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We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customerdevelopment, etc. It is the key to “customerdevelopment” that Steve Blank talks about. I’m going to save that for a future blog post.
But my favorite was when the publicrelations manager said, “we’re here to write press releases and answer the phone in case the press calls.” We will accomplish this through demand-creation activities (advertising, PR, tradeshows, seminars, web sites, etc.), The same was true for PR. I couldn’t care less about those.
I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole CustomerDevelopment processes / Lean Startup movements also popularized by people like Eric Ries. We then set out to build these features as quickly as we could. Back then it seemed foreign.
Since this was the marketing department, I was going to be planning to spend some advertising and publicrelations dollars. Yet our customers said they got their company and product information from only three publications: MacWorld, MacUser and MacWeek. What did they think the leaders most important attributes were?
The Ultimate List of CustomerDevelopment Questions – crowdspring.co/1nHT6tS. The Ultimate List of CustomerDevelopment Questions – crowdspring.co/1nHT6tS. The image above is a piece of cycling awareness street art created by Peter Drew , an artist based in Adelaide, Australia.
CustomerDevelopment 101) – crowdspring.co/1pNIOcD. Crowdsourcing Your Way To What Customers Really Want | Fast Company – crowdspring.co/1oNJIZp. CustomerDevelopment 101) – crowdspring.co/1pNIOcD. How to become a mentor – crowdspring.co/RVMhdc.
The only difference between us and the Internet bubble that would follow was that we did branding on the cheap by creating our image with publicrelations, whilethe dot-bomb era was to do it by spending enormous sums on advertising (those large venture rounds had to get spent somewhere.) Hindsight is wonderful.
They outlined their retail channel and PR strategy and told me about the type of consultants they wanted to hire. Hiring PR Agencies. We had an almost identical conversation when the subject turned to hiring a PublicRelations agency. Bettina said, “We want to drive customer demand into our channel.”
Bad CustomerDevelopment Questions and How to Avoid My Mistakes – [link]. Bad CustomerDevelopment Questions and How to Avoid My Mistakes – [link]. Understanding the Consequences of the Business Decisions You Fudge On – [link]. Good, in-depth look at the economics of food trucks – [link].
They outlined their retail channel and PR strategy and told me about the type of consultants they wanted to hire. Hiring PR Agencies. We had an almost identical conversation when the subject turned to hiring a PublicRelations agency. Bettina said, “We want to drive customer demand into our channel.”
PublicRelations – This includes activities aimed at receiving coverage in traditional media outlets. So, if referral generation is your greatest lead channel then you should consider tactics in other channels like content, speaking or publicrelations as ways to enhance your referral generation channel.
Founders ask me all the time whether they should hire a PR agency. ” Influencing the messengers is what great publicrelations firms know how to do. information chain”), but once you’ve done a first pass of the audience > message > media > messenger, a competent PR firm can add tremendous value.
For example I’ve seen folks track branded organic searches (where the person came to the site by searching on your company or product name) against a “pr&# lead source. There are also other thing to think about. It all depends on what programs you are running and how you want to measure the overlap. April Amrita Reply 13.
This post describes how the traditional product development model distorts startup sales, marketing and business development. This post describes how the traditional product development model distorts startup sales, marketing and business development. Freemium models have their own scorekeeping.)
Using mTurk to interview 100 customers (in 4 hours) | CustomerDevelopment Labs - [link]. Using mTurk to interview 100 customers (in 4 hours) | CustomerDevelopment Labs - [link]. Using mTurk to interview 100 customers (in 4 hours) | CustomerDevelopment Labs - [link].
This series of posts is a brief explanation of how we’ve evolved from Product Development to CustomerDevelopment to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.
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