Steve Blank

OCTOBER 15, 2019

HR processes, legal processes, financial processes, acquisition and contracting processes, security processes, product development and management processes, and types of organizational forms etc. In government agencies process versus product has gone further.

Government 322

Government Technical Review Acquisition Metrics 322

Steve Blank

SEPTEMBER 5, 2018

They needed to be sure that what they were building was what customers wanted and needed. And if their initial guesses were wrong, they needed a process that would permit them to change early on in the product development process when the cost of changes was small – the famed “pivot”. The result?

Lean 335

Lean Burn Rate Startup IPO 335

Both Sides of the Table

NOVEMBER 1, 2009

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. I used to always tell my development team, “you need to design a product that my dad could use.

Customer 280

Customer Technical Review Software Review Mexico 280

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. Not because they have a conversion problem but because they never really nail the product or how to market it. This is a customer development problem. So What is Customer Development? Extra Lucrative Conversion Advice.

Customer Development 60

Customer Development Conversion Developer Customer 60

Steve Blank

AUGUST 17, 2012

The CIO didn’t say much in the presentation (warning, warning) and he passed Joe on to his manager of data warehouse development. But to lose the sale to another startup with an inferior product would have been psychologically devastating to our little startup. Filed under: Customer Development , E.piphany , Marketing.

Forecast 299

Forecast Sales Matching Customer Development 299

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 255

Customer Development Developer Customer Silicon Valley 255

Steve Blank

SEPTEMBER 24, 2009

New strategic direction in companies with loyal customers have different consequences then when you had no customers Acquiring new customers are a lot more expensive that converting existing ones.

Customer 218

Customer Silicon Valley RSS California 218

Steve Blank

AUGUST 18, 2010

Here’s his story of when Customer Development failed. We were lucky to learn about Customer Development early on in the life of our startup. More importantly, we’d witnessed Customer Development’s massive success at another local startup. So how did Customer Development fail us?

Customer Development 231

Customer Development Developer Customer California 231

YoungUpstarts

OCTOBER 24, 2012

In return, Mr. Excel, and thousands of other Microsoft MVPs, wind up providing invaluable input as the firm develops new releases, and produce its most effective marketing communications, as buyers realize that it comes from a peer they know and trust. Meanwhile, 3M and other companies are systematizing customer-led innovation.

Marketing 234

Marketing Software Review Technical Review Social Network 234

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. The meaning of alpha test , beta test, and first customer ship are pretty obvious to most engineers. Here’s what the product development diagram looks like from a sales perspective.

Customer Development 229

Customer Development Developer Silicon Valley Customer 229

Steve Blank

MAY 18, 2009

Next, you have to deal with the daily crisis of product development and acquiring early customers. And here’s where life gets really interesting, as the reality of product development and customer input collide, the facts change so rapidly that the original well-thought-out business plan becomes irrelevant.

Founder 312

Founder Silicon Valley RSS China 312

K9 Ventures

AUGUST 13, 2010

I tell these stories to lay the groundwork for what I am going to call Revenue Development. We’re all familiar with Product Development, and thanks to the amazing Steve Blank and Eric Ries , Customer Development has become the mantra for so many startups. Patrick is completely correct here.

Revenue 72

Revenue Developer Java Customer Development 72

Steve Blank

JUNE 25, 2009

They couldn’t keep up with the fast product development times that were enabled by using standard microprocessors. So their management teams were insisting that they OEM (buy from someone else) these products. The answer depends on your answer to two questions: which step in the Customer Development process are you on?

Technology 145

Technology Silicon Valley Fractional VPE Part-Time VPE 145

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. As a result, the standard product development model is not only useless, it is dangerous.

Customer Development 222

Customer Development Developer Customer Silicon Valley 222

Steve Blank

MAY 6, 2015

Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Waterfall Development. While it sounds simple , the Build Measure Learn approach to product development is a radical improvement over the traditional Waterfall model used throughout the 20 th century to build and ship products.

Lean 120

Lean Agile Business Model Customer Development 120

YoungUpstarts

APRIL 21, 2013

Through rapid experimentation, short product development cycles, and rigorous measurements of the right metrics, they can ascertain what customers really want. Such direct experiences allows one to test critical “leap-of-faith” assumptions about what customers like and dislike.

Lean 193

Lean Technical Review North America Startup 193

Startup Lessons Learned

OCTOBER 16, 2013

We work in prototypically four-week iterations, with quality engineers and software developers working in close collaboration. During this period, the Palantir Gotham team grew from five developers to around 35. But we couldn''t have identified this without having clear metrics (that high bug count) to assess our development process.

Lean 167

Lean Startup Software Engineering Agile 167

Steve Blank

FEBRUARY 23, 2009

I began to gain an appreciation of how world-class venture capitalists develop pattern recognition for these common types of problems. “Oh I was between my 7th and 8th and final startup; licking my wounds from Rocket Science, the company I had cratered as my first and last attempt as a startup CEO.

Silicon Valley 133

Silicon Valley RSS Venture Capital Customer Development 133

Steve Blank

MAY 28, 2009

Market Risk vs. Invention Risk - Click to Enlarge For companies building web-based products, product development may be difficult, but with enough time and iteration engineering will eventually converge on a solution and ship a functional product - i t’s engineering, not invention.

Vertical 167

Vertical Silicon Valley Marketing Customer 167

Steve Blank

FEBRUARY 23, 2009

This product development diagram had become part of the DNA of Silicon Valley. That’s in stark contrast to the traditional Product Development Model where it’s expected a customer is already there and waiting and it’s simply a matter of [.] familiar with Customer Development you should be.

