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Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customerdevelopment? When we build products, we use a methodology. But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." a roadmap for how to get to Product/Market Fit."
Lessons Learned by Eric Ries Sunday, September 7, 2008 CustomerDevelopment Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customerdevelopment methodology.
Lessons Learned by Eric Ries Monday, March 16, 2009 Combining agile development with customerdevelopment Today I read an excellent blog post that I just had to share. In most agile development systems, there is a notion of the "product backlog" a prioritized list of what software is most valuable to be developed next.
First, a definition: the minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. MVP, despite the name, is not about creating minimal products. There is a distinction between product and offering.
So, if youre interested in helping avoid mistakes like that, here are the steps: Get a domain name. It doesnt have to be the worlds catchiest name, just pick something reasonably descriptive. If youre concerned about sullying your eventual brand name, dont use your "really good" name, pick a code name.
I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customerdevelopment process. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. Return the name of the hypothesis chosen or assigned.
These companies would take our computers and put their name on them and resell them to their customers. Business customers were starting to ask for “office automation solutions” – word processing, spreadsheets, graphing software on a desktop. Hiring a VP of Sales in customer discovery typically sets a startup back.
This post describes a solution – the CustomerDevelopment Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for productdevelopment activities inside the building and neatly integrates customer and agile development.
Talented productdevelopers. Customer content and engagement built rapid growth in the success of Intel ’s social media and Web-based marketing efforts, increasing “customer contacts” by a factor of tenfold and overall page views by 100x. So who are your potential high-value Rock Star customers? Not necessarily.
Their product definition fluctuates wildly – one month, it’s a dessert topping, the next it’s a floor wax. Their productdevelopment team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule.
Startups especially can benefit by using technical debt to experiment, invest in process, and increase their productdevelopment leverage. The biggest source of waste in new productdevelopment is building something that nobody wants. Leverage productdevelopment with open source and third parties.
As Im pontificating about agile, I see the name Kent Beck in my peripheral vision. Eric Names matter. By pulling in a web of associations, names help people quickly assess ideas. There is a dark side to naming. The naming question has been raised about the "lean" in Lean Startups. Eric Names matter.
by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. An example is “Mr.
Its had tremendous impact in many areas: continuous deployment , just-in-time scalability , and even search engine marketing , to name a few. I owe it originally to lean manufacturing books like Lean Thinking and Toyota Production System. The batch size is the unit at which work-products move between stages in a development process.
We would pretty much bid on any phrase that was "[name of competitive product] chat" and variations like that. And then we would use that simple analytics system I mentioned to monitor the conversion rates of customers from each campaign. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
I lived through the time when working in my first job in Ann Arbor Michigan we had to get out a map to find out that San Jose was not only in Puerto Rico but there was a city with that same name in California. The second thing that’s changed is that we’re now Compressing the ProductDevelopment Cycle.
There are often counter-intuitive changes in customer behavior that depend on little details. In fact, the curse of productdevelopment is that sometimes small things make a huge difference and sometimes huge things make no difference. When we’re optimizing, productdevelopment teams encounter similar situations.
In 2007, BusinessWeek named Ries one of the Best Young Entrepreneurs of Tech and in 2009 he was honored with a TechFellow award in the category of Engineering Leadership. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R.
It’s easy to overestimate the impact of this kind of traffic because it just feels good to have your name and company featured. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Thoughts on scientific productdevelopment Lo, my 5 subscribers, who are you?
Pay attention to whether people are comfortable “namingnames&# in the meeting. Labels: five whys root cause analysis , productdevelopment 15comments: Anonymoussaid. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? There’s no easy fix to this problem.
Here’s an example invitation email for existing customers: Hi [NAME], You’ve been a loyal customer of [COMPANY] for over two years now! We’re in the process of improving our product and are interested in how you use it and what you think we could do better. It could help us shape the future of [COMPANY/PRODUCTNAME].
Lessons Learned by Eric Ries Wednesday, September 10, 2008 Smarticus — 10 things you could be doing to your code right now Smarticus — 10 things you could be doing to your code right now A great checklist of techniques and tools for making your development more agile, written from a Rail perspective.
Accept that many successful companies are going to want to be backed by big-name firms in other cities. And do your customerdevelopment. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Instead, focus on getting them ready for that stage.
