crowdSPRING Blog

APRIL 6, 2010

Web Designers: A Guide To Using Custom Scrollbars On Your Site – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. How to Dynamically Highlight Content Like Wikipedia Using CSS3 – [link]. 8 Rules for Creating Effective Typography – [link].

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

SEPTEMBER 29, 2010

Worry About Customers, Not Financing or Exits – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. “Community creative – how we work&# – [link]. The Digital 100: The World’s Most Valuable Startups – [link].

Social Media 81

Social Media Small Business Design Media 81

crowdSPRING Blog

JULY 21, 2010

Small business and startups: engage your customers the old(spice)-fashioned way – [link]. Small business and startups: engage your customers the old(spice)-fashioned way – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link].

Social Media 93

Social Media Small Business Design Media 93

crowdSPRING Blog

JULY 21, 2010

Small business and startups: engage your customers the old(spice)-fashioned way – [link]. Small business and startups: engage your customers the old(spice)-fashioned way – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link].

Social Media 93

Social Media Small Business Design Media 93

crowdSPRING Blog

MARCH 17, 2010

Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. Startup Tip: Dealing With Customer Resistance To Change - [link]. Startup Tip: Dealing With Customer Resistance To Change - [link]. Starbucks Using Foursquare For Customer Rewards Program - [link].

Social Media 88

Social Media Small Business Design Media 88

crowdSPRING Blog

NOVEMBER 26, 2010

Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Customer conversation in a service economy – [link]. Design Inspiration: 25 Non-Profit Websites – [link]. crowdSPRING designer interview – 12 Questions: Meet Rod MacGregor (Spain) – [link].

Social Media 96

Social Media Small Business Design Media 96

crowdSPRING Blog

APRIL 7, 2011

How To Find Your First Customers And Grow Your Business – [link]. How To Find Your First Customers And Grow Your Business – [link]. You need to be HUMAN, not amateur, when building communities. How To Find Your First Customers And Grow Your Business – [link]. 30 Very Funny Print Ads – [link].

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

MARCH 22, 2013

Should You Invest $1 Into Customer Service Or Marketing? Should You Invest $1 Into Customer Service Or Marketing? Good post by Seth Godin about online communities & personal motivations … Us vs. us – [link]. Innocent Drinks: Don’t be Afraid to Start Small | Startup War Story – [link]. – [link].

Social Media 105

Social Media Small Business Design Media 105

crowdSPRING Blog

MAY 3, 2012

Lean Marketing: Delivering Customer Service via Social Media - [link]. Lean Marketing: Delivering Customer Service via Social Media - [link]. Lean Marketing: Delivering Customer Service via Social Media - [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link].

Social Media 94

Social Media Small Business Design Media 94

crowdSPRING Blog

JANUARY 5, 2011

An open letter to the Chicago entrepreneurial community – [link]. 35+ Free Mobile & Web Application Development Icon Sets – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Best Buy plans to buy back electronics from its customers.

Social Media 93

Social Media Small Business Design Media 93

crowdSPRING Blog

FEBRUARY 15, 2012

The Zappos Effect: 5 Great Customer Service Ideas – [link]. The Zappos Effect: 5 Great Customer Service Ideas – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Bank of America Declared Live Customer Dead for 3 Years?

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

DECEMBER 7, 2012

7 Crucial Lessons from an Embarrassing Customer Service Trainwreck | Help Scout - [link]. Seth’s Blog: The cycle of customers who care - [link]. Chicago’s Startup Community Grows Outside Of Groupon’s Shadow | Chicagoist - [link]. Seth’s Blog: The cycle of customers who care - [link].

Social Media 104

Social Media Small Business Design Media 104

crowdSPRING Blog

AUGUST 24, 2012

Segments of One: Smarter Targeting for Your Customers – [link]. Customers Don’t Want More Features – [link]. Customers Don’t Want More Features – [link]. Segments of One: Smarter Targeting for Your Customers – [link]. Nerdfighters Build a Community of Awesome – [link].

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

NOVEMBER 4, 2011

Idiots, Drama Queens and Scammers: Improving Customer Service with UX – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Idiots, Drama Queens and Scammers: Improving Customer Service with UX – [link]. But fun to look - [link].

Social Media 96

Social Media Small Business Design Media 96

Altgate

SEPTEMBER 16, 2010

Things that are key to, for example, building barriers to entry for competitors or barriers to exit for customers, should be done internally…they’re part of your “special sauce.&# Having managed a lot of software development both local and offshore, this is a topic I plan to write more on. Customer Support.

Software Review 65

Software Review Offshore Startup Boston 65

crowdSPRING Blog

JULY 1, 2011

Not Everyone Is The Right Customer – [link]. The long term value of customers for small businesses & startups – [link]. The long term value of customers for small businesses & startups – [link]. Not Everyone Is The Right Customer – [link]. How to Hire a Graphic Designer – [link].

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

DECEMBER 8, 2011

Small Business and Startups: For Great Customer Service, Speed Counts – [link]. Small Business and Startups: For Great Customer Service, Speed Counts – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link].

Social Media 94

Social Media Small Business Design Media 94

crowdSPRING Blog

JUNE 8, 2011

Custom Sticker Designs: 35 Creative Samples for Inspiration – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Very Aggressive Ads – [link]. 50 Unique and Unusual Business Card Examples – [link]. 33 Top T-Shirt Designs – [link].

