Community, Customer Development and Japan

Customer Development in Japan: a History Lesson

Steve Blank

NOVEMBER 13, 2012

The Japanese edition of The Startup Owner’s Manual hit the bookstores in Japan this week. I asked Tsutsumi-san to write a guest post for my blog to describe his experience with Customer Development in Japan. After my reading The Four Steps to The Epiphany several times, my Customer Development conviction got stronger.

Japan

Japan Customer Development Developer Customer

China Startups – The Gold Rush and Fire Extinguishers (Part 5 of 5)

Steve Blank

APRIL 14, 2013

I just spent a few weeks in Japan and China on a book tour for the Japanese and Chinese versions of the Startup Owners Manual. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' All the usual caveats apply. It usually doesn’t end well.

China

China Silicon Valley Non-Compete Intellectual Property

China Startups – The Gold Rush and Fire Extinguishers (Part 5 of 5)

Steve Blank

APRIL 14, 2013

I just spent a few weeks in Japan and China on a book tour for the Japanese and Chinese versions of the Startup Owners Manual. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' All the usual caveats apply. It usually doesn’t end well.

China

China Silicon Valley Non-Compete Intellectual Property

Episode 5 on Sirius XM Channel 111: Pete Newell, John Kuhn, Matt Weingart, Takashi Tsutsmi and Masato Iino

Steve Blank

JULY 2, 2015

Matt Weingart, program development manager in the Strategic Development Office at the Department of Energy’s Lawrence Livermore National Laboratory. Takashi Tsutsumi and Masato Iino , founders of Learning Entrepreneur’s Lab in Japan. He connects the Lab with the defense user community.

Channel

Channel Japan Bosnia Silicon Valley

Applying Lean Startup Beyond Silicon Valley

Startup Lessons Learned

SEPTEMBER 17, 2013

Think, for example, about the way we talk about sales and customer development and the idea of ‘getting out of the building.’ Impatient investors and team members give little support to a founder trying to do Customer Development to verify or modify that idea. The Lean Startup community is very tight and well-organized.

Silicon Valley

Silicon Valley Lean Puerto Rico Japan

The Four Steps to the Epiphany is Now in Russian

Steve Blank

AUGUST 17, 2011

Entrepreneurs from Japan, France and now Russia believed they could help startups in their country if the Four Steps to the Epiphany was available in their native tongue. These individuals are “ paying it forward &# for their communities and country’s. Filed under: Customer Development. Blame it On Eric.

Silicon Valley

Silicon Valley Russia United States France

Building a new startup hub

Startup Lessons Learned

AUGUST 26, 2009

Ive written a little bit about the origins of Silicon Valley because I think its important for us to understand how we got here in order to make sure we preserve what is best about our community. The companies I spoke to all agreed that the community there was extremely supportive, especially in the critical ulta-early-stage.

San Francisco

San Francisco Silicon Valley Startup Lean

A real Customer Advisory Board

Startup Lessons Learned

OCTOBER 26, 2009

And, as you can see in my previous post on “ The cardinal sin of community management &# the feedback could be all over the map. But we had some super-active customers who would act as editors, collecting feedback from all over the community and synthesizing it into a report of the top issues. It was absolutely worth it.

Advisory Board

Advisory Board Customer San Francisco Lean

New conference website, speakers, agenda

Startup Lessons Learned

MARCH 29, 2010

Each part of the program is organized around one phase of the Build-Measure-Learn feedback loop and begins with a keynote address from a heavy hitter: Steve Blank on Customer Development, Randy Komisar on "Getting to Plan B" and - a third person, not-yet-announced-but-extremely-cool-trust-me.

San Francisco

San Francisco Lean Continuous Deployment DC

The Lean Startup Workshop - now an O'Reilly Master Class

Startup Lessons Learned

MAY 14, 2009

The response so far has been nothing short of overwhelming, and I want to especially thank those of you who participated in the survey and customer validation exercise that helped shape this event. I have contacts within the university and entrepreneurial communities and would be happy to help you set up something if interested.

