Hacking for Diplomacy at the State Department – Breakthroughs, breakdowns and relentlessly direct critiques
Steve Blank
NOVEMBER 7, 2016
These are generating actual customer feedback, which is accelerating the teams’ learning. We’ve challenged them to consider how they will acquire, keep and grow their “customer base” – whether those customers are Syrian refugees or U.S. government bureaucrats. Teams hit the class running.
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