Startup Lessons Learned
JULY 5, 2010
I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. You can imagine how well that worked. On the minus side, that has made it a wee bit hard to understand.
Both Sides of the Table
MARCH 11, 2011
He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever. Too many entrepreneurs focus on dilution.
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View from Seed
OCTOBER 24, 2019
The reality is that if a founder raised every one of these rounds, and lead investors always got their “target” ownership, the level of dilution would be ridiculous. No good investor would want the founder/CEO of a company to have insufficient ownership by the series A, and every founder I know is sensitive to taking too much dilution.
Startup Lessons Learned
OCTOBER 26, 2009
Every time you listen to customers, you fear diluting your vision. Every time you listen to customers, you fear diluting your vision. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? That’s natural. In this particular example, it turned out they were right.
Startup Lessons Learned
JUNE 15, 2009
The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? This is why they gladly pay top dollar for a QA group that is supposed to be that "1%" that finds the bugs first (now how good a job they actually do is a whole different subject!)
Startup Lessons Learned
AUGUST 24, 2009
And as everyone’s attention starts to focus on those same indicators, their value is being diluted. We’ve learned that data can be used as a reality-check against vision without diluting the mission or reverting to “sum of all features&# focus groups. Which leads to the next problem: We need new status indicators.
A Smart Bear: Startups and Marketing for Geeks
JUNE 12, 2012
Here are the details of both of those customer development experiences. Recently at WP Engine I did some brand new customer development for a new project that we think will revolutionize WordPress blog management. But there’s no one “number.” Way #1: Go until boredom.
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