Startup Lessons Learned

DECEMBER 23, 2009

Lessons Learned by Eric Ries Wednesday, December 23, 2009 Why vanity metrics are dangerous In a previous post, I defined two kinds of metrics: vanity metrics and actionable metrics. In this post, Id like to talk about the perils of vanity metrics. My personal favorite vanity metrics is "hits."

Metrics 167

Metrics San Francisco Lean Continuous Deployment 167

ConversionXL

SEPTEMBER 6, 2013

This is a customer development problem. By the end of this article, you should have a better understanding of how to develop new products or tweak your existing offerings by working with existing or prospective customers to incorporate their feedback to create viable solutions to their problems, and clearly communicate their value.

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Customer Development Conversion Developer Customer 126

Startup Lessons Learned

MARCH 16, 2009

Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customer development Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.

Agile 111

Agile Customer Development Developer San Francisco 111

Steve Blank

AUGUST 21, 2013

Obviously there’s lots of bias built into the data – those who volunteered might be the better teams, the peer reviewers might be selecting for what we taught, funding is no metric for successful science let alone successful companies, etc. – but the difference in funding success is over 300%.

SBIR 321

SBIR Technical Review Lean Startup 321

Steve Blank

AUGUST 3, 2012

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. I want to tell you a story about how a team pivoted and succeeded by synchronizing product and customer development. Filed under: Customer Development.

San Jose 261

San Jose Technical Review Customer Development Software Review 261

Steve Blank

MARCH 4, 2010

One of the principles of Customer Development is to get out of the building and understand the smallest feature-set customers will pay for in the first release.). Usually the cry is for more features, typically based on “Here’s what I heard from the last customer I visited.”. Filed under: Customer Development.

Customer Development 313

Customer Development Business Model Developer Search 313

Steve Blank

JANUARY 22, 2014

One of the fundamental benefits of being so active in building the FoundersPad accelerator (a 12-week, Lean Startup program focused on customer development) is working with the cohort participants on refining their business models. Filed under: Customer Development , Lean LaunchPad , Science and Industrial Policy , Venture Capital.

Early Stage 295

Early Stage Silicon Valley Oregon Technical Review 295

Steve Blank

SEPTEMBER 5, 2018

Tech IPO prices exploded and subsequent trading prices rose to dizzying heights as the stock prices became disconnected from the traditional metrics of revenue and profits. Almost overnight the floodgates opened, and risk capital was available at scale from venture capital investors who rushed their startups toward public offerings.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

MAY 29, 2011

Founders that learn are more successful : Startups that have helpful mentors, track metrics effectively, and learn from startup thought leaders raise 7x more money and have 3.5x Filed under: Customer Development , Teaching , Venture Capital. Startup Genome Report. Some of their key findings : 1. better user growth.

Technical Cofounder 335

Technical Cofounder Early Stage Startup Silicon Valley 335

Steve Blank

OCTOBER 15, 2019

Metrics are used to manage process rather than creation of new capabilities, outcomes and speed to deployment. Finally, companies and government agencies have realized that the processes and metrics they put in place to optimize execution (Procurement, Personnel, Security, Legal, etc.) are obstacles for innovation.

Government 322

Government Technical Review Acquisition Metrics 322

Startup Lessons Learned

SEPTEMBER 22, 2008

Master of 500 Hats: Startup Metrics for Pirates (SeedCamp 2008, London) This presentation should be required reading for anyone creating a startup with an online service component. He also has a discussion of how your choice of business model determines which of these metric areas you want to focus on. Choose one.

San Francisco 167

San Francisco CPA SEM CTO Hire 167

Steve Blank

MARCH 29, 2012

When Bob Dorf and I wrote the Startup Owners Manual we listed a series of Customer Development principles. Pair Customer Development with Agile Development. No Business Plan Survives First Contact with Customers. Startup Metrics are Different from Existing Companies. Not All Startups Are Alike.

