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[Review] The Social Customer

YoungUpstarts

It covers community management, listening on social channels, mining of one’s customer database, establishment of a social CRM team, and the invoking of either macro responses (automated activities like birthday coupons) or micro responses (manual interventions like organising a press briefing). m = Measurement, a necessary evil.

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The Case for Optimism and Risk at Startups

Both Sides of the Table

I told her that I believed America’s best asset – driven initially from software innovation mindset in the San Francisco Bay Area and media innovation driven from Los Angeles – was our willingness to accept failure. Now they are partners. Are we right in all of our assumptions and diligence? We checked safety.

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Brad Feld Drops Knowledge. Here’s What He Said …

Both Sides of the Table

If you are going to do the tour up and down Sandhill Road to try and raise your 1st round of financing you need a pitch deck because the vast majority of those meetings you are going to be sitting around a table and you will be presenting to one or more partners and that is going to be your first engagement.”. Is that when it became big?

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5 Keys to Moving From Entrepreneur Thinking To Action

Startup Professionals Musings

Starting something new is risky, no matter how many experts have reviewed it, or how much money you have. Most people don’t remember that Bill Gates first software venture, called Traf-O-Data , was a dismal failure. Spend more time nurturing partners and outside influencers. You can’t win a race that you never start.

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We’re Hiring a Platform and Operations Associate at NextView

View from Seed

We are looking to bring on board a versatile new team member to support the varied internal operations of the firm as well as collaborate with the partners on our external programs and communications with the broader entrepreneurial community. All applications will be reviewed confidentially. How To Apply .

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10,000 Startups – Startup Weekend Next

Steve Blank

While the Lean LaunchPad online has received rave reviews (it’s being translated into Spanish, French, Russian, Japanese and Greek, and it’s being used as part of a “ flipped classroom ” in other entrepreneurship courses), it’s different than taking the class in person. I’m partnered with four great organizations to deliver the program.

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9 Success Principles To Propel Your Next New Venture

Startup Professionals Musings

Get support from credible industry groups and partners. Customer feedback, including blog comments, usability reviews, and early user testimonials, build relationships and provide credible marketing to the broader customer community. Focus on a solution that is scalable world-wide.

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