Social Media 96

Social Media Small Business Design Media 96

crowdSPRING Blog

SEPTEMBER 14, 2011

Tutorial: iOS/Photoshop: 20 Free UI Kits For iPad Development – [link]. Exquisite Custom Labels: 40 Wine Labels That’ll Delight You – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. 31 Crazy Character Designs – [link].

Social Media 97

Social Media Small Business Design Media 97

crowdSPRING Blog

MAY 11, 2012

Lean Marketing: Delivering Customer Service via Social Media – [link]. Six Myths of Product Development – [link]. When Selling is the Worst Way to Win Customers – [link]. Good reminder about the importance of face to face communications – [link]. Web Tool of the Month: crowdSPRING – [link].

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

MARCH 2, 2011

Good post about why you should not force-sell customers when they first visit – [link]. Excellent @37signals post about why it’s important for everyone in a company to assist customers – [link]. Good post about why you should not force-sell customers when they first visit – [link].

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

JULY 14, 2011

Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Bookstore customers can be pretty odd – [link]. Useful Wireframing And Prototyping Tools – Roundup – [link]. An interview with a @crowdSPRING Designer – 12 Questions: Meet MJ (USA) – [link].

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

JANUARY 12, 2011

A Tale of Two Thank You’s from a Customer Experience Perspective – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. One-way, outbound, non-conversational messages still work – [link]. Reeses Pieces, E.T.

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

AUGUST 11, 2011

How Social Technology Is Remaking Business, Branding And Customers – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Defining Success – [link]. crowdSPRING saved us $200,000 – [link]. The Social Media Police. Only 3 to 7.5

Social Media 91

Social Media Small Business Design Argentina 91

crowdSPRING Blog

MARCH 9, 2012

Customer Validation: What To Do Post Product/Market Fit – [link]. How to Develop Your Fund Raising Strategy – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. One Year Later: How Google Panda Changed Our Business – [link].

Social Media 92

Social Media Small Business Design Technical Review 92

crowdSPRING Blog

DECEMBER 3, 2010

Being bad to your customers is bad for business – [link]. Being bad to your customers is bad for business – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Groupon, Cinderella and Opportunity – [link]. Will Freemium Work for You?

Social Media 93

Social Media Small Business Design Media 93

crowdSPRING Blog

JANUARY 5, 2012

Good suggestions on handling customer service questions and issues – [link]. Mark Cuban on Why You Should Never Listen to Your Customers – [link]. Good suggestions on handling customer service questions and issues – [link]. 20 Useful Tools, Stencils and GUI Kits for Android Developers – [link].

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

MARCH 16, 2011

Lean Marketing: Customer service strategies for small businesses and startups – [link]. Lean Marketing: Customer service strategies for small businesses and startups – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. – [link].

Social Media 91

Social Media Small Business Design Media 91

crowdSPRING Blog

NOVEMBER 30, 2011

Good data & analysis: How to Make Customer Service Matter Again Part 1 – [link]. Build a trusted relationship with customers before trying to sell – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. – [link].

Social Media 93

Social Media Small Business Design Media 93

crowdSPRING Blog

DECEMBER 22, 2010

Custom job applications that landed jobs at 37signals – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Why Your Startup Shouldn’t Hire a Marketer from Microsoft – [link]. Real innovation comes from younger people – [link].

Social Media 97

Social Media Small Business Design Media 97

ConversionXL

NOVEMBER 5, 2020

And so, the concept for a digital PR service was born. Using my existing skills and resources (including an old domain name), I tested a productized digital PR offer. About 18 months later, we pivoted our messaging to evolve beyond digital PR. Conduct client development interviews. Image source ).

PR 120

PR B2B Lean Audience 120

crowdSPRING Blog

APRIL 13, 2010

Opinion Column: The Sad State Of The Web Design Community – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. PR for Startups – [link]. How to run a software business on 5 hrs a week. PR for Startups – [link].

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

APRIL 13, 2010

Opinion Column: The Sad State Of The Web Design Community – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. PR for Startups – [link]. How to run a software business on 5 hrs a week. PR for Startups – [link].

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

MAY 3, 2013

How Customer Service Impacts The Success Of Your Business – [link]. How To Attract Customers And Not Waste Your Marketing Budget – [link]. Attract Customers Who Want to Buy: 7 Ways – [link]. How Customer Service Impacts The Success Of Your Business – [link]. Why is Facebook blue? Almost Every Time.

Social Media 94

Social Media Small Business Design Media 94

crowdSPRING Blog

JANUARY 13, 2012

Good suggestions from @stoweboyd on handling customer service questions and issues – [link]. Good suggestions from @stoweboyd on handling customer service questions and issues – [link]. PR to come to grips with Data (or not) – [link]. Five kinds of work to farm out to the crowd – [link].

Social Media 93

Social Media Small Business Design Media 93

crowdSPRING Blog

FEBRUARY 17, 2010

Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. Five tips for startups & small business about delivering great customer service – [link]. Five tips for startups & small business about delivering great customer service – [link].

Social Media 88

Social Media Small Business Design Media 88

crowdSPRING Blog

FEBRUARY 10, 2010

Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. “Understanding Freemium – How to Create and Grow Paying Customers&# - [link]. 5 Questions You Should Ask Every Customer - [link]. 5 Questions You Should Ask Every Customer - [link].

Social Media 77

Social Media Small Business Design Media 77