries under $100,000 and was bringing in revenue at the rate of $20 million annually. spent $20 million to get back to the same revenue that I had when I was CEO.

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Customers Love Free Stuff … But That’s Not Your Problem

abovethecrowd.com

They return the favor by doing more banking business with said banks, and some of the windfall-money comes right back to the bank via other channels. Chris calls this the “at Pricing” multiple, and you should notice that is is much lower than the $VEEV multiple of 18X. Unfortunately, the real story is even worse.

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The cardinal sin of community management

Startup Lessons Learned

This single decision wound up costing the company significant revenue and over the course of several months sent its customer growth into decline. They are largely invisible in the normal channels where customer service and community management pays attention. We couldn’t have been more wrong.

Community 158