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Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customerdevelopment? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.
I believe it is the best introduction to CustomerDevelopment you can buy. As all of you know, Steve Blank is the progenitor of CustomerDevelopment and author of The Four Steps to the Epiphany. You can imagine how well that worked. You can imagine how well that worked. I think theyve succeeded.
Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customerdevelopment Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.
Lessons Learned by Eric Ries Tuesday, March 3, 2009 Employees should be masters of their own time Every startup should have a culture of learning. The rule is simple: every employee is 100% responsible for how they spend their time. The suggestion is that you implement one single company-wide rule. I asked why.
I spent some time with his company before the conference and discussed ways to get started with continuousdeployment , including my experience introducing it at IMVU. Moreover, approaching the problem from the direction that I had intuitively is a recipe for never reaching a point where continuousdeployment is feasible.
Hes a new employee, and he was not properly trained in TDD So far, this isnt much different from the kind of analysis any competent operations team would conduct for a site outage. Instead, five whys kept leading to problems caused by an improperly trained new employee, and wed make a small adjustment. why did that code get written?
But if you want to practice rapid deployment, you need to be able to deploy that build in one step as well. If you want to do continuousdeployment, youd better be able to certify that build too, which brings us to. For more on continuousdeployment, see Just-in-time Scalability. Can you make a build in one step?
If you havent seen it, Pascals recent presentation on continuousdeployment is a must-see; slides are here. With 21 employees today, kaChing is devoted to recruiting professional managers and finding product/market fit , first for money managers, then for consumers. Case Study: Continuousdeployment makes releases n.
That institution will touch many people in its life: customers, investors, employees, and everyone they touch as well. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n.
When Ive asked mentors of mine who have worked in big companies about the role of the CTO, they usually talk about the importance of being the external face of the companys technology platform; an evangelist to developers, customers, and employees. Case Study: Continuousdeployment makes releases n.
For example, I often cite a real example of a problem that has as its root cause a new employee who was not properly trained. I pick that example on purpose, for two reasons: 1) most of the companies I work with deal with this problem and yet 2) almost none of them have any kind of training program in place for new employees.
As Shutterstock has grown, there are a few key elements to our continueddevelopment speed: Small, autonomous teams: The more a team can do on their own, the faster they can go. Continuousdeployment: A key component of speed is to keep pushing out work. Over a thousand people work here now.
This is why companies often get out-competed by former employees (Palm vs Handspring to name just one), even though the upstart lacks all of the familiar resources, tools, processes, and support they used to have. For more on how this plays into the process of scaling up, see the Customer Creation stage of the customerdevelopment model.)
Not to be outdone, the technologists on the team had also brought their big guns, and the meeting was packed with employees of every level – from VP’s all the way down to me. The Entrepreneur’s Guide to CustomerDevelopment ▼ June (3) What is a startup? Case Study: Continuousdeployment makes releases n.
We pitch to potential partners, vendors, publishers, conferences, employees, and even lawyers. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. No departments The Five Whys for Startups (for Harvard Business R.
Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customerdevelopment. Case Study: Continuousdeployment makes releases n.
CustomerDevelopment : a disciplined approach to finding out if there is a market for your product before its too late. CustomerDevelopment Engineering : techniques for accelerating your product development. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Thats all helpful for recruiting, retaining, and ramping-up a new employee. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. You dont have to guess who their mentor will be. This is especially true in Silicon Valley.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuousdeployment for mission-critical applica.
Our online media company is small, we have 6 employees, great proven leaders, great talent, great cashflow. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. Two Ways to Hold Entrepreneurs Accountable (for Ha.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuousdeployment for mission-critical applica.
It has to balance competing goals of establishing clear ownership, while avoiding talented employees getting stuck. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. What is customerdevelopment?
The same has been true of an unfortunate number of startups, they manage to generate a lot of hype, raise a lot of money, and sometimes make some of their investors, employees, or founders rich. bigs : @ericries says Stealth dev is a (undesirable, failure-presaging) customer-free zone. Use some customerdevelopment to find out.
