Both Sides of the Table
MAY 9, 2018
Your product demo crushed. especially about churn rates and your high CACs last quarter relative to the previous year. You had an amazing meeting with an investor. The dialog was great. They told you how much they loved your space. The meeting was only supposed to last 45 minutes but you ran 90. Was that a blip?
ConversionXL
FEBRUARY 3, 2022
Common assets for SaaS companies include: Free trials Product demos Freemium offers with limited features Webinars How to guides Whitepapers. In the activation phase, measure these performance metrics: Conversion rate Number of customers using a product feature Drop-off rate Dwell time. For free.
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ConversionXL
NOVEMBER 17, 2022
The company once had the market’s highest churn rate and lowest Net Promoter Score (NPS). By switching from manual analysis data to predictive analytics, Sprint could quickly analyze user behavior to spot customers at risk of churn and identify retention offers. Set KPIs that relate to your goals.
Duct Tape Marketing
MAY 25, 2022
There you go, AI for content strategy, go Google it, find three tools that do it, go demo those tools. And so that's what the data does is it gives you the ability to actually build these predictive models about customer retention, customer growth, churn rates, lead scoring, to predict who's likely to be a new customer.
The Next Web
AUGUST 6, 2012
Support via mail, phone, live demos and basically everything the customer wants. The best timing is when you are adding 1-3 customers each day and you will see the improvement in the churn rate. Here are my 2 cents on how we got here and what I would have done differently: Customer support is a company effort.
ConversionXL
FEBRUARY 7, 2014
Calculate Your Churn. ” The easiest metric for subscription software products to check is churn rate. . “On SaaS, target churn rate should be around 2% monthly churn. The way KISSmetrics does this is by calculating the churn-rate for each level of subscription plan. image source.
Women Entrepreneurs Can
SEPTEMBER 15, 2022
Offer Free Trials and Demos. Because SaaS is an intangible product, free trials and demos can be an invaluable way to boost sales numbers. Offering a SaaS product without any type of demo or free trial is a bit like selling a car without allowing prospective drivers the option of a test drive. . About the Author.
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