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CustomerDevelopment is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” The reaction from our software guys was a little less kind. “Are All I had done was proudly go out and get customer input. And it’s certainly not CustomerDevelopment.
Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customerdevelopment? For software, we have many - you can enjoy a nice long list on Wikipedia. But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." This is a common mistake.
Lessons Learned by Eric Ries Sunday, September 7, 2008 CustomerDevelopment Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Can this methodology be used for startups that are not exclusively about software?
I believe it is the best introduction to CustomerDevelopment you can buy. As all of you know, Steve Blank is the progenitor of CustomerDevelopment and author of The Four Steps to the Epiphany. Four Steps primarily centers its stories and case studies on B2B hardware and software startups.
Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customerdevelopment Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.
Long before there was the Lean Startup, Business Model Canvas or CustomerDevelopment there was a guy in Santa Barbara California who had already figured it out. I want to tell you a story about how a team pivoted and succeeded by synchronizing product and customerdevelopment. Filed under: CustomerDevelopment.
Today it’s dominated by capital efficient software, web and mobile startups whereas 10 years ago it was dominated by semiconductor and hardware startups that consumed huge amounts of capital before their first dollar in revenue. Filed under: CustomerDevelopment , Lean LaunchPad , Science and Industrial Policy , Venture Capital.
But by taking advantage of open source, agile software, and iterative development, lean startups can operate with much less waste. I am heavily indebted to earlier theorists, and highly recommend the books Lean Thinking and Lean SoftwareDevelopment. Labels: customerdevelopment , lean startup 8comments: Amy said.
Software Engineer Steven VanRoekel CIO Dan Greenberg Co-Founder & CEO CHECK OUT THE AGENDA. > Nicole Lazzaro President Udi Nir CTO NEW! Seth Sternberg Co-Founder & CEO Scott Chacon CIO Kevin Hale Senior Product Manager NEW! Juan Diego Calle CEO Dharmesh Shah Co-founder & CTO Ross Snyder Sr.
We work in prototypically four-week iterations, with quality engineers and softwaredevelopers working in close collaboration. This finally bit us after a four month stint of development blew through its testing schedule by a factor of four: two scheduled weeks turned into two months before the product reached stability.
Jocelyn Goldfein was most recently Engineering Director at Facebook and will talk about how different types of software allow for different types of experimentation. Blair Beverly from Google ’s AdSense group will describe a stealthy method for convincing colleagues to get on board with Lean Startup.
Lessons Learned by Eric Ries Saturday, August 8, 2009 Revisiting the Software Design Manifesto (and whats changed since then) My recent article on technical debt and its positive uses generated a fair bit of controversy. The same might be said of good software. Here we have the beginnings of a theory of design for software.
Filed under: CustomerDevelopment , Venture Capital | Tagged: Entrepreneurs « CustomerDevelopment Manifesto: Market Type (part 4) CustomerDevelopment Manifesto: The Path of Warriors and Winners (part 5) » 16 Responses Jon Ziskind , on September 14, 2009 at 9:19 am Said: Steve – Great post and really great advice.
In a lot of cases, this requires a lot of energy invested in talking to customers or metrics and analytics. Critical also, as the lean company/start-up can not be lean by just using lean principles in IT and not in Product Development/Management - a common misinterpretation of the Toyota Production System.
Since the term “cloud computing” was coined in 1996—at least as we have come to understand its meaning—the software as a service industry has exploded. If you use software like LivePlan, you can create this initial “lean plan” in under an hour and then spend your time where it really matters—on validating your idea. Wireframes.
Lessons Learned by Eric Ries Wednesday, February 11, 2009 The free software hiring advantage This is one of those startup tips Im a little reluctant to share, because its been such a powerful source of competitive advantage in the companies Ive worked with. Especially for a startup, not taking maximum advantage of free software is crazy.
Lessons Learned by Eric Ries Friday, February 20, 2009 Work in small batches Software should be designed, written, and deployed in small batches. The batch size is the unit at which work-products move between stages in a development process. For software, the easiest batch to see is code. This is easiest to see in deployment.
Although Catalyst folded with the dot-com crash, Ries continued his entrepreneurial career as a Senior Software Engineer at There.com, leading efforts in agile softwaredevelopment and user-generated content. I know many people who think that software works like magic, but to me it actually was magic.
Of all the tactics I have advocated as part of the lean startup , none has provoked as many extreme reactions as continuous deployment , a process that allows companies to release software in minutes instead of days, weeks, or months. Another is used by marketing to refer to what customers see.
Because five whys kept turning up a few key metrics that were hard to set static thresholds for, we even had a dynamic prediction algorithm that would make forecasts based on past data, and fire alerts if the metric ever went out of its normal bounds. Best of luck, Your Software." (OK, OK, thats not exactly what it said.
It became harder and harder to separate how the software is built from how the software is structured. If not, whos going to insist we switch to free and open source software? The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? But along the way, something strange happened.
