Both Sides of the Table

MAY 19, 2018

Your historical trading information including financials and a “customer file” which shows the history of your transactions so that investors can run “cohort” analyses Customer reference, personal references, key team members, compensation, cap table, stock option plan, etc. Reference Calls I do the exact same for reference calls.

Cap Table 336

Cap Table Due Diligence Forecast Churn Rate 336

YoungUpstarts

DECEMBER 4, 2017

Customer happiness is the lifeblood of any business — after all, happy customers mean lower churn rates, increased word-of-mouth marketing, a boost for internal morale, and so much more. As both parties agree to the plan of attack, it should live in a deliverable document that stakeholders can reference whenever they need.

Technology 165

Technology Customer Churn Rate Sales 165

ConversionXL

DECEMBER 2, 2020

This arrangement made it challenging to give a quick answer to basic questions on user conversions or to comment on traffic rates and MRR. Instead of measuring Awareness, Appeal, and Ask separately, we combined all marketing acquisition efforts under the Awareness stage, leaving Act to account for conversions in the form of sign-ups.

Churn Rate 78

Churn Rate Analytics Retention SQL 78

ConversionXL

NOVEMBER 15, 2016

When we talk about conversion optimization , much of the strategies remain the same across industries. That said, there are some key differences in how experts approach SaaS conversion optimization. Reducing churn rate. Making sure the leads are appropriate for your offer. Measuring and optimizing in-product activity.

Conversion 48

Conversion Churn Rate Retention Metrics 48

ConversionXL

AUGUST 12, 2016

Churn MRR: Churn MRR refers to lost revenue from customers cancelling or downgrading. So, Net MRR = New MRR + Expansion MRR – Churned MRR. LTV = ARPA * % Gross Margin / % MRR Churn Rate. Customer Acquisition Cost refers to the resources that a business uses in order to acquire an additional customer.

Software Review 48

Software Review Metrics Revenue Acquisition 48

ConversionXL

OCTOBER 30, 2019

Article after article, course after course, conference talk after conference talk addresses acquisition experimentation—getting more conversions at the top of the funnel. Exhibit A: This is the table of contents from the article that currently ranks first for the keyword “conversion rate optimization tips.” Reactivation.

Retention 101

Retention Metrics Churn Rate Acquisition 101

ReadWriteStart

MARCH 3, 2021

Conversely, investing too heavily in the long term will make it harder to generate initial momentum. The trick is to give your customers a reason to refer your brand to others. You may not know your target audience’s psychology well , or you may not know which marketing strategies work best. Balancing short-term and long-term growth.

Early Stage 125

Early Stage PPC Retention Churn Rate 125

ConversionXL

OCTOBER 30, 2019

Article after article, course after course, conference talk after conference talk addresses acquisition experimentation—getting more conversions at the top of the funnel. Exhibit A: This is the table of contents from the article that currently ranks first for the keyword “conversion rate optimization tips.” Reactivation.

Retention 48

Retention Metrics Churn Rate Acquisition 48

Version One Ventures

SEPTEMBER 28, 2015

In fact, when we use the term “social platforms” at Version One, we’re referring to messaging (e.g. Old churned users = inactive users from the previous cycle(s) who continue to be inactive in this cycle. Knowing the number of users that have churned allows you to calculate your churn rate.

Metrics 60

Metrics Churn Rate Due Diligence Social Network 60

Software By Rob

JULY 21, 2011

Your lifetime value of a customer (LTV), cost per click, and conversion rate are critical in figuring out if you can build a profitable business or if the competition is too strong. Some larger SaaS firms get their churn below 1% per month (see this post for some average annual churn rates based on SaaS company size).

CPA 73

CPA Churn Rate Customer Acquisition 73

Occam's Razor

APRIL 8, 2013

Perhaps it's an increase in your conversion rate; Or a higher number of visitors who sign up; Or a greater number of people who share content with one another; Or a lower monthly churn rate for users of your application; Maybe it's even something as simple as getting more people into your restaurant.

Metrics 157

Metrics Analytics Lean Churn Rate 157

andrewchenblog.com

JANUARY 28, 2010

Do it right, and your conversion rates might be as high as 20%. If you have a super high churn rate, then at best you’ll be stuck at a revenue treadmill (doing lots of work but flat revenue and no profitability). Do it wrong, and your LTV gets very close to zero. As for the cost of service, your mileage will vary.

CPA 51

CPA Retention Viral Acquisition 51

ConversionXL

OCTOBER 11, 2022

A good retention rate means people continue to choose you over a competitor, deepening customer relationships and reducing churn rate. A study by KPMG found that 86% of customers will refer your brand to family and friends after a good experience, and 66% will leave a positive review. Email marketing performance.

Retention 111

Retention eCommerce Channel Community 111

maplebutter.com

JANUARY 8, 2013

Your existing customers are you best source of referals – just ask. At the end of the conversation, ask them if they’d be willing to make an introduction. 1 page website w/ simple checkout, then add things as you feel it’ll help increase conversions. Whatever you want but it’ll definitely effect conversions. P.S. Do #1.

Technical Review 44

Technical Review Startup Cofounder Software Review 44