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Why does Gmail hate newsletters? cc @gmail @danprimack @mailchimp

This is going to be BIG.

Near 40% opens, almost 15% clickthroughs, and almost 4,000 subscribers. I actually pay for additional Gmail storage--I'm a paying Google customer and public replies to their Gmail account go unanswered. If you're going to bother having a social media presence, you can't just let customer complaints go unchecked. disappeared.