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Lessons Learned by Eric Ries Tuesday, March 24, 2009 The metrics and levers of engagement, presentation on Engagement Loops for Facebook Developer Garage SF Ill be presenting a talk at the Facebook Developer Garage SF Wednesday evening. You can learn more about the event here. Its hosted by Kontagent and sponsored by Intel.
His book Toyota Production System: Beyond Large-Scale Production is a fascinating read, even though its decidedly non-practical. Hes a new employee, and he was not properly trained in TDD So far, this isnt much different from the kind of analysis any competent operations team would conduct for a site outage.
Competing with such companies is pure pleasure – just harp on their mis-understandings of the market. Linearity leads to such advice as listening to the voice of the customer, which has driven enough companies into the ditch. Non-linearity is approaching. Non-linearity is the constant.
Every board meeting, the metrics of success change. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule. They are gaining valuable customer data. This approach is fundamentally non-scalable.
Its different from selling a product, because it is not part of our regular business practice, is not something that relates to our core competence, and tends not to happen in a repeatable and scalable way. Ill exclude those non- lean startups who basically exist for the purpose of raising bigger and bigger sums of money.
When it becomes possible to build products "live" with customers, the cycle time changes and design becomes a much more dynamic process. We still struggle to create Firm software that is defect-free, and it still requires customer insight (and maybe some customerdevelopment) to discover what will Delight.
As a follow up to our data driven traffic acquisition article , we’re going to be looking at the roles emotion & data play in “activating” customers and using Dave McClure’s Conversion Metrics as a guide to the larger conversation. Should I Lower My Prices To Compete? <–don’t 3 Step Approach To Emotional Design.
As a consequence, corporations used metrics like return on net assets (RONA), return on capital deployed, and internal rate of return (IRR) to measure efficiency. These metrics make it difficult for a company that wants to invest in long-term innovation. Filed under: Corporate Innovation , CustomerDevelopment.
I started my last company with 100% off-shore resources because I could never have completed CustomerDevelopment at a reasonable cost of money or regulatory burden had I employed US Citizens. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
As a follow up to our data driven traffic acquisition article , we’re going to be looking at the roles emotion & data play in “activating” customers and using Dave McClure’s Conversion Metrics as a guide to the larger conversation. Should I Lower My Prices To Compete? <–don’t 3 Step Approach To Emotional Design.
As a follow up to our data driven traffic acquisition article , we’re going to be looking at the roles emotion & data play in “activating” customers and using Dave McClure’s Conversion Metrics as a guide to the larger conversation. Should I Lower My Prices To Compete? <–don’t 3 Step Approach To Emotional Design.
After quitting my job and starting Sorced , I spent a few months validating my business concept by creating the product mockups and doing customerdevelopment. The Alchemist Series: CustomerDevelopment and Metrics. Tweet By Elizabeth Knopf (Co-Founder & CEO, Sorced). However, I needed to actually build it!
This is a customerdevelopment problem. By the end of this article, you should have a better understanding of how to develop new products or tweak your existing offerings by working with existing or prospective customers to incorporate their feedback to create viable solutions to their problems, and clearly communicate their value.
Unseen Metrics. The same company, didn’t have a system to accurately identify it’s own key metrics. Would you invest in a company that didn’t know it’s own metrics? Non-compete. I was once asked to sign a one year non-compete agreement as a sweat equity consultant. Me neither.
Tech IPO prices exploded and subsequent trading prices rose to dizzying heights as the stock prices became disconnected from the traditional metrics of revenue and profits. After the crash, venture capital was scarce to non-existent. Some have labeled this period as irrational exuberance. The Rise of the Lean Startup.
It’s Not a Conversion Problem, It’s a CustomerDevelopment Problem. This is a customerdevelopment problem. So What is CustomerDevelopment? The core idea behind customerdevelopment is that the assumptions you make about a target market are only guesses. Website Analysis.
Because then you’d miss out on: Whether it’s better experience to build a complete, tiny startup or to do more in-depth customerdevelopment for a meatier problem. So that means stuff like thinking about what a business model might be, it does mean customerdevelopment. So I have a question for you, Jason.
Many of the startups I talk to - and their boards - seem to equate ability to "hit the schedule" with competence and productivity. Even worse, and unlike their established counterparts, startups often experience a non-quantifiable cost of delay. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
For other products, customers are generally shopping for virtual goods in some kind of catalog. If you have a non-trivial amount of goods for people to buy, they are going to have to find ways to sort through them to find the ones they want. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Coupled with A/B testing, customerdevelopment, and thinking through business problems in a scientific, hypothesis-driven way, you end up with a powerful cocktail of techniques to build a modern startup in the most iterative way possible. This technical debt is the non-strategic result of doing a poor job. Please comment!
Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. Building Metrics / Usage Reports / KPI 3. Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. Why do I do it?
Steve Blank on Lean CustomerDevelopment. Customer service. Startup Metrics for Pirates â?? SaaS Metrics Tutorial â?? questions and answers for non-programmers. CustomerDevelopment. Read post Why Learning should be your top 2013 new year’s resolution  for a full list. Codeacademy.
Usually there are different segments that are loyal for different, even competing, reasons. I agree that listening and communicating is a key to success, but customerdevelopment can only do so much. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
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