Steve Blank

SEPTEMBER 5, 2013

We think teaching teams a formal methodology around the Lean Framework (Business Model design, Customer Development and Agile Engineering) is a natural evolution of how successful incubators/accelerators will build startups. From the first 10 interviews, we learned that video is a big problem for researchers who use that medium.

Lean 322

Lean Customer Development Sales Cycle Business Model 322

Steve Blank

JULY 7, 2009

The relevant part starts about 4:30 into the video (wait for it to download.) luck… and as one of Steve Blank’s posts today mentioned, you can’t test hypotheses from within your building. luck… and as one of Steve Blank’s posts today mentioned, you can’t test hypotheses from within your building.

Customer Development 129

Customer Development Developer Silicon Valley Customer 129

Steve Blank

MARCH 12, 2014

Therefore we needed them to think and learn about two parts of a startup; 1) ideation - how to create new ideas and 2) customer development – how do they test the validity of their idea (is it the right product, customer, channel, pricing, etc.). Hawken students practicing Customer Discovery in a mall.

Lean 335

Lean Customer Development Startup Silicon Valley 335

Steve Blank

SEPTEMBER 22, 2011

As part of our Lean LaunchPad classes at Stanford, Berkeley, Columbia and for the National Science Foundation, students build a startup in 8 weeks using Business Model Design + Customer Development. Set up the Lean LaunchLab or a WordPress blog to document your Customer Development progress. Size the market opportunity.

Lean 334

Lean Web Coder Business Model 334

Steve Blank

OCTOBER 30, 2012

The class teaches founders how to dramatically reduce their failure rate through the combination of business model design, customer development and agile development using the Startup Owners Manual. More importantly, it makes no demands of you to stand and deliver your weekly customer development progress in front of your peers.

Startup 335

Startup Lean Incubator Business Model 335

Steve Blank

JANUARY 2, 2014

Over the course of the class Mira Medicine team spoke to over 80 customers, partners and payers. Here’s their 2 minute video summary. If you can’t see the video above, click here. Watch their Lessons Learned video below and find out how they pivoted and what happened. If you can’t see the video above click here.

Lean 250

Lean Algorithm Customer Development IP 250

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

Lean 263

Lean Silicon Valley Startup RSS 263

Steve Blank

DECEMBER 9, 2013

I pointed out that the “data” you gather in 10 weeks (talking to 100+ customers, partners, payers, etc.,) see 0:30 in the video below). See 1:03 in the video below). But in my next to last company, I got into the video game business. My customers were 14-year old boys. see 1:30 in the video) I hated them.

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Cofounder Technical Cofounder Liquidity Event Lean 330

Steve Blank

JUNE 8, 2021

This class is built on conducting in-person of interviews with customers/ beneficiaries and stakeholders, but due to the pandemic, teams now had to do all their customer discovery via a computer screen. How would customer interviews work via video? If you can’t see the Fleetwise 2-minute video, click here.

Lean 417

Lean Security Asia SBIR 417

ConversionXL

MARCH 28, 2014

You’ve likely already heard that explainer videos can boost conversions anywhere between ten and ten bazillion percent. With over 100 years of movie & video history embedded in our collective subconscious, your customer’s expectations are really high. What Is An Explainer Video? A Tutorial. image source.

Video 122

Video Software Review Cofounder Metrics 122

Steve Blank

APRIL 10, 2009

Customer Development ) to help you quickly recognize and reverse any incorrect decisions. Customer Development) to help you quickly recognize and reverse any incorrect decisions.&# My advice was to start a policy of making reversible decisions before anyone left his office or before a meeting ended. Blog at WordPress.com.

Silicon Valley 309

Silicon Valley RSS Startup Agile 309

Both Sides of the Table

JUNE 8, 2010

We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customer development, etc. It is the key to “customer development” that Steve Blank talks about. I’m going to save that for a future blog post.

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PR Technical Review Portfolio Customer Development 279

Steve Blank

NOVEMBER 4, 2013

You can get a feel for how different by looking at the first two weeks of lectures – covering value proposition and customer segment – from each of the therapeutics, diagnostics, devices and digital health cohorts. We’ll be posting these “compare and contrast” videos for every week of the class.

Lean 266

Lean Customer Business Model Customer Development 266

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. The first class was an introduction to the concepts of business model design and customer development. The Adventure Begins.

Lean 307

Lean Business Model Customer Development Guinea 307

Steve Blank

DECEMBER 7, 2009

Customer Development We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked. See part one for the first time it happened. This time it was serious. Good stuff too.

Silicon Valley 261

Silicon Valley Non-disclosure Agreement NDA Startup 261

Steve Blank

OCTOBER 19, 2009

Blog at WordPress.com. Theme: Digg 3 Column by WP Designer.

Engineer 224

Engineer Silicon Valley Part-Time VPE Advisory Board 224

SoCal CTO

JANUARY 5, 2011

My 1,000th Post on This Blog - Tim Berry's Blog - Planning Startups Stories , July 21, 2010 HTML5 video markup, compatibility and playback - Niall Kennedy's Weblog , February 8, 2010 Your Product Needs a Soul - ArcticStartup , February 12, 2010 Product Friday: Monetizing Content is a Product Problem - This is going to be BIG.

Silicon Valley 378

Silicon Valley Startup Term Sheet Venture Capital 378

Steve Blank

SEPTEMBER 14, 2009

Filed under: Customer Development , Venture Capital | Tagged: Entrepreneurs « Customer Development Manifesto: Market Type (part 4) Customer Development Manifesto: The Path of Warriors and Winners (part 5) » 16 Responses Jon Ziskind , on September 14, 2009 at 9:19 am Said: Steve – Great post and really great advice.

