Hearpreneur

DECEMBER 8, 2019

Employee retention has really become a problem, and companies spend hundreds of thousands of dollars when it comes to turnover. While it cannot be completely eliminated, churn can be decreased by using tactics such as improved activation, better onboarding, improved marketing and other methods. #5- Promote employee engagement.

Entrepreneur 48

Entrepreneur SEO Security Community 48

ConversionXL

OCTOBER 30, 2019

What about stages three through seven, which can generally be grouped under the “ retention ” umbrella? We know how important and valuable retention is. We’re all familiar with the classic retention stats: Acquiring new customers is 5–25 times more expensive than retaining existing customers. Speed to first value experience.

Retention 101

Retention Metrics Churn Rate Acquisition 101

Up and Running

APRIL 6, 2021

Whereas at the other end of the spectrum, if your offerings seem overpriced to your buyers, they’ll almost definitely go for someone who has their prices optimized. But more than triggering the visible decline in churn rate, live chat software is the most effective communication channel for your customers.

Social Media 105

Social Media Media Customer Churn Rate 105

ConversionXL

OCTOBER 30, 2019

What about stages three through seven, which can generally be grouped under the “ retention ” umbrella? We know how important and valuable retention is. We’re all familiar with the classic retention stats: Acquiring new customers is 5–25 times more expensive than retaining existing customers. How to master CRO for SaaS.

Retention 48

Retention Metrics Churn Rate Acquisition 48

Both Sides of the Table

APRIL 26, 2016

In product business it is often measured over multiple purchases and assumptions are made about the repeat rates and in the enterprise or services world LTV can be based on churn rates, which are notoriously hard to predict in an early-stage business. What are the re-marketing or retention cost assumptions?

Metrics 150

Metrics Cost Acquisition Startup 150

maplebutter.com

JANUARY 8, 2013

Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. Press is something you should do once you know your activation / retention metrics are good. Whatever you want but it’ll definitely effect conversions. Work with them first.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Up and Running

MARCH 11, 2015

This is definitely a weak area of most pitches and business plans that I see. That’s going to help you put your financials together, and it’s also going to help because everybody loses customers, so in your model you have to be able to say what the retention rate is of that customer as well, and the churn rate.

Technical Review 60

Technical Review Software Review Due Diligence Exit Strategy 60

crowdSPRING Blog

APRIL 5, 2018

There’s even a term for measuring that loss – churn rate. And, while that definition is a good starting place, it’s not quite specific enough for our purposes. so that you can track your churn rate and know who to reach out to when you launch your re-engagement efforts. Offer an Alternative.

Small Business 66

Small Business Customer Churn Rate Design 66