Both Sides of the Table

SEPTEMBER 19, 2011

The reason that incumbents can’t react is that their revenue and defensibility are continued by serving the high-end of the market for which it would take too much time & money for any competitors to effectively challenge. new arrivals plus library versus just library) or even create channels (i.e. No time soon.

Los Angeles 329

Los Angeles Revenue Retention Acquisition 329

ConversionXL

APRIL 4, 2017

How you decide to invest in marketing channels can make or break your business. Okay, so it’s important to capitalize on effective channels that are conducive to growth at scale. An Overview of Common Digital Marketing Channels. That sounds like an obvious statement, but not a lot of people think about it critically.

Channel 118

Channel Marketing Viral SEO 118

YoungUpstarts

APRIL 14, 2020

Companies that actively focus on CX can significantly reduce churn rates, increase retention rates, and earn higher revenues. Here are simple, effective ways to stay successful in the new customer experience battleground: Connect all communication channels.

Customer 162

Customer Technical Review Artificial Inteligence Retention 162

VC Cafe

NOVEMBER 2, 2019

In SaaS the main benchmarks being measured are revenue growth, sales efficiency (unit economics), churn and burn rate. Example of Baremetrics revenue per user benchmarks. cohort retention curves that flatten (stickiness) actives/reg > 25% (validates TAM). Software as a Service (Saas) benchmarks. Consumer apps and services.

B2C 141

B2C Technical Review Startup Retention 141

The Startup Magazine

JUNE 29, 2020

Email marketing is one of the most popular channels of communication and information exchange. In short, email automation comes with a plethora of benefits for your business, customers, and your revenue. Accelerates revenue. This added revenue is the result of upselling and cross-selling. Source: Really Good Emails.

Email 166

Email Campaign Revenue HTML 166

Both Sides of the Table

APRIL 26, 2016

The reality of CAC is both the when you scale your acquisition “channel” costs usually go up plus when you find a great channel others notice it and drive up the costs as they compete with you in that channel. In SaaS (or any recurring revenue business) this is also a very difficult task. So here are some more details ….

Metrics 150

Metrics Cost Acquisition Startup 150

The Next Web

JANUARY 25, 2014

Without a doubt, revenue is essential for a tech company, even more so for small developers. It becomes clear that in order to make that leap to the next stage, the developer must focus on user retention. With so much competition in the popular app stores, the key is improving engagement levels to ensure retention and promotion.

Technical Review 137

Technical Review Retention Startup Technical Support 137

Steve Blank

APRIL 1, 2020

Your revenue plans are no longer valid. What’s your monthly cash burn at your new low revenue level? The CEO should dial through as many of the largest existing customers to get a firsthand understanding of the magnitude of any revenue shortfall. Ask yourself: Are there now new customers, new services and new channels to pursue?

South Korea 334

South Korea Salary Business Model China 334

ConversionXL

FEBRUARY 3, 2022

Channel-level expertise: An understanding of how the channels work (e.g., Where Airbnb recognized the value in another platform, Dropbox doubled down on the strength of its product as a distribution channel. Use this information to identify the channels to reach customers and the type of content that they’ll relate to.

Retention 113

Retention Marketing Acquisition Channel 113

Startup Professionals Musings

FEBRUARY 6, 2019

Then companies can determine promotional effectiveness by narrowly defined customer segments, by location, or by delivery channel. Customer retention with churn modeling. Every business wants to predict which customers are about to leave, and for what reasons, so they can target their retention efforts. Movie recommendations.

Analytics 177

Analytics Retention Social Media Campaign 177

Startup Lessons Learned

SEPTEMBER 22, 2008

is an elegant way to model any service-oriented business: Acquisition Activation Retention Referral Revenue We used a very similar scheme at IMVU, although we werent lucky enough to have started with this framework, and so had to derive a lot of it ourselves via trial and error. The AARRR model (hence pirates, get it?)

San Francisco 167

San Francisco CPA SEM CTO Hire 167

VC Cafe

SEPTEMBER 5, 2012

1) It all starts from the Growth Hacking Funnel - in the early stages, startups should not just focus on top/bottom line metric like unique users and revenue. They should understand the different states of the user (Acquisition, Activation, Retention, Revenue) and focus on moving users from one state to the next. like/+1/follow?

