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Raising Money Using Customer Development

Steve Blank

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Product Development – Getting Funded as The Goal In a traditional product development model, entrepreneurs come up with an idea or concept, write a business plan and try to get funding to bring that idea to fruition.

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Customer Development in Japan: a History Lesson

Steve Blank

I asked Tsutsumi-san to write a guest post for my blog to describe his experience with Customer Development in Japan. After helping build the first Ethernet switch startup, I was attracted by Asynchronous Transfer Mode 25Mbit/sec technology, (ATM25) which was 2.5x But customers didn’t agree. ————-.

Japan 305
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The Customer Development Manifesto: The Startup Death Spiral (part.

Steve Blank

This post describes how following the traditional product development can lead to a “startup death spiral.&# In the next posts that follow, I’ll describe how this model’s failures led to the Customer Development Model – offering a new way to approach startup sales and marketing activities.

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When Hell Froze Over – in the Harvard Business Review

Steve Blank

In my 21 years as an entrepreneur, I would come up for air once a month to religiously read the Harvard Business Review. It was not only my secret weapon in thinking about new startup strategies, it also gave me a view of the management issues my customers were dealing with. ” Groucho Marx.

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Document Your MVP for a Developer

SoCal CTO

He is not a technical person, but is somewhat web savvy. He wanted to get input from me on what he's doing, and he wants to begin to ask developers what it would take to build his product. what format would you and the developer want that in? Conversations with a technical advisors or possible developers should be iterative.

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Embrace technical debt

Startup Lessons Learned

Lessons Learned by Eric Ries Wednesday, July 29, 2009 Embrace technical debt Financial debt plays an important and positive role in our economy under normal conditions. Technical debt works the same way, and has the same perils. I won’t pretend that there aren’t teams that take on technical debt for bad reasons.

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Tech Support *is* sales

A Smart Bear: Startups and Marketing for Geeks

You probably think of "tech support" as the bottom of the food chain. After all: Tech support deals with insane customers. Tech support answers the phone; a job even salesmen don't want. Tech support keeps angry customers at bay while having no power to effect change. Tech support is sales.