Remove Customer Development Remove Mobile Remove Product Development Remove Wiki
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

He published our first wiki where the whole list of potential features were outlined. He made customer-to-customer dialog possible and visible. I was impressed with their desire to truly understand the customer. m-Via does financial remittances using mobile phones for people from the US to Mexico.

Customer 280
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Lessons Learned: Lo, my 5 subscribers, who are you?

Startup Lessons Learned

For companies in the early-adopter phase, you can play "the earlyvangelist game" whenever a customer turns out to be too mainstream for your product. Pick a similar product that they do use, and ask them "who was the first person you know who started using [social networking, mobile phones, plasma TV, instant messaging.]?

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How to get distribution advantage on the iPhone

Startup Lessons Learned

For a lot of brands, their iPhone products will run into the line-extension trap (see The 22 Immutable Laws of Marketing ). So there is an opportunity to build new brands with attributes like "the most amazing mobile apps" but I think building a company around that strategy means really thinking through how to do it.

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Lessons Learned: The App Store after the gold rush

Startup Lessons Learned

For example, if any of the mobile ad networks gets major traction, they may become a dominant way that people discover new apps. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lean Startup Wiki - including a complete list of local meetups and meetup organizers.

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Three decisions to make on virtual goods

Startup Lessons Learned

This is especially important for teenagers, because it allows them to participate in products without having to go through the complex negotiation with their parents that a subscription usually requires. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? April 23, 2010 in San Francisco.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers. Simple editing.

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Startup Resources

www.vccafe.com

VC Cafe covers early stage Israeli and European tech & mobile startups. A group of Seedcamp entrepreneurs started a startup tools wiki for that purpose, and we thought it would be well suited here. Steve Blank on Lean Customer Development. Twilio : Need to call/txt get a phone number from your web/mobile application?