Version One Ventures

SEPTEMBER 19, 2012

The biggest driver for high LTV is repeat purchase behavior (in an e-commerce business) respectively a low churn rate (in a SaaS company). As a VC, the biggest challenge in evaluating LTV models is that metrics can dramatically change at scale.

Churn Rate 168

Churn Rate Viral Acquisition Cofounder 168

Up and Running

MAY 1, 2014

Milestones and Metrics. Investors will want to know what advantages you have over the competition and how you plan on differentiating yourself. How do you plan on differentiating from the competition? Milestones and Metrics. Metrics are the numbers that you watch on a regular basis to judge the health of your business.

Business Plan 163

Business Plan Forecast Balance Sheet Distribution 163

ReadWriteStart

OCTOBER 2, 2023

It makes the product more user-friendly and can also help build trust with customers and differentiate the product from competitors in the SaaS market. A visually appealing and consistent design can help create a strong brand image and differentiate the product from competitors.

Design 105

Design Product Churn Rate Architecture 105

Up and Running

NOVEMBER 6, 2020

In addition to talking about your solution, you’ll want to include a section to talk about your competition and how you intend to differentiate your service from other alternatives. Subscription businesses will need the requisite subscription sales forecast as long as some key metrics that savvy investors will want to see. Churn rate.

Business Plan 87

Business Plan Forecast Churn Rate Acquisition 87

www.kalzumeus.com

AUGUST 13, 2012

Unless you own a hosting company, “number of servers owned” is not a metric your CEO cares about. The calculation is dependent on your churn rate. More alignment with business goals. It only tends to weakly proxy revenue. For more recommendations, again, you probably want to be on my mailing list.

Revenue 62

Revenue Distribution Software Non-Compete 62

ConversionXL

OCTOBER 11, 2022

Customer retention is a metric that measures customer loyalty and how good your business is at keeping customers over time. A good retention rate means people continue to choose you over a competitor, deepening customer relationships and reducing churn rate. What is ecommerce customer retention (and why does it matter)?

Retention 111

Retention eCommerce Channel Community 111

Occam's Razor

NOVEMBER 24, 2009

Are not just reporting "hits", rather coming up with clever metrics. Quantitative Metrics / Analyses. While on the surface they might seem useful, I am always suspicious of compound metrics. See more here for Compound Metrics: Four Not Useful KPI Measurement Techniques ].

Social Media 125

Social Media Analytics Metrics Media 125