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Lessons Learned: The metrics and levers of engagement.

Startup Lessons Learned

Lessons Learned by Eric Ries Tuesday, March 24, 2009 The metrics and levers of engagement, presentation on Engagement Loops for Facebook Developer Garage SF Ill be presenting a talk at the Facebook Developer Garage SF Wednesday evening. You can learn more about the event here. Its hosted by Kontagent and sponsored by Intel.

Metrics 88
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Lessons Learned: Five Whys

Startup Lessons Learned

His book Toyota Production System: Beyond Large-Scale Production is a fascinating read, even though its decidedly non-practical. Hes a new employee, and he was not properly trained in TDD So far, this isnt much different from the kind of analysis any competent operations team would conduct for a site outage.

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Vertical Markets 1: Bad Advice – All Startups are the Same « Steve.

Steve Blank

Competing with such companies is pure pleasure – just harp on their mis-understandings of the market. Linearity leads to such advice as listening to the voice of the customer, which has driven enough companies into the ditch. Non-linearity is approaching. Non-linearity is the constant.

Vertical 159
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Lessons Learned: Validated learning about customers

Startup Lessons Learned

Every board meeting, the metrics of success change. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule. They are gaining valuable customer data. This approach is fundamentally non-scalable.

Customer 167
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Lessons Learned: A hierarchy of pitches

Startup Lessons Learned

Its different from selling a product, because it is not part of our regular business practice, is not something that relates to our core competence, and tends not to happen in a repeatable and scalable way. Ill exclude those non- lean startups who basically exist for the purpose of raising bigger and bigger sums of money.

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Revisiting the Software Design Manifesto (and what's changed since.

Startup Lessons Learned

When it becomes possible to build products "live" with customers, the cycle time changes and design becomes a much more dynamic process. We still struggle to create Firm software that is defect-free, and it still requires customer insight (and maybe some customer development) to discover what will Delight.

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3 Steps To “Activate” Visitors and Convert Them To Subscribers, Leads & Customers

ConversionXL

As a follow up to our data driven traffic acquisition article , we’re going to be looking at the roles emotion & data play in “activating” customers and using Dave McClure’s Conversion Metrics as a guide to the larger conversation. Should I Lower My Prices To Compete? <–don’t 3 Step Approach To Emotional Design.

Greece 107