Remove Conversion Remove Management Remove Retention
article thumbnail

Five Tech Solutions For Client Retention And Communication For Freelancers

YoungUpstarts

Remote work and freelancing are professional roles that involve an incredible amount of effort, tech-savvy, and time management. Fortunately, there are technological tools that can maximize working time by making meetings more efficient, improving your office workflow, and better managing client interactions.

article thumbnail

Why Startups Need to Focus on Client Retention Right from the Start

The Startup Magazine

However, amidst the frenzy of attracting fresh clientele, many startups overlook a critical aspect of sustainable success – client retention. Given that millions of startups are born every year, client retention has become more vital than ever for such new businesses.

Retention 148
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Startup Metrics

TechEmpower

R : Retention - Do they come back & re-visit over time? The metrics, and how they relate, are captured in his slide: Note the relationship between retention/referral efforts and lifetime value. A : Activation - What % have a "happy" initial experience? R : Referral - Do they like it enough to tell their friends?

Metrics 260
article thumbnail

Why The Haters are Wrong About Growth Hacking

Both Sides of the Table

In his maiden post on the topic he wrote, “After product-market fit and an efficient conversion process, the next critical step is finding scalable, repeatable and sustainable ways to grow the business. If you can’t do this, nothing else really matters. I recommend hiring or appointing a growth hacker.” Doesn’t.

article thumbnail

How Startups Can Use Metrics to Drive Success

Both Sides of the Table

You Manage What you Measure. One of the things I discuss the most with the portfolio companies I’m involved with is that “you manage what you measure.”. Or they go in the opposite direction and spend too much time capturing & measuring data that isn’t used to make management decisions. increasing conversion from 12.5%

Metrics 346
article thumbnail

How To Be Successful In The New Customer Experience Battlefield

YoungUpstarts

Companies that actively focus on CX can significantly reduce churn rates, increase retention rates, and earn higher revenues. CX is an integral part of the wider Customer Relationship Management (CRM) concept. The conversation then, goes two ways. It also means you can tailor your messaging to the specific groups. .

Customer 162
article thumbnail

What is CRM? Customer Relationship Management Explained

Up and Running

Many small businesses are turning to customer relationship management systems(CRM) to better understand customer wants and needs. Customer Relationship Management is a technology designed to help your business manage customer relationships and interactions in an organized way. What is CRM? Share information.