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Remind Me Why I Love You? (Why “In Person” is Everything)

Both Sides of the Table

You race back to the office to tell everybody how well it went and you wait for the follow-up call to have a partners’ meeting or talk about term sheets or at least dip into due diligence. I raced home to put my kids to bed, say hello to my wife and then spend a grueling administrative hour doing email. What do I do now?

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How to Calculate & Maintain a Healthy Customer Acquisition Cost (CAC)

ConversionXL

Cost of software/hardware used in sales and marketing Agency, PR, or any third-party costs involved in sales and marketing. For example, Mailchimp’s freemium plan gives you basic features with 2,000 subscribers and 12,000 emails per month. Note that LTV/CAC ratios can fluctuate month on month due to specific investments.

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3 Creative Ways to Grow Your Email List

Duct Tape Marketing

You can have the best offer, the most compelling copy, sent from a trusted source, using a subject line that has been optimized for your audience … and yet, if you don’t have a list of email addresses to send to, none of it matters. Without a list of email addresses in your database, email marketing can be quite challenging.

Email 78
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How To Be Successful In The New Customer Experience Battlefield

YoungUpstarts

Essentially, CX encompasses all the touchpoints in your customers’ journey: from your website and email-marketing, to talking with a customer service representative, chatbots, and in-person communication. Companies that actively focus on CX can significantly reduce churn rates, increase retention rates, and earn higher revenues.

Customer 162
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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

How Groove Reduced Churn by 71% By Defining “Why” Customers Quit. churn rate meant the company’s growth was unsustainable. For starters, they used emails to target users whose first sessions were under 2 minutes, as depicted below: image source. How Patrick McKenzie Reduces Churn Through User Onboarding.

Retention 106
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How to Turn First Time Customers Into Repeat Customers in 2021

Up and Running

The best part is that they’re more conversational and far more accessible than email support. Plus, through live chat software , your agents can work remotely , making it easier for your team to deliver 24×7 support from wherever they are. Now, you don’t need to invest in AI-driven software to do this.

Customer 154
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Common B2B Challenges and How To Solve Them

ConversionXL

Since COVID started the number of spam emails and LinkedIn messages increased (doubled at least). Buyers became more critical due to a reduction in reosurces and as a result the entire process started to involve more people ultimately taking longer to close. Companies experience a high churn rate because of bad product adoption.

B2B 150