Lean

Lean San Francisco Continuous Deployment Software Review

Lessons Learned: Product development leverage

Startup Lessons Learned

APRIL 26, 2009

That engine of creativity has led to a catalog of something like 2 million virtual goods authored by a hundred thousand developers. Most importantly, there is almost no niche or trend that is unserved by this community. When you participate in an open community like these you take advantage of tremendous amounts of effort.

Product Development

Product Development Developer San Francisco Product

Lessons Learned: Lean hiring tips

Startup Lessons Learned

JANUARY 19, 2009

You are doing the startup community a great service by sharing your insights via your blog. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Labels: hiring , lean startup 4comments: Tamar said. This post has been removed by the author. January 21, 2009 6:39 AM Kevin Merritt said.

Lean

Lean Hiring San Francisco Continuous Deployment

Datablindness

Startup Lessons Learned

JUNE 8, 2009

A similar kind of datablindness happened in the US intelligence community in the decades following the launch of photoreconnaissance satellites. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? In May of 1998, India detonated several nuclear weapons at a test site near New Delhi.

San Francisco

San Francisco Lean Continuous Deployment DC

Lessons Learned: Please teach kids programming, Mr. President

Startup Lessons Learned

FEBRUARY 22, 2009

We also learned that law is code , and that leadership was needed to build thriving communities in a digital age. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? You can find the origins of many successful companies in these early lessons. Take a look and let me know what you think.

Programming

Programming San Francisco Lean Continuous Deployment

Testing the new Disqus comment system

Startup Lessons Learned

SEPTEMBER 15, 2009

Lessons Learned by Eric Ries Tuesday, September 15, 2009 Testing the new Disqus comment system The recent and overwhelming influx of comments on The cardinal sin of community management. Testing the new Disqus comment system The recent and overwhelming influx of comments on The cardinal sin of community management.

San Francisco

San Francisco DC Continuous Deployment Lean

Marching through quicksand

Startup Lessons Learned

AUGUST 24, 2009

Your creators should always have a simple way to talk to current and potential customers in any segment. Make it easy to “pilot&# new work with a test community of actively engaged readers, and provide a mechanism for measuring the impact of these pilots. For bonus points, make this a paid subscription.

San Francisco

San Francisco Lean Technical Review Distribution

Don't be the Ice Cream Glove

Startup Lessons Learned

SEPTEMBER 3, 2009

Labels: customer development 3comments: Anonymoussaid. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? So far, all the feedback has been in favor of doing it whenever I have a guest post elsewhere. If you have further thoughts, please leave them as a comment.

San Francisco

San Francisco DC Continuous Deployment Lean

International tour about to begin

Startup Lessons Learned

SEPTEMBER 14, 2009

We'll have IDCEE conf on October 28-29, [link] If you could come any other day we'll organize small event at #kievstartup community. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? September 18, 2009 12:21 PM max said. Any chance seeing you in Kiev, Ukraine?

San Francisco

San Francisco DC Finland Washington

Entrepreneurial Thought Leaders (and a request for help)

Startup Lessons Learned

SEPTEMBER 28, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Summit wrap-up International tour about to begin The cardinal sin of community management Happy blogiversary (my present: a brand new URL) What would you want to tell Washington DC about st. Take a look and let me know what you think.

San Francisco

San Francisco Lean DC Continuous Deployment

Introducing the Lean Startup Cohort subscription program

Startup Lessons Learned

AUGUST 8, 2009

In particular, we would cover customer development, continuous deployment, minimum viable product, and actionable metrics. In between sessions, this cohort of companies would have the opportunity to act as a learning community, sharing what theyve learned and supporting one another as they try to put the techniques into practice.

