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This article is part of our SaaS Business Startup Guide —a curated list of articles to help you plan, start, and grow your SaaS business! Reduce churn. Churn is essentially your cancellation rate. The percentage of your paying customers that cancel is your churnrate.
what are the most crucial steps to be taken by a new tech startup when outsourcing major part of the tech to IT firms or outsourcing “productdevelopment” eg new social media website project? Near shoring development with your team (ex: your team is based in Canada / India) is cool, but not outsourcing. startupcto
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Churn Rate 
73 
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