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The company once had the market’s highest churnrate and lowest Net Promoter Score (NPS). By switching from manual analysis data to predictive analytics, Sprint could quickly analyze user behavior to spot customers at risk of churn and identify retention offers. Think of it like an elevatorpitch.
percent average conversion rate. 5 percent monthly churnrate. Hear more pitching tips with Peter and Jonathan on the tenth episode of The Bcast, Bplans’ official podcast: Click here to subscribe to The Bcast on iTunes ». 100,000 unique visits/month to our network of online sites. 1,000 new leads captured per month.
Get your elevatorpitch right, and spread the message consistently across all media vehicles. Providing proper expectations will minimize the churnrate. “New ideas need audiences like flowers need bees. No matter how brilliant, they will die unless others work to spread them.” – Simon Sinek.
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