Lean

Lean Programming San Francisco Continuous Deployment

Gov 2.0 Summit wrap-up

Startup Lessons Learned

SEPTEMBER 15, 2009

g2s The very abbreviated version of Customer Development (channeling Steve Blank ). The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Boyds ideas have inspired a lot of the principles underlying my work. once it launches. Take a look and let me know what you think.

San Francisco

San Francisco DC Washington Lean

Lessons Learned: Three freemium strategies

Startup Lessons Learned

JANUARY 27, 2009

We're keeping ourselves free for the community that has helped us build our product; premium vs basic seems wrong to us. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? I also work for a startup and we have been grappling with the same problem ever since we went public.

San Francisco

San Francisco Lean Continuous Deployment DC

Support the Startup Founders Visa with a tweet

Startup Lessons Learned

SEPTEMBER 19, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Summit wrap-up International tour about to begin The cardinal sin of community management Happy blogiversary (my present: a brand new URL) What would you want to tell Washington DC about st. Take a look and let me know what you think.

San Francisco

San Francisco Founder DC Washington

Lo, my 1032 subscribers, who are you?

Startup Lessons Learned

NOVEMBER 19, 2008

I would recommend periodic surveys, along with some kind of forum or other community tool where the most passionate customers can congregate. Im Community Manager at VenCorps, co-host of commandN. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Hi Eric, Will Pate here.

San Francisco

San Francisco Lean Continuous Deployment DC

Happy blogiversary (my present: a brand new URL)

Startup Lessons Learned

SEPTEMBER 9, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Summit wrap-up International tour about to begin The cardinal sin of community management Happy blogiversary (my present: a brand new URL) What would you want to tell Washington DC about st. Take a look and let me know what you think.

San Francisco

San Francisco Continuous Deployment Lean DC

The free software hiring advantage

Startup Lessons Learned

FEBRUARY 11, 2009

Heres the short version: hire people from the online communities that develop free software. Beyond the quality of the candidates themselves, Ive noticed three big effects of hiring out of free software communities: You can hire an expert in your own code base. Ive had the good fortune to see this first-hand. Submit patches.

Software Review

Software Review Software Hiring San Francisco

Business ecology and the four customer currencies

Startup Lessons Learned

DECEMBER 14, 2009

And passionate players are often the backbone of game communities – especially online. A great product enables customers, developers, partners, and even competitors to exchange their unique currencies in combinations that lead to financial success for the company that organizes them.

Customer

Customer San Francisco Viral Lean

What would you want to tell Washington DC about startups?

Startup Lessons Learned

SEPTEMBER 8, 2009

So heres my simple question: What do folks in Washington need to know about the global community of entrepreneurs? I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. There are and we do.

DC

DC Washington San Francisco SBIR

Lessons Learned: Employees should be masters of their own time

Startup Lessons Learned

MARCH 3, 2009

You can still see these early manifestos thanks to the wayback machine: [link] [link] We did that not just out of principle but because it served a very specific purpose: giving early adopters in our community a reason to invest in our success and give us strong feedback. It worked incredibly well for us. Your mileage may vary.

Employee

Employee San Francisco Lean Software Review

Three decisions to make on virtual goods

Startup Lessons Learned

OCTOBER 11, 2008

As the size of your community and economy grows, youll be able to solve them as they arise, as long as you know what to look for. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? If you know what youre getting into, you really dont need to solve those problems in advance.

San Francisco

San Francisco Lean Continuous Deployment DC

Lessons Learned: Net Promoter Score: an operational tool to.

Startup Lessons Learned

NOVEMBER 22, 2008

Theres a lot of controversy surrounding NPS in the customer research community, and I dont want to recapitulate it here. Collecting the answers Once you have the survey up and running, you need to design a program to have customers take it on a regular basis. Pick a target number of customers to take the survey every day.

