Churn Rate Community Redemption 
ConversionXL
OCTOBER 30, 2019
Or maybe they’re volunteering their time in your community forums, helping new customers grow. Metric examples: Product affinity; Referral or affiliate revenue; Loyalty rewards redemption rate. Metric examples: Customer save rate; Customer churn rate; Re-engagement rate. How to master CRO for SaaS.
ConversionXL
OCTOBER 30, 2019
Or maybe they’re volunteering their time in your community forums, helping new customers grow. Metric examples: Product affinity; Referral or affiliate revenue; Loyalty rewards redemption rate. Metric examples: Customer save rate; Customer churn rate; Re-engagement rate. How to master CRO for SaaS.
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