These are facets that are conspicuously missing from the lives of employees in most organizations I would speculate but with this agile/scrum type methodology these can be the "juice" that keeps the team engaged and productive. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Its an amazing thing when you can hire an employee who knows more about your code base than you do, and this turned out to be a big source of advantage. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuousdeployment for mission-critical applica.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuousdeployment for mission-critical applica.
Over-communicate with employees, investors, customers. Ive also used the voluntary salary reduction tool - its particularly useful as a way to get passionate employees who dont have a lot of personal expenses to buy into the mission of the company at a deep level. Case Study: Continuousdeployment makes releases n.
In fact theyd cause there to be more jobs for Americans, because the companies they started would hire more employees as they grew. In fact theyd cause there to be more jobs for Americans, because the companies they started would hire more employees as they grew. Case Study: Continuousdeployment makes releases n.
Hopefully, they have internal reports that show the true correlation between their features and customer results. Are employees paying more attention to those reports than to the positive press coverage? Your employees probably read the same press you are trying to influence. Case Study: Continuousdeployment makes releases n.
It isnt until a customer actually clicks or calls to place an order that TPGTEXs developers will build the software. "We We do not develop a product until we get a paying customer," says Orit Pennington , who co-founded the six-employee company with her husband in 2002.
Yet, the real stories of successful startups are full of activities that can rightly be called institution-building: hiring creative employees, coordinating their activities, and creating a company culture that delivers results. The Entrepreneur’s Guide to CustomerDevelopment ▼ June (3) What is a startup?
Whether youre a US citizen or an immigrant, entrepreneur or investor, founder or employee, theres something you can do. Whether youre a US citizen or an immigrant, entrepreneur or investor, founder or employee, theres something you can do. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Priority will be given to employees of companies participating in the fbFund REV program, but I am confident that there will be room for members of the general public who want to attend. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n.
If youve been following my efforts in figuring out the best way to evangelize the lean startup , youll know that I am trying to apply customerdevelopment principles. And if you know those principles, you may notice that I am trying to pass from the "customer discovery" phase to the "customer validation" phase.
In a presentation you gave to one of Steves classes you mentioned how common sense all this customerdevelopment stuff seems in theory, but is relatively difficult to pull off on in practice. It would be nice if you could deconstruct why the customerdevelopment model is challenging to pull off in practice?
Its unit of progress is that of validated learning about its customers. Because this radical notion of progress is located firmly in the heads of its employees, and not in any artifacts they produce, the lean startup is employee-centric and knowledge-obsessed. Case Study: Continuousdeployment makes releases n.
Then I wouldnt have the chance to work with the incredible employees and mentors from whom I learned so much. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Case Study: Continuousdeployment makes releases n. Two Ways to Hold Entrepreneurs Accountable (for Ha.
A: have them deploy code to production on their first day as an employee. Related articles by Zemanta Continuousdeployment in 5 easy steps (4cloudcomputing.blogspot.com) The Lean Startup workshop coming soon (startuplessonslearned.blogspot.com) The Lean Startup Talk From Web 2.0 made a big impression. What else?"
Not everything has to follow lean startup and customerdevelopment principles, and I write that as a devoted practitioner of both. It would be far more useful to discover how Apple really does develop their innovative products it rather than assume that they follow the principles that you and I espouse.
On the one hand, it gives you insight into what kind of employee the candidate might be. It amused me because I knew that these things rarely matter and my answer conveyed very little of my value as an employee, but it frustrated my interviewer. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
A new employee is more likely to make a mistake than an experienced one, but everyone makes mistakes. Of course, we wouldnt have a new employee write a huge new feature on their first day - usually wed start with a simple cosmetic change or bug fix. Case Study: Continuousdeployment makes releases n.
Its easier to believe in a glorious future when you have only zeroes, for everyone: founders, investors, and employees. Its easier to believe in a glorious future when you have only zeroes, for everyone: founders, investors, and employees. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Do some CustomerDevelopment instead. They spend so much of their time trying to convince everyone around them that their idea is great and the company is doing well: employees, investors, partners, friends, family, significant others - its a long list. Case Study: Continuousdeployment makes releases n.
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