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Customer Development Developer Customer Cofounder 331

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. This is a customer development problem. So What is Customer Development? The core idea behind customer development is that the assumptions you make about a target market are only guesses. Website Analysis.

Customer Development 60

Customer Development Conversion Developer Customer 60

Startup Lessons Learned

SEPTEMBER 15, 2008

Focus on the output metrics of that part of the product, and you make the problem a lot more clear. I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. Labels: customer development , split-test 7comments: Editor said.

San Francisco 166

San Francisco Lean Technical Review Continuous Deployment 166

Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Steve Blank

SEPTEMBER 14, 2009

Filed under: Customer Development , Venture Capital | Tagged: Entrepreneurs « Customer Development Manifesto: Market Type (part 4) Customer Development Manifesto: The Path of Warriors and Winners (part 5) » 16 Responses Jon Ziskind , on September 14, 2009 at 9:19 am Said: Steve – Great post and really great advice.

Silicon Valley 237

Silicon Valley IPO Technical Review Venture Capital 237

Startup Lessons Learned

MARCH 6, 2013

> Uber's " Reality Therapy 4 Startups": What U Need 2 Know NOW > Steve Blank on why NOT to be an Entrepreneur > Airbnb's Globetrotting Lessons: Building 4 a Global Market > Vinod Khosla - The VC Legend: Interview w/ Dave McClure > Eric Ries on Entrepreneurship: What He's Learned Along the Way > GitHub's Secret 2 Success: Rethinking (..)

Lean 165

Lean Cofounder Startup Software Engineering 165

Steve Blank

APRIL 9, 2009

And the results weren’t the traditional PR metrics of number of articles or inches of ink. We were constantly creating metrics to see the effects of different PR messages, channels and audiences on end-user purchases. It wasn’t measured by how busy you were, it was measured by results. I couldn’t care less about those.

Silicon Valley 271

Silicon Valley Technical Review RSS PR 271

YoungUpstarts

APRIL 21, 2013

Through rapid experimentation, short product development cycles, and rigorous measurements of the right metrics, they can ascertain what customers really want. Such direct experiences allows one to test critical “leap-of-faith” assumptions about what customers like and dislike.

Lean 193

Lean Technical Review North America Startup 193

Startup Lessons Learned

MARCH 24, 2009

Lessons Learned by Eric Ries Tuesday, March 24, 2009 The metrics and levers of engagement, presentation on Engagement Loops for Facebook Developer Garage SF Ill be presenting a talk at the Facebook Developer Garage SF Wednesday evening. What good are these metrics if they dont help guide product or business decisions?

Metrics 88

Metrics San Francisco Lean Viral 88

Startup Lessons Learned

DECEMBER 1, 2014

Here are just a few things you might look for: Reducing risk in young companies Bringing innovation to the enterprise Designing and running experiments Customer development strategies All conference passes are on sale right now, and you can compare them here.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

Steve Blank

APRIL 2, 2009

Metrics – Mine is Bigger Than Yours The first thing SuperMac needed to do was to change how our potential color desktop publishing customers viewed our products versus our competitors’ products. As hokey as it is, when confronted with uncertainty or unknowns, human beings like to be reassured by comparative metrics.

Silicon Valley 128

Silicon Valley Technical Review RSS Software Review 128

Startup Lessons Learned

AUGUST 3, 2009

In a lot of cases, this requires a lot of energy invested in talking to customers or metrics and analytics. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? In fact, MVP is quite annoying, because it imposes extra overhead. Startup Lessons Learned - the Conference (April 23.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Startup Lessons Learned

JUNE 22, 2009

Each has its own iterative process: customer development and agile development respectively. Leading up to a pivot, each cycle, despite our best efforts, the metrics werent good enough. In a customer problem pivot, we try to solve a different problem for the same customer segment. It was painful.

San Francisco 167

San Francisco Lean Continuous Deployment Agile 167

SoCal CTO

JUNE 9, 2010

They’re deep into Customer Development ,” he said. Klout Puts Metrics Into Social Media Management - Tim Berry's Blog - Planning Startups Stories , May 21, 2010 I really like klout.com for three good reasons: 1.) it’s about measuring online influence and I’m big on metrics as a key element of business planning; 2.)

