article thumbnail

[Interview] Brad Cleveland, Author Of ‘Leading The Customer Experience’

YoungUpstarts

In his new book, "Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results", customer strategy expert Brad Cleveland shows leaders, step by step, how to meet these new demands and win customer loyalty once and for all.

Cleveland 279
article thumbnail

The Traction Gap Framework: Four Pillars Of Startup Success

YoungUpstarts

by Bruce Cleveland, Founding Partner at Wildcat Venture Partners and author of “ Traversing the Traction Gap “ As we continue our exploration of the Traction Gap Framework® – a step-by-step approach that startup teams can use to go from ideation to preparing to scale – I will walk you through the principles.

Framework 127
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Traversing No-Man’s Land, The Go-To-Market Phase

YoungUpstarts

by Bruce Cleveland, Founding Partner at Wildcat Venture Partners and author of “ Traversing the Traction Gap “. Bruce Cleveland is a Founding Partner at Wildcat Venture Partners and author of the book “ Traversing the Traction Gap “. You can learn more about the Traction Gap Framework here.

Cleveland 150
article thumbnail

The Traction Gap Framework: Four Pillars Of Startup Success

YoungUpstarts

by Bruce Cleveland, Founding Partner at Wildcat Venture Partners and author of “ Traversing the Traction Gap “ As we continue our exploration of the Traction Gap Framework® – a step-by-step approach that startup teams can use to go from ideation to preparing to scale – I will walk you through the principles.

Framework 113
article thumbnail

9 Creative Meeting Ideas For Remote Teams

YoungUpstarts

Rather than jump in, lead everyone in a few deep breaths, such as simple abdominal breathing (which will relax participants and improve their blood flow, making them more alert and supporting brain health) or pursed lips breathing (which the Cleveland Clinic points out “causes general relaxation.”)

Cleveland 264
article thumbnail

Bruce Cleveland: Part 1- Traversing the Traction Gap

deal architect

Bruce Cleveland, who many readers may remember from his Siebel days is now an investor and has a new book out, Traversing the Traction Gap. I had a long ranging conversation with him about the book and also about trends.

Cleveland 220
article thumbnail

Entrepreneurs and the Wikipedia Road Map

The Startup Magazine

He is a Cleveland native and diehard Browns fan, and lives in Portland, OR. A longtime journalist (BusinessWeek, Knight Ridder, Newhouse Publications, American Lawyer Media, Reuters), he began helping organizations manage their Wikipedia articles a decade ago. That service has expanded greatly in recent years.