Customer Development Operations SBIR Technical Review 
Steve Blank
JUNE 8, 2021
This class is built on conducting in-person of interviews with customers/ beneficiaries and stakeholders, but due to the pandemic, teams now had to do all their customer discovery via a computer screen. How would customer interviews work via video? Team Neurosmart – Optimizing Performance of Special Operators.
Steve Blank
JUNE 12, 2020
This was followed by an 8-minute slide presentation describing their customer discovery journey over the 10-weeks. All the teams used the Mission Model Canvas , (videos here ) Customer Development and Agile Engineering to build Minimal Viable Products, but all of their journeys were unique. Student Feedback. He runs H4X Labs.
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