Both Sides of the Table

JUNE 8, 2010

We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customer development, etc. It is the key to “customer development” that Steve Blank talks about. I’m going to save that for a future blog post.

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PR Technical Review Portfolio Customer Development 279

Steve Blank

APRIL 11, 2013

The previous post described how China built its science and technology infrastructure. This post is about the how the Chinese government engineered technology clusters. Torch has four major parts: Innovation Clusters , Technology Business Incubators (TBIs), Seed Funding (Innofund) and Venture Guiding Fund. Innovation Clusters.

Programming 179

Programming Technical Review SBIR China 179

Steve Blank

NOVEMBER 4, 2013

The UCSF Office of Innovation and Technology ( Erik Lium and Stephanie Marrus) is the reason the program exists. Each of the teams is assigned a mentor to match their domainv(Head of device R&D of Phillips, Genetech, Crescendo, CTO of UCSF, venture capitalists from Sofinnova, Burrill, Lightstone, M34, etc.). This can be taught.

Lean 266

Lean Customer Business Model Customer Development 266

Both Sides of the Table

NOVEMBER 1, 2009

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. I used to always tell my development team, “you need to design a product that my dad could use.

Customer 280

Customer Technical Review Software Review Mexico 280

Steve Blank

JUNE 8, 2021

This was followed by an 8-minute slide presentation describing their customer discovery journey over the 10 weeks. While all the teams used the Mission Model Canvas , (videos here ), Customer Development and Agile Engineering to build Minimal Viable Products, each of their journeys was unique. Stay tuned. He runs H4X Labs.

Lean 417

Lean Security Asia SBIR 417

Steve Blank

APRIL 4, 2011

The Agora team started the week wondering whether they were 1) a true marketplace for cloud computing, where they provide both matching and exchange capabilities for real-time trading. Or were they 2) an information exchange, providing matching services for cloud computing buyers and sellers, providing matching services.

Customer 241

Customer Business Model Nebraska Cloud 241

Steve Blank

APRIL 9, 2009

Generate end user demand (to match our revenue goals) Drive that demand into our sales channels Value price our products to achieve our revenue and margin goals (create high-value) Educate our sales channel(s) Help engineering understand customer needs That was it. on April 10, 2009 at 6:58 am Said: Amazing blog. It became [.]

Silicon Valley 271

Silicon Valley Technical Review RSS PR 271

Steve Blank

APRIL 6, 2009

If you are a practitioner of Customer Development, ESL was doing it before most us were born. At ESL Military Intelligence Was No Longer an Oxymoron Perry not only took his best managers, but he also took his customers, and his desire to build a company culture that was the antithesis of working for a phone company.

Silicon Valley 201

Silicon Valley Stealth RSS California 201

Startup Lessons Learned

AUGUST 3, 2009

Its power is matched only by the amount of confusion that it causes, because its actually quite hard to do. Refreshing to finally see lean and agile thinking emerge in product/business-floors and not only in technology. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Thanks Eric.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Steve Blank

MARCH 25, 2009

If we tried to match them on their playing field we’d never catch up. We had been attempting to compete by their rules with the same types of technology messages. Up until now all the graphics board companies supplied “technology”, and it was up to the customers to figure out which of these arcane specs was best for their business.

Silicon Valley 161

Silicon Valley Marketing RSS California 161

Steve Blank

MARCH 29, 2010

In my last post I described my approach to one of the three classes I teach at Stanford in the engineering school: Fundamentals of Technology Entrepreneurship. Ideally we attempt to match the guests with the case or class session subject. . ——————-.

Business Model 236

Business Model Silicon Valley California Engineer 236

Both Sides of the Table

APRIL 15, 2010

They want to monetize the Twitter stream via contextual search matching. Rumored: Digital Sky Technologies. Stitcher - San Francisco-based service that lets users customize talk radio programming on their mobile devices. On the first point – think of Steven Blank’s customer development but for physical products.

Venture Capital 271

Venture Capital Affiliate Valuation San Francisco 271

Steve Blank

JULY 13, 2009

Every generation of new technology seems to find a willing audience in naïve journalists and eager readers. It wasn’t that I didn’t know how to listen to customers. It’s that as CEO I was too busy talking to the press and raising money to hear customer comments directly.

