Up and Running

NOVEMBER 12, 2018

But if you’re writing a plan as an internal guide for strategic growth, you should consider a lighter version— a Lean Plan. A Lean Plan can also serve as an initial plan that helps you think through all the aspects of starting your business. The five key metrics to judge your subscription model’s success are: Churn and churn rate.

Business Plan 63

Business Plan Curation Balance Sheet Intellectual Property 63

Startup Lessons Learned

SEPTEMBER 13, 2010

But notice what’s not listed: messages sent per person, churn rates of active users, or activation rate of new user. But notice what’s not listed: messages sent per person, churn rates of active users, or activation rate of new user. The Lean Startup Intensive is tomorrow at Web 2.0.

San Francisco 154

San Francisco Metrics Lean PR 154

BeyondVC

DECEMBER 10, 2009

In my mind some of these key variables include new bookings, growth of deferred revenue, churn rate, cost of acquiring new customers, and obviously cash. Another area that is quite important is churn rate. So if a SAAS company signed up $1.2mm in bookings for December, it may only recognize $120k each month.

Churn Rate 112

Churn Rate Burn Rate Startup Metrics 112

The Next Web

AUGUST 6, 2012

The best timing is when you are adding 1-3 customers each day and you will see the improvement in the churn rate. Yeah, I’m a big believer at being lean and to always practice continuous deployment. So we brought a support person into the family and literally she did wonders. In retrospect, I even think we brought her too late.

Acquisition 121

Acquisition Churn Rate Customer Continuous Deployment 121

David Teten

DECEMBER 3, 2019

Lean Case provides standard business models & metrics, so you can apply a standard approach to business planning, modeling, and profitability tracking. Similarly, Corsis uses benchmarking data to understand technology spend patterns.

Technical Review 78

Technical Review Software Review Analytics Private Equity 78

BeyondVC

DECEMBER 9, 2009

  In my mind some of these key variables include new bookings, growth of deferred revenue, churn rate, cost of acquiring new customers, and obviously cash.    Another area that is quite important is churn rate.    Another area that is quite important is churn rate. 

Churn Rate 78

Churn Rate Burn Rate Startup Metrics 78

Both Sides of the Table

AUGUST 20, 2015

But if you don’t – now you have many cynical VCs lining up critiquing your CAC/LTV ratios, your churn rates, your poor performing cohorts. And if you’re lucky and hit product/market fit straight out of the gate – awesome.

Churn Rate 150

Churn Rate Silicon Valley Brazil Valuation 150

ReadWriteStart

AUGUST 26, 2022

I will say the one thing we tell all our portfolio companies is to get fit and lean in. So the “get fit” part of it is whatever your circumstances are today, lean inwards a little bit, do some introspection, and figure out which part of the house requires some cleaning up. I like the get fit and lean in. Jonathan Siddharth .

Partner 132

Partner Cofounder Retention Acquisition 132

crowdSPRING Blog

JANUARY 18, 2016

For more on this, read Lean Marketing 101: Setting Goals. Are they staying with your products/services for a long time or using for a short time and leaving (this is called “churn”). A churn rate is the percent of customers who terminate their relationships with your company in a specific period (a month, for example).

Small Business 48

Small Business Churn Rate Advertising Social Media 48

Up and Running

APRIL 27, 2012

These same entrepreneurs read blog posts by Mark Suster, Nic Brisbourne, Eric Ries, and perhaps even Steve Blank, while wholeheartedly embracing the Lean Start-up methodology. They often focus on the things they like doing, or the things they are more comfortable with, to the detriment of their fledgling businesses.

Metrics 68

Metrics Nigeria Ratchet Churn Rate 68

maplebutter.com

JANUARY 8, 2013

How to stay lean and iterate quickly while you’re building a two sided marketplace, especially when “network effect” and “critical mass” are the two main focuses? If you’re getting 2% upgrade to paid, but 15% monthly churn, then you need to spend more time on the Pro features to insure the cost benefit is there.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Up and Running

MARCH 11, 2015

That’s going to help you put your financials together, and it’s also going to help because everybody loses customers, so in your model you have to be able to say what the retention rate is of that customer as well, and the churn rate. Then referral rates and opt-out rates. How many people are going to leave?

Technical Review 60

Technical Review Software Review Due Diligence Exit Strategy 60