Steve Blank

DECEMBER 21, 2013

15:22 NASA and Technology Readiness Level (TRL). Startup Tools here Filed under: Customer Development , Lean LaunchPad , Teaching , Venture Capital. Customer Development Lean LaunchPad Teaching Venture Capital' 3:36 The 3 Components of the Lean Startup. 11:31 Instrumenting Startups: Via Launchpad Central Software.

Video 288

Video Oakland Lean Venture Capital 288

Steve Blank

APRIL 16, 2013

It was not only my secret weapon in thinking about new startup strategies, it also gave me a view of the management issues my customers were dealing with. To fill this gap I wrote The Four Steps to the Epiphany , a book about the Customer Development process and how it changes the way startups are built.

Technical Review 331

Technical Review Lean Venture Capital Customer Development 331

Steve Blank

APRIL 11, 2013

The previous post described how China built its science and technology infrastructure. This post is about the how the Chinese government engineered technology clusters. Torch has four major parts: Innovation Clusters , Technology Business Incubators (TBIs), Seed Funding (Innofund) and Venture Guiding Fund. Innovation Clusters.

Programming 287

Programming Technical Review SBIR China 287

Steve Blank

JANUARY 22, 2014

Dino Vendetti a VC at Bay Partners, moved up to Bend, Oregon on a mission to engineer Bend into a regional technology cluster. Over the years Dino and I brainstormed about how Lean entrepreneurship would affect regional development. While the technology gap is closing, what’s still missing in local regions is early stage capital.

Early Stage 295

Early Stage Silicon Valley Oregon Technical Review 295

Feld Thoughts

OCTOBER 30, 2013

At dinner last week, my long time friend Dave Jilk (we just celebrated our 30th friendship anniversary) tossed a hypothesis at me that as people age, they resist adopting new technologies. People working in information technology tend to take a producer perspective. The essay follows. I think he totally nails it. What do you think?

Technology 168

Technology Coder Social Media Semantic 168

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. And most startup code and features end up on the floor as customers never really wanted them.

Lean 263

Lean Silicon Valley Startup RSS 263

YoungUpstarts

SEPTEMBER 4, 2014

In today’s hypercompetitive, customer-driven business world, you need to look at new ways to make your business stand out. By exploring customer service initiatives, new sales channels, and private label financing, to name a few, you can attract and keep new customers. Improve the Customer Experience.

Customer 168

Customer PPC Software Review Finance 168

Steve Blank

FEBRUARY 11, 2010

The Customer Development process is the way startups quickly iterate and test each element of their business model , reducing customer and market risk. The first step of Customer Development is called Customer Discovery. outside the building and test them in front of customers. How can I help?”

Burn Rate 252

Burn Rate Silicon Valley Marketing Boston 252

Steve Blank

APRIL 4, 2011

This week they were testing who the customer, user, payer for the product will be (and discovering if they have a multi-sided business model , one with both buyers and sellers.) The news from customers was not good. talk to more customers? Which value added services do public clouds want to attract customers for?

Customer 241

Customer Business Model Nebraska Cloud 241

Steve Blank

JUNE 19, 2014

Over the last two and a half years the National Science Foundation I-Corps has taught over 300 teams of scientists how to commercialize their technology and how to fail less, increasing their odds for commercial success. gather data essential to customer partnerships/collaboration/purchases before doing the science.

Lean 277

Lean SBIR Intellectual Property Customer Development 277

Steve Blank

SEPTEMBER 17, 2013

In 2007, I graduated United States Air Force Academy as a computer engineer and entered the Air Force’s acquisition corps , excited and confident about my ability to bring technology to bear for our airmen. The way our process worked, customers were just a stakeholder that provided input – not drivers of the process.

Lean 271

Lean Technical Review Acquisition Software Review 271

SoCal CTO

JANUARY 5, 2011

Some really great stuff in 2010 that aims to help startups around product, technology, business models, etc. First Principles. Steve Blank , January 25, 2010 10 Tips for Adding Game Mechanics to a Non-Gaming Service - ReadWriteStart , September 21, 2010 Startups & VCs: Learn How to Design, Market, & Eat Your Own. -

Silicon Valley 378

Silicon Valley Startup Term Sheet Venture Capital 378

Steve Blank

SEPTEMBER 14, 2009

Posted on September 14, 2009 by steveblank Over the last 30 years Wall Street’s appetite for technology stocks have changed radically – swinging between unbridled enthusiasm to believing they’re all toxic. In this time, building a successful business meant building a company that had paying customers quarter after quarter.

Silicon Valley 237

Silicon Valley IPO Technical Review Venture Capital 237

Steve Blank

OCTOBER 19, 2009

While the last post was titled “ You Know You’re Getting Close to Your Customers When They Offer You a Job “, this post should probably be titled, “You Know You’re Getting Close to Your Customers When You Offer Them a Job.&# They knew the technology trendsetters in their fields and got us in front of them.

Engineer 224

Engineer Silicon Valley Part-Time VPE Advisory Board 224

Steve Blank

JUNE 3, 2010

Over time, innovations outside the company (demographic, cultural, new technologies, etc.) The company loses customers, then revenues and profits decline and it eventually gets acquired or goes out of business. valued by their existing customers – fairly well. outpace an existing company’s business model. Lessons Learned.