.Net

.Net Operations San Francisco Lean

Epitaph for an Entrepreneur « Steve Blank

Steve Blank

JUNE 18, 2009

When I ran Rocket Science our corporate partners were in Japan (Sega), Germany (Bertelsmann) and Italy (Mondadori) and some travel was unavoidable. My ideas about Customer Development started evolving around these concepts. Thanks for being such a great thinker and advisor to the startup community! Document every step.

Entrepreneur

Entrepreneur Silicon Valley RSS Customer Development

From Nothing To Something. How To Get There.

techcrunch.com

OCTOBER 23, 2010

Tech Gadgets Mobile Enterprise GreenTech CrunchBase TechCrunch TV Disrupt SF More TechCrunch TV Beta Invites Crunchies Elevator Pitches Gillmor Gang Podcasts TechCrunch Europe TechCrunch Trends TechCrunch France TechCrunch Japan Whats Hot: Android Apple Facebook Google Microsoft Twitter Yahoo Zynga Subscribe: From Nothing To Something.

Technical Review

Technical Review Cofounder Technical Cofounder Software Review

Towards a new entrepreneurship

Startup Lessons Learned

JANUARY 2, 2010

Ive been blown away by the level of demand you all have expressed in having a forum for the whole community to come together and share what were learning. Ive been blown away by the level of demand you all have expressed in having a forum for the whole community to come together and share what were learning. Details soon, I promise.

San Francisco

San Francisco Lean Continuous Deployment DC

Lessons Learned: Why PHP won

Startup Lessons Learned

JANUARY 12, 2009

The number one reason I keep coming back to PHP is that it has overwhelming community support. Ive written elsewhere that success in creating a platform is "becoming a function not of the size and resources of the company that builds it, but of the size of the community that supports it." Lets start with some circular reasoning.

PHP

PHP Software Review Ruby San Francisco

The cardinal sin of community management

Startup Lessons Learned

SEPTEMBER 11, 2009

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. Most normal customers – even among early adopters - do not pay attention to the trolls.

Community

Community Management Lean Software Review

Learning from Obama: maneuver warfare on the campaign trail

Startup Lessons Learned

NOVEMBER 5, 2008

We were building a community, open to anyone who shared its values, and that mission inspired volunteers and staff to try and reach out to as many people as possible. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development?

Campaign

Campaign San Francisco Lean Agile

StartUpRoar

Customer Development in Japan: a History Lesson

China Startups – The Gold Rush and Fire Extinguishers (Part 5 of 5)

Trending Sources

China Startups – The Gold Rush and Fire Extinguishers (Part 5 of 5)

Episode 5 on Sirius XM Channel 111: Pete Newell, John Kuhn, Matt Weingart, Takashi Tsutsmi and Masato Iino

Applying Lean Startup Beyond Silicon Valley

The Four Steps to the Epiphany is Now in Russian

Building a new startup hub

A real Customer Advisory Board

New conference website, speakers, agenda

The Lean Startup Workshop - now an O'Reilly Master Class

Lessons Learned: Product development leverage

Lessons Learned: Lean hiring tips

Datablindness

Lessons Learned: Please teach kids programming, Mr. President

Testing the new Disqus comment system

Marching through quicksand

Don't be the Ice Cream Glove

International tour about to begin

Entrepreneurial Thought Leaders (and a request for help)

Introducing the Lean Startup Cohort subscription program

Gov 2.0 Summit wrap-up

Lessons Learned: Three freemium strategies

Support the Startup Founders Visa with a tweet

Lo, my 1032 subscribers, who are you?

Happy blogiversary (my present: a brand new URL)

The free software hiring advantage

Business ecology and the four customer currencies

What would you want to tell Washington DC about startups?

Lessons Learned: Employees should be masters of their own time

Three decisions to make on virtual goods

Lessons Learned: Net Promoter Score: an operational tool to.

Epitaph for an Entrepreneur « Steve Blank

From Nothing To Something. How To Get There.

Towards a new entrepreneurship

Lessons Learned: Why PHP won

The cardinal sin of community management

Learning from Obama: maneuver warfare on the campaign trail

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