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is an elegant way to model any service-oriented business: Acquisition Activation Retention Referral Revenue We used a very similar scheme at IMVU, although we werent lucky enough to have started with this framework, and so had to derive a lot of it ourselves via trial and error. But its not really viral growth, even when its exponential.
Joel is focused on the fact that in many environments, programmers are considered "just the hired help" akin to manual labor, and not treated properly. I wanted to say that as a student I was working for a start-up company in town using the Rails framework. Do programmers have quiet working conditions? Stumbled across this.
It also has the nice side-effect of driving down the batch size of work, but thats for another post) This framework for making progress evident applies to more than just scheduling, of course. If the task is not complete, you force people to surface the issue quickly. (It How to listen to customers, and not just the loud.
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