I am convinced one of Joel Spolskys lasting contributions to the field of managing software teams will turn out to be the Joel Test , a checklist of 12 essential practices that you could use to rate the effectiveness of a software product development team. Please leave feedback!) They just dont happen.
Kent is a significant figure in the field of softwaredevelopment. Kent is a significant figure in the field of softwaredevelopment. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Our mystery keynote is now revealed and I couldnt be more excited.
Here’s his story of when CustomerDevelopment failed. We were lucky to learn about CustomerDevelopment early on in the life of our startup. Along the way we were fortunate to meet Steve, develop strategic partnerships, and raise a series A round of investment. So how did CustomerDevelopment fail us?
Every board meeting, the metrics of success change. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule. Time-to-complete-a-sale is not a bad metric for validated learning at this stage.
We wanted an agile approach that would allow us to build our software architecture as we needed it, without downtime, but also without large amounts of up-front cost. After all, the worst kind of waste in softwaredevelopment is code to support a use case that never materializes. Seth Godin: How often should you publish?
The guidelines I had originally proposed to my students worked for enterprise software or Web 2.0 Reply conversationalistOU812 , on November 9, 2009 at 10:31 am Said: Dmitriy is right – we should ban the use of industry buzzwords like “verticals&# , “metrics&# and “horizontals&# altogether.
This builds on a lot of great thinking that has come before, like the agile movements insistence that only the creation of working code counts as progress for a softwaredevelopment team. I used to think that investments in metrics were a form of waste. that justify decisions already made.
It is becoming easier and cheaper for companies to bring products to market, leveraging free and open source software , cloud computing, open social data (Facebook, OpenSocial ), and open distribution (AdWords, SEO). Agile softwaredevelopment. Agile allows companies to build higher quality software faster.
Here at Palo Alto Software in 2007 and 2008, we embraced these planning concepts and moved towards a more agile planning process. ” Blank’s main innovation here is what he calls CustomerDevelopment, which is a methodology for learning and validating market needs through detailed customer communication and follow up.
In fact, this crisis was at the heart of Steve Blank ’s original impetus to developcustomerdevelopment as an alternative set of milestones to use for startups.) For example, in my work with MBA’s who want to go into software entrepreneurship, I often encourage them to learn how to program.
Thats the essence of so many of the lean startup techniques Ive evangelized: customerdevelopment , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience. Creating a company-wide feedback loop that incorporates both customerdevelopment and agile development is a challenge.
So the product manager winds up actually having to use the software, by hand, updating the spec and helping create a new test plan. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? The fourth spec exists only in these emails, which are changing the design in an ad-hoc fashion.
This case presents a further complication: desktop software. Without being able transparently modify the software in situ, is it still possible to deploy on a continuous basis? Continuous Deployment is a process by which software is released several times throughout the day – in minutes versus days, weeks, or months.
Its inspired by the classic OODA Loop and is really just a simplified version of that concept, applied specifically to creating a software product development team. Were a software company, so what we do everyday is turn ideas into code. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
When I first encountered customerdevelopment , it was considered pure lunacy by mainstream entrepreneurs and VCs. Kent Beck is deservedly famous for his many contributions in the software industry. When I first encountered customerdevelopment , it was considered pure lunacy by mainstream entrepreneurs and VCs.
Maybe operations has changed the OS configuration in production in a way that is incompatible with some developers change. In many traditional software organizations, branches can be extremely long-lived, and integrations can take weeks or months. I would like the users of my software to test and give their feedback to me.
For those whove heard it, it contains a length discourse on the subject of agile softwaredevelopment and extreme programming, including its weaknesses when applied to startups. I had a background in lean manufacturing (book knowledge, anyway) and lean softwaredevelopment (hands on) before encountering Lean Startups.
And do your customerdevelopment. Inspiring ideas: real-time biz metrics; safe continuous deployment; A/B split testing. More recently it's skewed to software & web. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Articulate, inspirational.
Steveys Blog Rants: Good Agile, Bad Agile : "Google is an exceptionally disciplined company, from a software-engineering perspective. But its helpful to take a detailed look inside the highly agile process used by Google to ship software. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
His most recent company, Filtrbox, participated in the inaugural Techstars class (Techstars Boulder 2007) and was a win for all parties involved; Filtrbox was acquired in 2010 by Jive Software (NASDAQ: JIVE). Early customerdevelopment talks are going great which keeps the team really excited.
For example, we used to be baffled at IMVU by the significant minority of people who would download the software but never chat with anyone. As a shoestring entrepreneur with a SaaS (well, not really, but sort of) offering that we present to very large companies (think 10K+), I love your common sense suggestions about metrics and testing.
Investors sitting through Incubator or Accelerator demo days have three metrics to judge fledgling startups – 1) great looking product demos, 2) compelling PowerPoint slides, and 3) a world-class team. And we can offer investors metrics to play Moneyball – with the Investment Readiness Level. We think we can do better. Here’s how.
Let's consider cases: Can you have a piece of software with good product design and bad technical design? In that case, the user experience and system performance might be good, but the cost of future development would be high. Can you have a piece of software with bad product design and good technical design?
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