Silicon Valley 237

Silicon Valley IPO Technical Review Venture Capital 237

Steve Blank

JUNE 12, 2020

If you can’t see the four videos of General Mattis click here for the entire talk. How on earth would customer interviews work via video? Second, doing customer discovery via video actually increased the number of interviews the students were able to do each week. But we were in for two surprises.

Oakland 315

Oakland Asia Lean Video 315

Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Steve Blank

AUGUST 13, 2009

Customer Development/Lean Startups In hindsight startups and the venture capital community left out the most important first step any startup ought to be doing – hypothesis testing in front of customers- from day one. It’s what my textbook on Customer Development describes. I was an idiot. Berkeley and at Stanford.

Silicon Valley 208

Silicon Valley RSS Technical Review Lean 208

Steve Blank

APRIL 9, 2009

on April 10, 2009 at 6:58 am Said: Amazing blog. Blog at WordPress.com. Theme: Digg 3 Column by WP Designer.

Silicon Valley 271

Silicon Valley Technical Review RSS PR 271

Steve Blank

JUNE 11, 2009

However, you will be dealing with almost daily change, (new customer feedback/insights from a Customer Development process and technical roadblocks ,) as the company searches for a repeatable and scalable business model. This means you still need to have a resilient personality, and be agile. You’re not joining a big company.

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Cofounder Founder Silicon Valley Technical Cofounder 230

Startup Lessons Learned

AUGUST 3, 2009

Below youll find the video of my remarks as well as the full slides embedded below. First, a definition: the minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. It certainly took me many years to make sense of it.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Steve Blank

JULY 20, 2009

Lessons Learned No one will tell you to work fewer hours You need to be responsible for your own health and happiness Burnout sneaks up on you Burnout is self-induced. You created it and own it. Blog at WordPress.com. Theme: Digg 3 Column by WP Designer.

Silicon Valley 206

Silicon Valley Chad RSS San Francisco 206

Steve Blank

NOVEMBER 23, 2009

The Times Square Strategy discussion I had with Eric Ries , was still top of mind, so instead of my standard Customer Development lecture , I offered my thoughts on: the origin of Customer Development, where we are today, and where does Customer Development go, and how you can help get it there.

Customer Development 229

Customer Development Developer Silicon Valley Customer 229

Startup Lessons Learned

DECEMBER 1, 2014

He’ll be running a hands-on session on how to make a compelling business video. Here are just a few things you might look for: Reducing risk in young companies Bringing innovation to the enterprise Designing and running experiments Customer development strategies All conference passes are on sale right now, and you can compare them here.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

Steve Blank

MARCH 19, 2009

Blog at WordPress.com. Theme: Digg 3 Column by WP Designer.

Silicon Valley 213

Silicon Valley RSS Software Review Technical Review 213

Steve Blank

JUNE 25, 2009

The answer depends on your answer to two questions: which step in the Customer Development process are you on? Customer Development and Selling Strategy If you’ve just started your company you are in customer discovery. Hiring a VP of Sales in customer discovery typically sets a startup back.

Technology 145

Technology Silicon Valley Fractional VPE Part-Time VPE 145

Both Sides of the Table

MARCH 11, 2011

He wanted to build direct customer relationships to get product feedback but only 2% of customers would ever return their registration cards. So when he saw the browser it instantly dawned on him that this would be the greatest customer development tool ever. We had a nice discussion on this topic.

Product 350

Product Tuvalu Dilution Incubator 350

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 255

Customer Development Developer Customer Silicon Valley 255

Startup Lessons Learned

SEPTEMBER 15, 2008

I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. Check your assumptions, what went wrong? Expo SF (May.

San Francisco 166

San Francisco Lean Technical Review Continuous Deployment 166

Both Sides of the Table

NOVEMBER 1, 2009

I know that this all seems obvious now with the movements started by Steven Blank ( Four Steps of Epiphany ) with the whole Customer Development processes / Lean Startup movements also popularized by people like Eric Ries. They recorded many of their sessions on video. Back then it seemed foreign. But they went one step further.

Customer 280

Customer Technical Review Software Review Mexico 280

Steve Blank

FEBRUARY 23, 2009

I was between my 7th and 8th and final startup; licking my wounds from Rocket Science, the company I had cratered as my first and last attempt as a startup CEO. Yet when I talked to my venture capital friends, they said, “Well, that’s just how startups work. We’ve managed startups like this forever; there is no other way to manage them.”

Silicon Valley 133

Silicon Valley RSS Venture Capital Customer Development 133

Startup Lessons Learned

NOVEMBER 7, 2008

If you cant find any , maybe that means you havent figured out who your customer is yet. And if you dont know who your customer is, perhaps some customer development is in order? Labels: customer development , search engine marketing 13comments: Jim Lindstrom said. What is customer development?

Demand 167

Demand San Francisco Lean Continuous Deployment 167

The Next Web

DECEMBER 30, 2012

How to Build a Startup (EP245) by Steve Blank: You’ll learn the key steps of the Customer Development process. How to identify and engage the first customers for your product, and how to gather, evaluate and use their feedback to make your product, marketing and business model far stronger.

Artificial Inteligence 156

Artificial Inteligence Founder Private Equity Ruby 156

Startup Lessons Learned

MARCH 6, 2013

If you want to see what all the fuss was about, you can watch complete video of last year's track courtesy of my friends at Udemy.) Luckily, in a room full of entrepreneurs, plenty of new businesses popped up to bring people food and water. (If

Lean 165

Lean Cofounder Startup Software Engineering 165