API 167

API Viral Startup Retention 167

ReadWriteStart

MARCH 8, 2021

They want to open new offices, generate more revenue, and ultimately, secure higher profitability. . And the revenue from your existing customers alone may not be enough to cut it. . It’s going to serve as your central hub of operations – and the centerpiece of all your promotional channels. . Marketing/advertising channels.

Startup 127

Startup Retention Acquisition Agile 127

Steve Blank

APRIL 4, 2011

Politely it was described as “poor customer retention” but in reality it was because the product was really hard to use. How can we attract buyers to our channel before they make purchasing decisions? as well as channel partners and cloud industry technology consultants. Then different again for direct and indirect channels.

Customer 241

Customer Business Model Nebraska Cloud 241

ConversionXL

FEBRUARY 3, 2022

No changes were made to the customer journey, and it had nothing to do with revenue lift. You’ll also learn how to apply growth marketing to five key channels and how to plan and execute experimentation. It isn’t about finding quick hacks to boost short-term revenue. For example, say you’re trying to improve top-line revenue.

Framework 102

Framework Marketing Acquisition Retention 102

ConversionXL

FEBRUARY 3, 2022

In this article, you’ll learn how to build a marketing growth strategy to increase your market penetration, market share, and revenue. New markets include geographic regions, new customer segments, or new channels to reach your customers (digital or physical). New channels. Growth marketing is about process over tactics.

Marketing 115

Marketing Framework Metrics Channel 115

ReadWriteStart

JANUARY 25, 2020

For most online vendors, this new revenue model was a significant change in the way brands set advertising campaigns. It’s during the rise of this revenue model; banks found a way to increase their presence by pushing development in online payment gateways like Paypal, VISA, etc. This is where customer retention comes into play.

eCommerce 152

eCommerce Technical Review Social Media Analytics 152

ConversionXL

APRIL 3, 2018

Assign content & channels for each experience. Identify your channels. Email & ads are the 2 big communication channels. mobile is ~50% of revenue, shorter form works better. mobile is ~50% of revenue, shorter form works better. Messenger will become the biggest channel over the near years.

Retention 106

Retention Artificial Inteligence Channel Email 106

ConversionXL

SEPTEMBER 13, 2018

You’ll be able to see which channels (paid, organic, social, etc.) You’ll be able to see which acquisition channels are best for long-term retention or lifetime value, not simply those that drive initial conversions. Engagement, conversion, and retention. We don’t know the impact of each marketing channel.”.

Analytics 119

Analytics Technical Review Acquisition Retention 119

ConversionXL

OCTOBER 16, 2022

By meeting buyers’ post-purchase needs , you’ll improve customer retention. Where marketing drives brand awareness, customer acquisition drives conversions and sales to generate revenue. Data-driven strategies focused on ROI over revenue win the customer acquisition game. Image source ). by posting about it on social media).

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

ConversionXL

SEPTEMBER 1, 2020

Meaning: C = Customers (traffic x conversion rate) CLV = Customer revenue – (CAC + cost of serving that customer) CAC = Customer Acquisition Cost G = Growth. The formula weans businesses from an obsession with traffic and instead focuses on increasing customers that generate the most revenue with the lowest acquisition and maintenance costs.

Customer 132

Customer SMS Retention Acquisition 132

The Startup Magazine

JUNE 11, 2024

Maximizing Organic Traffic and Revenue For large websites, organic traffic serves as a foundation of sustained digital success, driving both visibility and revenue generation. Enterprise SEO equips large websites with the tools and techniques needed to maximize organic traffic and revenue.

SEO 117

SEO Technical Review Syndicate Syndication 117

Occam's Razor

JULY 18, 2011

Email remains an immensely credible and profitable channel, with an immense reach to boot. Your company cross-channel outcomes data. Multi-channel customer purchase behavior, customer lifetime value. Not revenue. To not have it as an active part of your marketing portfolio is sub-optimal. Your website data.

Metrics 138

Metrics Campaign Email Marketing 138

ConversionXL

SEPTEMBER 20, 2021

billion in ad revenue in 2020. But you can also accumulate significant exposure and revenue through an organic YouTube strategy. Given that most users abandon apps within 30 days post-installation, high downloads don’t lead to high audience retention, satisfaction, or revenue. YouTube generated $19.77 Overview metrics.

