Always Right: Five Risks You Must Take With Your Customers
YoungUpstarts
DECEMBER 9, 2013
Fortunately, there are concrete things you can do to avoid “customer churn” — so long as you’re willing to face your unwillingness to invite them within arm’s length and accept the risk of getting closer to your customers. Here are five specific risks you must take with your customers: 1. Risk getting personal.
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