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What Would Happen if you Built the Reverse of Amazon? It Might Look Something Like This …

Both Sides of the Table

But while Amazon blew away existing physical distribution channels to deliver products to you, we are blowing away existing physical infrastructure to help you store the things you want to keep – just not at your home. He spent a few months building out the software because just taking stuff from people isn’t that difficult.

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7 Keys To Making A Business Out Of Your Great Product

Startup Professionals Musings

Most technical entrepreneurs focus hard on building an innovative product, but forget that an elegant solution doesn’t automatically translate into a successful business. Businesses require an equally elegant business model, with the right price, messaging and delivery channel to the right target customers to keep the dream alive and growing.

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Tech That Can Make The Freelance Economy Sustainable

YoungUpstarts

Tech That Helps You Grow (And Grows With You). There’s a genuine need for technology that can provide insights and automation in the freelance economy, especially as it relates to collecting the right tax forms and adhering to the right employment laws. But what type of technology can help? Managing the Freelance Economy. “The

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One of the Biggest Mistakes Enterprise Startups Make

Both Sides of the Table

The era of VCs investing in successful consumer Internet startups such as eBay led to a belief system that seemed to permeate many enterprise software startups that hiring sales or implementation people was a bad thing. We only want software revenue.” We prefer to sell software, not get involved with client systems.”

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[Review] The Social Customer

YoungUpstarts

Social CRM is a philosophy and a business strategy that uses technology, work flow, business rules, and social information to talk with (not at) the customer in a transparent way, to make value for both parties. T = Tools, the myriad platforms and software needed. According to Metz, the Social CRM process is fairly involved.

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Artificial Intelligence and Machine Learning– Explained

Steve Blank

The Department of Defense has thought that Artificial Intelligence is such a foundational set of technologies that they started a dedicated organization- the JAIC – to enable and implement artificial intelligence across the Department. These technologies will transform businesses and government agencies.

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Tech Support *is* sales

A Smart Bear: Startups and Marketing for Geeks

You probably think of "tech support" as the bottom of the food chain. After all: Tech support deals with insane customers. Tech support answers the phone; a job even salesmen don't want. Tech support keeps angry customers at bay while having no power to effect change. Tech support is sales. Yep, that sounds lowly.