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Conversion, retention and churn benchmarks

VC Cafe

Understanding the benchmarks on conversion, retention, and churn for your business is therefore critical. Retention : The percentage of customers who continue to use a product or service after a certain period of time, typically measured over weeks, months, or years. The benchmarks are based on the US market.

Retention 109
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Why Startups Need to Focus on Client Retention Right from the Start

The Startup Magazine

However, amidst the frenzy of attracting fresh clientele, many startups overlook a critical aspect of sustainable success – client retention. Given that millions of startups are born every year, client retention has become more vital than ever for such new businesses.

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7 Key Factors Obscure Your Customer Acquisition Costs

Startup Professionals Musings

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Of course, you need work with partners and channel to quantity their costs and contributions and normalize total results. You have to determine how to share these costs and credit.

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5 Ways to Cut Costs with Business Analytics

The Startup Magazine

The growing data analytics industry is poised to help businesses optimize analytics to reduce costs without jeopardizing growth. Businesses need to increase their business analytics capabilities now more than ever, to protect against fraud, reduce costs, boost productivity, and more. 3) Lower Marketing Costs. 4) Reduce Turnover.

Analytics 157
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Five Tech Solutions For Client Retention And Communication For Freelancers

YoungUpstarts

Face-to-face meetings can be time-consuming or cost-prohibitive if you live far from your clients, but there are times when a phone meeting won’t suffice. The post Five Tech Solutions For Client Retention And Communication For Freelancers appeared first on Young Upstarts. 3 – Remote Meeting Software.

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Improving Employee Retention To Build A Strong Team

YoungUpstarts

Do you pay attention to your employee retention rate and whether your top employees are happy? A 2017 report from Employee Benefit News (EBN) asserts that on average, it will cost the employer 33 percent of the employee’s annual salary to replace his or her position. by Ben Hoffman, co-founder of CityHUNT.

Retention 100
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Knowledge Retention: How to Protect Your Competitive Advantage

ConversionXL

Knowledge retention is a process for identifying. Knowledge retention isn’t a corporate nicety. Successful knowledge retention programs answer three key questions: What knowledge may be lost? Why knowledge retention matters. Knowledge retention makes information transferrable. This post helps you answer each.

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