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The Customer Development Manifesto: The Startup Death Spiral (part.

Steve Blank

This post describes how following the traditional product development can lead to a “startup death spiral.&# In the next posts that follow, I’ll describe how this model’s failures led to the Customer Development Model – offering a new way to approach startup sales and marketing activities.

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Retirement and Redemption « Steve Blank

Steve Blank

Eighty some pages later I realized that a) I had some great war stories as a good marketeer and failed CEO, b) I’d have to pay my wife and kids to read them, c) the three of them were probably the entire total available market, and d) when I looked at what I had done and what other entrepreneurs had done at their startups, that there was a pattern.

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The Product Development Model « Steve Blank

Steve Blank

That’s in stark contrast to the traditional Product Development Model where it’s expected a customer is already there and waiting and it’s simply a matter of [.] familiar with Customer Development you should be. It’s very different than the traditional product development model.

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Philadelphia University Commencement Speech – May 15th 2011

Steve Blank

My third story is about Failure and Redemption. Now…a decade later… that course called Customer Development … is the basis of an entirely new way to start companies. The world is run by those who show up…not those who wait to be asked. I had just turned 20 years old. Years later this area would become known as Silicon Valley.

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Ardent War Story 6: Listen more, talk less

Steve Blank

Getting Out of the Building Wasn’t Entertainment – Discovery and Validation Now that I was the master of the “facts” about customer needs in these specialized vertical markets , and with my team of vertical marketers , I thought I had achieved absolution and redemption. But there was one fatal flaw.