Imagine you want to store data about customers, each of whom has "last name" field in your database. The problem should be familiar to anyone who plays Scrabble: not all letter are equally likely to be used as the first letter of someones name. Give each entity a name. For example, lets say you have data about customers.
Fueled by data driven research that map out the who behind the buying decisions of your products or services, customer personas can help inform everything from more effective copy to productdevelopment. Giving your personas names and faces are less important than ensuring they are based on real people, not stereotypes.
Each of these four currencies represents a way for a customer to “pay&# for services from a company. A great product enables customers, developers, partners, and even competitors to exchange their unique currencies in combinations that lead to financial success for the company that organizes them.
Many of these companies are started by entrepreneurs, and are now household names: Google, Yahoo, eBay and Intel. Many of these companies are started by entrepreneurs, and are now household names: Google, Yahoo, eBay and Intel. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Even with only a few months of development, third parties have crammed every single category in the store full of apps. All I see is a name, an icon, a price, the developersname, and a review star-rating. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Recently, he was bitten by the lean startup bug and has started writing about his experiences attempting to apply lean startup and customerdevelopment principles. Ive previously named his post Achieving Flow in a Lean Startup as one of my favorite blog posts of 2009. Things started to slip. Things started to slip.
Now, whenever I screen resumes, I ask the recruiter to black out any demographic information from the resume itself: name, age, gender, country of origin. Now, whenever I screen resumes, I ask the recruiter to black out any demographic information from the resume itself: name, age, gender, country of origin. “Who is this guy?&#
I want to thank Techstars for putting this event together and giving me a chance to experience the scene, even if it lacks a name. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Traveling to new startup hubs is one of my favorite things about being able to do this full-time.
Much of what I have found effective is counter-intuitive, because it requires investing more effort in each hire - all in the name of efficiency. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R.
Another great way to test your idea is to create a minimum viable product, or MVP. This is the simplest version of your product minus the frills and frosting. It’s a particularly popular strategy in the world of productdevelopment and is used to quickly and quantitatively test a product or a product feature.
We're starting our new business, fanminder.com, to help small merchants instantly communicate with their customers, and I'm increasingly hearing your name and reading your keen insights. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
Simply put, we upload all the tasks and assign a name to each task. The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? Thoughts on scientific productdevelopment Lo, my 5 subscribers, who are you? 1 comments: Josh Moore said. While simple, it is easy to manage.
Nick Kim , Crosscut’s Head of Platform, in his presentation at the 4th Annual VC Platform Summit, shared their Platform development methodology, which he viewed as an exercise in productdevelopment. For example, recruiting writ large is useful at all stages of development. CustomerDevelopment. Advantages.
The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. ► May (3) Thank you Philosophy Helps Start-Ups Move Faster (WSJ on the.
After 20 years of working in startups, I decided to take a step back and look at the productdevelopment model I had been following and see why it usually failed to provide useful guidance in activities outside the building – sales, marketing and business development. So what’s wrong the productdevelopment model?
In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customerdevelopment would be useful. In contrast to simply executing your business plan, the CustomerDevelopment process is built on low-cost and continuous learning and iterating.
Lessons Learned by Eric Ries Monday, July 13, 2009 The Principles of ProductDevelopment Flow If youve ever wondered why agile or lean development techniques work, The Principles of ProductDevelopment Flow: Second Generation Lean ProductDevelopment by Donald G. Reinertsen is the book for you.
by Dan Adams , author of “ New Product Blueprinting: The Handbook for B2B Organic Growth “ As a B2B supplier, you can approach new productdevelopment one of two ways. You can ask your customers what they want. Or, you can find out what they need. Image Credit: Crown Audio ].
This is especially useful in situations, like most B2B businesses, where the total number of customers is likely to be small. This case study illustrates one company’s attempt to do customerdevelopment by testing their vision with customers before writing a single line of code. Oh, this is just a Photoshop file?
If youre a startup investor, and you support the goals of the Startup Visa proposal, wed like you lend your name to our efforts. If youre a startup investor, and you support the goals of the Startup Visa proposal, wed like you lend your name to our efforts. You can read about the latest iteration of the proposal at StartupVisa.com.
Or take a recent TechCrunch article about a startup I wont name: “X billion messages sent since June 2009.&# Or take a recent TechCrunch article about a startup I wont name: “X billion messages sent since June 2009.&# The Entrepreneur’s Guide to CustomerDevelopment ► June (3) What is a startup?
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