Silicon Valley 122

Silicon Valley Product RSS California 122

YoungUpstarts

OCTOBER 10, 2012

Two studies have shown that only about 10 percent of promoters actually refer profitable new customers. Some of the most creative technology coming out of Silicon Valley is designed to do exactly that. Find and engage customer advocates using a gamification platform that makes it interesting and enjoyable to advocate.

Customer 154

Customer Fractional CTO Canada Technical Review 154

Steve Blank

JUNE 12, 2020

This was followed by an 8-minute slide presentation describing their customer discovery journey over the 10-weeks. All the teams used the Mission Model Canvas , (videos here ) Customer Development and Agile Engineering to build Minimal Viable Products, but all of their journeys were unique. He runs H4X Labs.

Oakland 315

Oakland Asia Lean Video 315

YoungUpstarts

DECEMBER 21, 2011

Providing exceptional customer service has long been seen as a competitive advantage. Social media, mobile technologies and altering demographics present businesses of every size with tremendous opportunities. In 2012, smart, forward-looking companies will be viewing customer service in new ways. Engaging the Whole Family.

Customer 154

Customer Retention Social Media Technical Review 154

The Startup Magazine

OCTOBER 29, 2018

In order to bring the most value to your business, it’s important you explore ways to enhance your customer experience. While app development can be very beneficial, that’s only true if it’s done the right way. As the technology industry continues to grow, the tech talent pool has expanded exponentially. Source: Pexels.

Developer 107

Developer Offshore Software Developers Software Development 107

Up and Running

MARCH 21, 2018

These don’t require coding skills—they’re usually visual templates that are easy to use but don’t allow for great customization (that would require technical skills). Custom development. This means hiring/contracting a freelance web developer or an agency to design and develop your site from start to finish.

Entrepreneur 107

Entrepreneur Technical Review Hosting SEO 107

Steve Blank

AUGUST 15, 2016

Prior to founding Andela , he co-founded 2U , an education technology startup that went public in 2014. Andela selects and trains world-class tech talent from Africa and matches them with U.S. Filed under: Customer Development , SiriusXM Radio Show. (And download any of the past shows here.).

Cofounder 147

Cofounder Entrepreneur Africa Sales Cycle 147

Steve Blank

FEBRUARY 10, 2016

Your product and company vision needs to match your appetite for funding. He stressed that your product and company vision needs to match your appetite for funding: One thing that we learned very early on was, have a plan for fund-raising. … Filed under: Customer Development , SiriusXM Radio Show.

Silicon Valley 120

Silicon Valley Ohio Columbus Entrepreneur 120

Startup Lessons Learned

JUNE 17, 2010

The engineering team feels burned too, and feels that they were blamed for deficiencies in the spec as if it was their fault that the technology doesn’t really support what the artists want to do. The Entrepreneur’s Guide to Customer Development ▼ June (3) What is a startup? So they react in two ways.

Technical Review 164

Technical Review San Francisco Lean Software Review 164

Steve Blank

JUNE 4, 2012

This is a 3-day program for entrepreneurship faculty from around the world how to teach entrepreneurship via the Lean LaunchPad approach ( business model canvas + customer development ) and bring their entrepreneurship curriculums into the 21st century. Filed under: Customer Development , Lean LaunchPad , Teaching.

Silicon Valley 313

Silicon Valley Lean Utah Customer Development 313

Steve Blank

AUGUST 15, 2016

Prior to founding Andela , he co-founded 2U , an education technology startup that went public in 2014. Andela selects and trains world-class tech talent from Africa and matches them with U.S. Filed under: Customer Development , SiriusXM Radio Show. (And download any of the past shows here.).

Cofounder 120

Cofounder Entrepreneur Africa Sales Cycle 120

Steve Blank

APRIL 3, 2012

We now know how to teach entrepreneurs how to think about business models and use customer development to turn hypotheses into facts. No, I was standing in the shower when it just hit me that our nano-materials technology should be used for something completely different. Filed under: Customer Development.

