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Startup Benchmarks

VC Cafe

One question that keeps coming up when speaking with early stage entrepreneurs when it comes to funding, is what metrics the company needs to hit to raise seed/series A/B etc: What’s a good conversion rate? Is my churn rate below the category average? What should our MRR growth be? Consumer apps and services.

B2C 141
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Getting Your Series A Mojo Back

Both Sides of the Table

You attended speaker dinners, went to entrepreneur parties on ships or in Europe. Your churn rates are too high. Your high school friends sent you messages on Facebook that maybe you were “most likely to succeed.” But building a successful startup is hard. Your app isn’t getting enough repeat visitors.

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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

How Groove Reduced Churn by 71% By Defining “Why” Customers Quit. churn rate meant the company’s growth was unsustainable. Leverage what you learn to intervene with high-risk users and lower your churn rate. How Telefonica Ireland Uses Business Intelligence To Reduce Churn. Now to the case studies….

Retention 106
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Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

This is misleading because in a recurring revenue model, Customer A is much more valuable to the business (assuming typical churn rates) as they will likely generate $360,000 of revenue for the business with renewals over that same three year period. Philippe Botteri. ” To which we would say “good for you!”

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Crazy! 189 Answers To The Top Startup Questions On Your Mind

maplebutter.com

I like to outsource from Eastern Europe – something about their code that just seems more throughout and requires less hand holding. www.elance.com and hire from eastern europe. If you’re getting 2% upgrade to paid, but 15% monthly churn, then you need to spend more time on the Pro features to insure the cost benefit is there.

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#KillerSaaSPitch in 10 Words (Part 2)

Cracking the Code

how many searches are available on Adwords) and what is the quota attainment and churn rate of the sales people as well as their profile SMB online sales (e.g., For more traditional enterprise SaaS companies starting in Europe, showing traction in the US and outside of their home country is also very important. #10