Product Development 163

Product Development Developer Silicon Valley Product 163

Steve Blank

AUGUST 24, 2009

Home Books for Startups Secret History-Bibliography Steve Blank Startup Resources Steve Blank Entries RSS | Comments RSS Categories Air Force (9) Ardent (9) Big Companies versus Startups: Durant versus Sloan (29) California Coastal Commission (3) Conservation (2) Convergent Technologies (1) Customer Development (98) Customer Development Manifesto (..)

Silicon Valley 215

Silicon Valley PR Technical Review RSS 215

Steve Blank

MARCH 3, 2015

Berkeley were heavily funded to develop Cold War weapon systems. Starting in the 1950’s, Stanford’s engineering department became “outward facing” and developed a culture of spinouts and active faculty support and participation in the first wave of Silicon Valley startups. Seeing Is Believing. Berkeley-wide. We’ve gone global as well.

Business Plan 120

Business Plan Silicon Valley Saudi Arabia Lean 120

Feld Thoughts

NOVEMBER 18, 2013

One of them used to be a lead developer at [insert hot consumer tech company here]. Early customer development talks are going great which keeps the team really excited. Soundbites from potential customers are encouraging. At month six, one of the early hires leaves, a developer who turns out wasn’t a good fit.

Burn Rate 153

Burn Rate Equity Software Review Early Stage 153

SVPG

MARCH 17, 2011

Your company needs the strongest product team possible, and if you don’t develop your team and provide growth opportunities, there are other companies that will. ” This note discusses the technique that I use and advocate for providing a framework for ongoing skills assessment and development. his ability).

Developer 67

Developer Product Technical Review SCRUM 67

SoCal CTO

DECEMBER 1, 2010

Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. Was it a Startup Founder Developer Gap ? We had several emails back and forth where he provided basic details on the concept. What went wrong?

Technical Review 175

Technical Review Technology Product CTO Hire 175

Steve Blank

JULY 30, 2009

And other startups are in a New Market — creating a market from scratch (like Apple with the iPhone, or iPod/iTunes.) (“Market Type&# radically changes how you sell and market at each step in Customer Development. It’s one of the subtle distinctions that at times gets lost in the process.

Silicon Valley 146

Silicon Valley RSS California Customer Development 146

Steve Blank

MAY 7, 2009

My two cents is that a business plan is the single place to collect your thinking about about your: business model, distribution channel, demand creation plan, financial assumptions, and customer and product development plan. If you’re text averse like i am, try to diagram these key items and then write-up the diagrams.

Business Plan 160

Business Plan Silicon Valley RSS Venture Capital 160

Steve Blank

AUGUST 31, 2009

After 20 years of working in startups, I decided to take a step back and look at the product development model I had been following and see why it usually failed to provide useful guidance in activities outside the building – sales, marketing and business development. So what’s wrong the product development model?

Customer Development 245

Customer Development Developer Customer Silicon Valley 245

David Teten

OCTOBER 1, 2015

Should you co-found your company with a software development shop? I’ve talked with a number of software development shops who are eager to get into the business of cofounding companies, i.e., getting product revenue and equity instead of just consulting revenue. Vlad is also the CEO at DarwinApps , a software development shop.

Software Development 60

Software Development Software Developers Software Review Technical Cofounder 60

Steve Blank

SEPTEMBER 1, 2021

Do they have better sales, marketing, or product development groups? What the winners start with is the realization that in a world of continuous disruption, they have only a few years to develop new capabilities or be pushed over the brink. Is it that some CEOs are better than others? Are their people smarter?

Incubator 419

Incubator Lean Agile Business Model 419

BeyondVC

MAY 5, 2004

In addition, I met a number of interesting companies, a couple of which were service businesses in the process of transitioning their models to become product-driven software companies. This makes a ton of sense as the entrepreneur gets to understand a particular market and pain point for customers.

Product 78

Product Software Review Technical Review Early Stage 78

YoungUpstarts

OCTOBER 22, 2012

It must cross boundaries, working cooperatively with other divisions in your business such as sales, marketing, social media, PR, product development, and the like. These may include references, referrals, testimonials, serving on advisory boards, and participating in your customer communities, he explains.

Programming 145

Programming Customer Social Media Advisory Board 145

Steve Blank

NOVEMBER 1, 2010

First, in 1990 the company thought it knew the customer problem to solve, and therefore it knew what solution to build. Second, since it knew the solution, it went into a 8 -year Waterfall engineering development process. Instead of the 42 million customers called for in its business plan, Iridium had 30,000 subscribers at its peak.

Business Plan 335

Business Plan Customer Business Model Customer Development 335

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 271

Silicon Valley Product Startup RSS 271

Steve Blank

JANUARY 6, 2014

For the last 75 years products (both durable goods and software) were built via Waterfall development. This process forced companies to release and launch products by model years, and market new and “improved” versions. And these changes may have unintended consequences leading to customer dissatisfaction and confusion.

Continuous Deployment 332

Continuous Deployment Customer Agile Cloud 332

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. ———– Whether your venture is a new pizza parlor or the hottest new software product, beware: These nine flawed assumptions are toxic.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

Steve Blank

JULY 29, 2013

They deal with the daily crisis of product development and acquiring early customers. And as the reality of product development and customer input collide, the facts change so rapidly that the original well-thought-out product plan becomes irrelevant. Customer Development Family/Career/Culture'

Cofounder 335

Cofounder Advisory Board Customer Development Leadership 335