Analytics 134

Analytics Metrics Channel Video 134

ConversionXL

SEPTEMBER 9, 2021

As Neal Schaffer points out: “…Companies still look at social media as a promotional and advertising channel rather than as a grand arena to collaborate with social media users, primarily customers and influencers, and work them through a relationship funnel to incite word of mouth marketing for your brand in social media.”

Social Media 142

Social Media Media Developer Marketing 142

ConversionXL

OCTOBER 4, 2022

Since 2015, clothing brand ASOS has grown revenue by an average of 22% year over year. Your ecommerce marketing strategy is the blueprint and high-level vision that guides how you’ll interact with prospects, the channels you’ll use to reach them, and the messaging you’ll develop to communicate benefits and build your brand.

eCommerce 129

eCommerce Marketing Social Media Retention 129

Up and Running

FEBRUARY 18, 2021

We’ll cover the following strategies: Retargeting and remarketing Partner programs A/B testing Customer retention Automated processes. We have thousands of affiliates who generate over six figures in revenue each month. This is mainly in terms of conversions but also with regards to leads and customer retention.

Acquisition 127

Acquisition Cost Affiliate Customer 127

YoungUpstarts

FEBRUARY 13, 2019

by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ Everyone knows that retention is crucial for subscription-based companies. Blue Apron is hardly alone with its churn problem.

Customer 173

Customer Technical Review Retention Acquisition 173

ConversionXL

AUGUST 21, 2014

This equates to a loss of revenue, which requires more and more signups from new customers just to replace what you are organically losing every month. I have seen this happen at a few startups I’ve worked with by expanding revenue from the current product, plus up-sell and cross-sell opportunities , but that will be a future post.

Retention 106

Retention Churn Rate Metrics Software Review 106

Startup Professionals Musings

FEBRUARY 18, 2016

Then companies can determine promotional effectiveness by narrowly defined customer segments, by location, or by delivery channel. Customer retention with churn modeling. Every business wants to predict which customers are about to leave, and for what reasons, so they can target their retention efforts. Movie recommendations.

Analytics 120

Analytics Retention Social Media Campaign 120

ConversionXL

AUGUST 24, 2015

Why Gamify Customer Retention? We borrow the mechanics of traditional games and apply them to uncommon concepts, like customer retention. A study in the Harvard Business Review noted that increasing customer retention by 5% can generate a 25%-95% increase in profit. But how can we use it to retain more customers? Image Source.

Retention 48

Retention Customer Software Review Technical Review 48

ConversionXL

NOVEMBER 22, 2022

Traffic by channel: Find out where your visitors come from Where to track traffic by channel 3. Customer Lifetime Value: Learn how to increase retention Where to track customer lifetime value Conclusion. Traffic by channel: Find out where your visitors come from. Here are different channels to track and what they mean: 1.

Metrics 105

Metrics Analytics Marketing Acquisition 105

ConversionXL

FEBRUARY 12, 2019

The second relies on retention. Cohort analysis can be done for revenue, churn, viral word of mouth, support costs, or any other metric you care about. We had a client selling personalized jewelry who discovered through a retention analysis that 40% of his products didn’t drive any repeat purchases. The second type is winning.

Retention 126

Retention Analytics Campaign eCommerce 126

A Smart Bear: Startups and Marketing for Geeks

FEBRUARY 26, 2019

Sometimes that’s defensible distribution channels. Instead, watch payback period for acquisition efficiency, watch retention for product/market fit, watch expansion revenue for long-term growth, and watch gross margin for long-term profitability. A reliable paid acquisition channel results in a somewhat stable business.

Restful 202

Restful Founder Revenue Acquisition 202

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal. More on that in a moment.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Up and Running

JULY 2, 2018

As a business owner, it’s important to monitor the health of your growing company to spot warning signs—a fractured team, negative customer reviews, poor customer retention, and a lack of creative innovation. Communication channels themselves can foster a toxic culture. Plan the quiet times of the season when revenue drops.

Software Review 78

Software Review Technical Review Retention Startup 78

YoungUpstarts

MAY 29, 2019

Whether it’s streamlining in-house processes, new marketing possibilities, overcoming challenges or resolving pain points, all have one main purpose – to maximise revenue. Perhaps your mobile app opportunity could provide ROI in one of these ways: Employee Retention.

Mobile 127

Mobile Retention IP Metrics 127