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Everything from customer service, technical support, to back office operations are able to be outsourced as a way to reduce costs, keep up with the evolving consumer expectations, and drive a faster return on investment. Here are four major reasons why nearshore is often a solution that provides the best of both worlds: Cost Effectiveness.
According to studies , the alternative of acquiring new customers still costs you five to seven times more than retaining existing ones. They don’t realize how much it costs in time and money to get there, and only one out of a hundred large consumer product companies around the world have ever made it.
I invested in a company whose goal is to bring low-cost computing to inner-city schools in America. At the time he had been living with his long-time girlfriend from Honduras. Some people have said to me, “That’s dumb. Why bother? We’ll all just have iPads in a few years.” Um, get out of your comfort zone, mate.
Now hardcore globe trotters visit Afghanistan and Honduras to ensure their story gathers more kudos. Genuinely caring about people and making them feel your love might be the best low cost strategy we can find these days. Travel Stories used to be interesting enough when someone visited far flung Asia or eastern Europe.
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