Flash 320

Flash Customer Development Business Model Developer 320

Steve Blank

FEBRUARY 16, 2012

When venture capital teamed up with technology entrepreneurs in the 1960’s they brought with them the canonical MBA planning tool – the business plan. This makes sense in a company where your customers, channel and competition are known. Business Plan vs. Business Model + Customer Development. The Business Plan ?-

Business Model 270

Business Model Customer Development Utah Business Plan 270

ConversionXL

NOVEMBER 5, 2020

Interviewing your customers can reveal the priorities they’re aware of. However, as an agency, clients expect you to be knowledgeable about shifts in the market, new technologies, approaches, tactics, and methodologies. Relying on client development alone will give you only part of the picture.

PR 120

PR B2B Lean Audience 120

K9 Ventures

AUGUST 13, 2010

I tell these stories to lay the groundwork for what I am going to call Revenue Development. We’re all familiar with Product Development, and thanks to the amazing Steve Blank and Eric Ries , Customer Development has become the mantra for so many startups. In a nutshell, Product Development is about building something.

Revenue 72

Revenue Developer Java Customer Development 72

www.women2.org

MARCH 8, 2012

After quitting my job and starting Sorced , I spent a few months validating my business concept by creating the product mockups and doing customer development. Then, I needed to determine who is the right match for me. FounderDating successfully made me a match with my co-founder. However, I needed to actually build it!

Cofounder 47

Cofounder Technical Review San Francisco Founder 47

David Teten

APRIL 1, 2021

Nick Kim , Crosscut’s Head of Platform, in his presentation at the 4th Annual VC Platform Summit, shared their Platform development methodology, which he viewed as an exercise in product development. For example, recruiting writ large is useful at all stages of development. Customer Development.

Private Equity 78

Private Equity Venture Capital Portfolio Equity 78

Startup Lessons Learned

SEPTEMBER 2, 2008

In a subscription business, maybe your attrition starts matching your acquisition, balancing like magic. In an eyeballs business, you just cant seem to acquire or activate that next step-up of customers. Or your cost of customer acquisition just magically floats up to match your customer lifetime value.

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

Startup Lessons Learned

NOVEMBER 5, 2008

On the other hand, we could match them strength-for-strength as soon as we knew where to go. What I found particularly interesting, looking back, is that the McCain campaign had superior technology, voter lists, and numbers on their side. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Campaign 84

Campaign San Francisco Lean Agile 84

Steve Blank

AUGUST 20, 2009

Resegmentation means these startups are trying to lure some of the current or potential customers away from incumbents by either offering a lower cost product, or by offering features that appealed to a specific niche or subset of the existing users. Do you know the archetype of their customers? Me – “Have you used Company x’s product?

Silicon Valley 210

Silicon Valley Startup RSS Customer Development 210

The Startup Magazine

JUNE 4, 2019

Oracle aims to help customers develop their operations and enhance their experience with the cloud. Oracle helps the customer get started by familiarizing them with the available cloud options. Oracle’s cloud platform is also easy to integrate with emerging technologies such as artificial intelligence and machine learning.

Cloud 103

Cloud Artificial Inteligence Matching Hosting 103

Duct Tape Marketing

JUNE 27, 2017

It’s a hard thing to do because what makes word press so powerful is just being able to use any plug-in, any theme, mix and match, put it together your own way. It’s when you pull back the curtain on the wizard that people get creeped out by automation technology. We weren’t trying to have a client type business.

Community 60

Community SEO Technical Review Audience 60

Steve Blank

FEBRUARY 13, 2024

Newer versions will ride the technology wave of lighter, and cheaper versions. The same will likely be true for the Vision Pro. Apple marketers will realize that adjacent spaces they are less familiar with will provide the first “got to have it” beachhead markets. Apple’s CEO Tim Cook has made a personal bet on the Vision Pro.

Search 302

Search Marketing Forecast Burn Rate 302

Startup Lessons Learned

SEPTEMBER 22, 2008

He focuses on having a clear idea of the problem you are trying to solve, running experiments, and then: "Did the results of your test match what you expected? The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The first is his version of the Code/Data/Learn feedback loop.

Product Development 68

Product Development Developer San Francisco Product 68

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Product Development – Getting Funded as The Goal In a traditional product development model, entrepreneurs come up with an idea or concept, write a business plan and try to get funding to bring that idea to fruition.

Customer Development 270

Customer Development Developer Customer Silicon Valley 270