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This class is built on conducting in-person of interviews with customers/ beneficiaries and stakeholders, but due to the pandemic, teams now had to do all their customer discovery via a computer screen. How would customer interviews work via video? See here for an extended discussion of remote customer discovery.).
Second, this class – which is built on the idea of interviewing customers/beneficiaries and stakeholders in person – now had to do all their customer discovery via a computer screen. How on earth would customer interviews work via video? Hacking for Conservation and Development at Duke followed.
Teams use the Lean Startup toolkit: the Business Model Canvas + CustomerDevelopment process + Agile Engineering. These three tools allow startups to focus on the parts of an early stage venture that matter the most: the product, product/market fit, customer acquisition, revenue and cost model, channels and partners.
The eight teams spoke to over 820 beneficiaries, stakeholders, requirements writers, program managers, warfighters, legal, security, customers, etc. Followed by an 8-minute slide presentation follow their customer discovery journey over the 10-weeks. Hacking for Conservation and Development at Duke followed.
One class of clear business opportunity, which wouldn’t exist in an ideal world, is created by the service that seemingly makes it as difficult as possible for potential paying customers to make it take their money. When it comes to inefficient outcomes and customer dissatisfaction, it’s hard to beat the U.S. Hallelujah!
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