David Teten

DECEMBER 3, 2019

Lean Case provides standard business models & metrics, so you can apply a standard approach to business planning, modeling, and profitability tracking. The simplest way to track a company’s performance: have them give you access to their internal metrics dashboard. I used Ipreo heavily at one of my prior VC funds.

Technical Review 78

Technical Review Software Review Analytics Private Equity 78

Startup Lessons Learned

SEPTEMBER 13, 2010

Lessons Learned by Eric Ries Monday, September 13, 2010 The Superbowl ad test I am a firm believer in the danger of vanity metrics , numbers that give the illusion of progress but often mask the true relationship between cause and effect. Vanity metrics are generally bigger. Vanity metrics. The solution? Is that really news?

San Francisco 154

San Francisco Metrics Lean PR 154

YoungUpstarts

SEPTEMBER 11, 2016

Knowing precise metrics about your business is prudent business management. According to an article published by Forbes, metrics that play a critical role in any startup management includes revenue run rate, average revenue per user, customer acquisition rate, churn rate, and operation efficiency.

Operations 100

Operations Management Churn Rate Startup 100

VC Cafe

NOVEMBER 5, 2024

For example, listen to Ycombinator’s warning to founders about hiring people and increasing burn before they’ve found PMF ? Product-market fit isn’t just about checking boxes or hitting metrics. What does real product market fit look like?

Product 158

Product Marketing Sales Cycle Churn Rate 158

ConversionXL

OCTOBER 30, 2019

Metric examples: 30-day retention, 60-day retention, 90-day retention, 120-day retention, etc. Product or onboarding milestone completion rates. Metric examples: Login frequency and consistency; Frequency of value experience; Product usage (e.g., Renewal rate. LTV is a complex, advanced metric. Image source ).

Retention 101

Retention Metrics Churn Rate Acquisition 101

ConversionXL

FEBRUARY 7, 2014

The real metrics that help you determine if you’ve achieved product/market fit. Calculate Your Churn. ” The easiest metric for subscription software products to check is churn rate. . “On SaaS, target churn rate should be around 2% monthly churn. & a lot more.

Software 93

Software Churn Rate eCommerce Flash 93

Both Sides of the Table

APRIL 26, 2016

There has been a lot of public debate over the past several weeks about whether it’s a good thing to be “gross margin positive” or not and commentary always reminds me that some people at startups don’t quite understand financial metrics or even how to think about which ones are healthy. And of course ultimately on profitability.

Metrics 150

Metrics Cost Acquisition Startup 150

Hearpreneur

OCTOBER 20, 2019

It could be more revenue, hiring clients or launching a new product or service, where setting goals presents a fresh opportunity to achieve different objectives. 4- Reduce churn rate by half. My big hairy audacious goal for my business by the end of this year is to reduce our churn rate by half.

Papua New Guinea 89

Papua New Guinea Hawaii Churn Rate Advisory Board 89

ConversionXL

OCTOBER 30, 2019

Metric examples: 30-day retention, 60-day retention, 90-day retention, 120-day retention, etc.; Product or onboarding milestone completion rates; Speed to first value experience. Metric examples: Login frequency and consistency; Frequency of value experience; Product usage (e.g., Renewal rate. Image source ).

Retention 48

Retention Metrics Churn Rate Acquisition 48

Cracking the Code

DECEMBER 11, 2015

Mastering your pitch to a VC, prospective customers, new hires or partners is part art and part science. Docusign, Peopledoc): typical outbound sales model targeting mid market+ companies and relying on being able to hire consistently sales people making their quota. These teams are typically run on monthly quotas.

San Francisco 48

San Francisco Churn Rate Silicon Valley Engineer 48

ConversionXL

SEPTEMBER 13, 2017

We’ll focus on voluntary churn, because voluntary churn has actionable prevention steps by SaaS providers, while involuntary churn is mostly unavoidable, like when a user has to stop SaaS subscription services due to death, relocation, etc. If you’re unsure, you can learn how to calculate your churn rate here.

Customer 110

Customer Churn Rate Metrics Retention 110

Cracking the Code

OCTOBER 10, 2008

Only after reaching $1M in CMRR should you consider hiring European sales and services execs behind customer demand. Effectively measuring and understanding your CAC and CLTV metrics are key to future success. The traditional metric of Bookings would value Customer A at $120,000 and suggest Customer B is more valuable at $180,000.

Software Review 48

Software Review North America Europe Metrics 48

maplebutter.com

JANUARY 8, 2013

You are here: Home » Hiring » Crazy! Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. Building Metrics / Usage Reports / KPI 3. Those are the only 2 metrics you need initially. Ability to hire top talent (A+ talent).

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Startup Lessons Learned

MARCH 21, 2013

If you're working on the Sticky Engine of Growth , you're focused on very different metrics from those that you care about in the Viral Engine of Growth. Here's what they have to say about churn rates in SaaS businesses: The best SaaS sites or applications usually have churn ranging from 1.5% to 3% a month.

Analytics 167

Analytics Lean Metrics Churn Rate 167

Both Sides of the Table

MAY 19, 2018

If a VC meets with 40 eCommerce companies and has the data room on all of them (downloaded on to his or her system) then when they DO finally dig in on an investment opportunity they can compare information such as CACs, LTVs, churn rates, margins, etc. against a broad range of similar companies.

Cap Table 336

Cap Table Due Diligence Forecast Churn Rate 336

Up and Running

MARCH 11, 2015

Food, technology, bioscience, services, you need to know the metrics for your model. I’m going to share what the metrics are for a SAS business, which is software as a service, and that’s what we are here at LivePlan, so these are the things that we track on a daily basis. Then referral rates and opt-out rates.

Technical Review 60

Technical Review Software Review Due Diligence Exit Strategy 60

ReadWriteStart

AUGUST 26, 2022

Good CEOs will look inside and say: “Hey, maybe we’ve been hiring a little bit too much during the sugar rush phase of the pandemic, and what does that mean for performance management? Can we squeeze out more from folks that we’ve hired, and are there things that maybe we have completely neglected? Have we become soft?

Partner 132

Partner Cofounder Retention Acquisition 132

Both Sides of the Table

AUGUST 20, 2015

You hire too quickly. But if you don’t – now you have many cynical VCs lining up critiquing your CAC/LTV ratios, your churn rates, your poor performing cohorts. You take your new-found dollars and you ramp up your Facebook ads (it’s much easier than being scrappy). You grow from 8 to 45 people over night.

Churn Rate 150

Churn Rate Silicon Valley Brazil Valuation 150

Software By Rob

JULY 21, 2011

If you own an application with a recurring pricing model, you need to know your price point and churn rate for each of your plans in order to calculate your LTV. Some larger SaaS firms get their churn below 1% per month (see this post for some average annual churn rates based on SaaS company size). Cold Calling.

CPA 73

CPA Churn Rate Customer Acquisition 73