Fractional CTO 248

Fractional CTO Startup Venture Capital Cofounder 248

Startup Lessons Learned

NOVEMBER 7, 2008

If you cant find any , maybe that means you havent figured out who your customer is yet. And if you dont know who your customer is, perhaps some customer development is in order? Labels: customer development , search engine marketing 13comments: Jim Lindstrom said. What is customer development?

Demand 167

Demand San Francisco Lean Continuous Deployment 167

Steve Blank

AUGUST 18, 2010

Here’s his story of when Customer Development failed. We were lucky to learn about Customer Development early on in the life of our startup. Along the way we were fortunate to meet Steve, develop strategic partnerships, and raise a series A round of investment. So how did Customer Development fail us?

Customer Development 231

Customer Development Developer Customer California 231

Steve Blank

MARCH 25, 2009

When we looked at the color graphics board market, our competitors had defined the market as one measured by technical metrics: screen resolution, number of bits of color, screen refresh rates, acceleration, etc. It didn’t take much imagination to realize that what we had to do was to tell our story around one key metric performance ?

Silicon Valley 161

Silicon Valley Marketing RSS California 161

Startup Lessons Learned

NOVEMBER 13, 2008

Because five whys kept turning up a few key metrics that were hard to set static thresholds for, we even had a dynamic prediction algorithm that would make forecasts based on past data, and fire alerts if the metric ever went out of its normal bounds. What is customer development?

Software Review 167

Software Review Technical Review San Francisco Continuous Deployment 167

Steve Blank

OCTOBER 11, 2016

We did three iterations of the product in less than 12 months, each one progressively going off of different consumer metrics that we found and then partner feedback. Filed under: Customer Development , SiriusXM Radio Show. Ultimately, it didn’t work and we decided we had enough time to maybe do one last iteration.

Columbus 249

Columbus Entrepreneur Cofounder Ohio 249

Startup Lessons Learned

APRIL 7, 2010

At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Instead, we try to accelerate with respect to validated learning about customers. Even if it shows improvement in some micro metric, does that invalidate the overall design? No one feature is to blame.

San Francisco 154

San Francisco Lean Metrics Design 154

Startup Lessons Learned

APRIL 9, 2009

Thats the essence of so many of the lean startup techniques Ive evangelized: customer development , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience. Creating a company-wide feedback loop that incorporates both customer development and agile development is a challenge.

San Francisco 132

San Francisco Continuous Deployment Lean Agile 132

View from Seed

OCTOBER 24, 2019

The reason is that b2b fundraising is largely driven by data and metrics, and pre-seed dollars usually don’t get you to many meaningful data points. Unlike in B2B, you don’t necessarily want to use a second-seed round to get to metrics that every investor will appreciate. Experienced founders: B2B. Experienced founders: Consumer.

Dilution 149

Dilution B2B Burn Rate Early Stage 149

Startup Lessons Learned

APRIL 14, 2009

Every board meeting, the metrics of success change. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule. Time-to-complete-a-sale is not a bad metric for validated learning at this stage.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Up and Running

DECEMBER 6, 2012

” Blank’s main innovation here is what he calls Customer Development, which is a methodology for learning and validating market needs through detailed customer communication and follow up. These metrics should be reviewed at least monthly in a regular planning meeting with key business partners and employees.

Lean 147

Lean Silicon Valley Forecast Technical Review 147

Startup Lessons Learned

SEPTEMBER 30, 2008

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Startup Lessons Learned - the Conference (April 23.

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

Startup Lessons Learned

OCTOBER 16, 2013

But we couldn''t have identified this without having clear metrics (that high bug count) to assess our development process. On Customer Development in a growing company, Wyatt offered the following advice: Wyatt: We''ve employed a number of systems in the organization that keep all of us close to the customer.

Lean 167

Lean Startup Software Engineering Agile 167