Search 251

Search Agile Customer Development Technical Review 251

YoungUpstarts

OCTOBER 10, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. Talented product developers. No one can truly understand your customers or genuinely share their interests unless she is a customer herself. Your most powerful growth engine is your existing customer.

Customer 154

Customer Fractional CTO Canada Technical Review 154

Steve Blank

APRIL 10, 2009

Since every situation is unique, there is no perfect solution to any engineering, customer or competitor problem, and you shouldn’t agonize over trying to find one. An example of a reversible decision could be adding a product feature, a new algorithm in the code, targeting a specific set of customers, etc.

Silicon Valley 309

Silicon Valley RSS Startup Agile 309

Steve Blank

DECEMBER 7, 2009

Customer Development We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked. He continued: “I’d like to convince my boss so our company can be your first customer.”

Silicon Valley 261

Silicon Valley Non-disclosure Agreement NDA Startup 261

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. Even if they did, what if the assumption – that we had developed a better approach to teaching entrepreneurship – was simply mistaken?

Lean 307

Lean Business Model Customer Development Guinea 307

Steve Blank

OCTOBER 10, 2011

I was invited to Finland as part of Stanford’s Engineering Technology Venture Program partnership with Aalto University. The young entrepreneurs I met are bringing impressive energy and intelligence to their goal of building one of Europe’s leading technology hubs in Helsinki.

Finland 332

Finland Naming Russia Government 332

Steve Blank

OCTOBER 7, 2011

—— I was invited to Finland as part of Stanford’s Engineering Technology Venture Program partnership with Aalto University. Filed under: Business Model versus Business Plan , Customer Development , Teaching , Technology , Venture Capital. This is the first of two posts about Finland and entrepreneurship.

Finland 329

Finland Venture Capital Government Russia 329

Steve Blank

DECEMBER 13, 2010

I’ve spent the last week in Santiago, a guest of Professor Cristóbal García at the Catholic University of Chile as part of Stanford’s Engineering Technology Venture Program. Here’s the course announcement from Professor Vergara (in English): Customer Development Course in Chile – Lean Launchpad. Teaching in Chile.

Chile 241

Chile Silicon Valley Lean Agile 241

Steve Blank

MARCH 2, 2011

corporation – starting a new technology division bringing disruptive technology to market at General Electric. One of GE’s new divisions – GE’s Energy Storage – has been given the charter to bring an entirely new battery technology to market. Corporate elephants can dance. So why this post?

Silicon Valley 239

Silicon Valley Agile Customer Development Early Stage 239

Steve Blank

DECEMBER 20, 2011

63 scientists and engineers in 21 teams made 2,000 customer calls in 8 weeks , turning laboratory ideas into formidable startups. 19 of the 21 teams are moving forward in commercializing their technology. We taught them the business model / customer development / agile development solution stack. billion U.S.

Incubator 310

Incubator Government Silicon Valley Lean 310

Steve Blank

APRIL 16, 2013

It was not only my secret weapon in thinking about new startup strategies, it also gave me a view of the management issues my customers were dealing with. To fill this gap I wrote The Four Steps to the Epiphany , a book about the Customer Development process and how it changes the way startups are built.

Technical Review 223

Technical Review Lean Venture Capital Customer Development 223

Steve Blank

JANUARY 27, 2011

student of our MS&E department at Stanford ,) where they are set on being a leader in developing the management science of entrepreneurship. The most visible step was the first International Business Model Competition , hosted by the BYU Rollins Center for Entrepreneurship and Technology. What’s A Startup?

Business Model 285

Business Model Utah Intellectual Property Agile 285

YoungUpstarts

DECEMBER 9, 2013

by Tom Panaggio, author of “ The Risk Advantage: Embracing the Entrepreneur’s Unexpected Edge “ Here’s one of business’s dirty little secrets: Many business owners prefer to keep their customers at arm’s length. Nobody likes feeling unimportant, and with all of the choices out there today, customers don’t have to settle for it.

Customer 170

Customer Technical Review Florida Cofounder 170

Both Sides of the Table

JUNE 8, 2010

We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customer development, etc. It is the key to “customer development” that Steve Blank talks about. I’m going to save that for a future blog post.

PR 279

PR Technical Review Portfolio Customer Development 279

Steve Blank

DECEMBER 10, 2014

Over 44 classes have embedded the business model canvas and/or Customer Discovery including a year-long course taken by every single one of its bioengineering majors. We didn’t know it at the time, but with that investment we had paid for front-row VIP seats to witness the origins of Customer Development and the Lean Startup.

Maryland 280

Maryland Lean DC Virginia 280

Steve Blank

APRIL 14, 2013

Though they’re familiar with technology in the valley, I picked up some important cultural difference from students and startup engineers I talked to. Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' Fear of Failure.

China 328

China Silicon Valley Non-Compete Intellectual Property 328

Steve Blank

APRIL 11, 2013

The previous post described how China built its science and technology infrastructure. This post is about the how the Chinese government engineered technology clusters. Torch has four major parts: Innovation Clusters , Technology Business Incubators (TBIs), Seed Funding (Innofund) and Venture Guiding Fund. Innovation Clusters.

Programming 179

Programming Technical Review SBIR China 179

Steve Blank

JUNE 8, 2021

This class is built on conducting in-person of interviews with customers/ beneficiaries and stakeholders, but due to the pandemic, teams now had to do all their customer discovery via a computer screen. How would customer interviews work via video? See here for an extended discussion of remote customer discovery.).

Lean 417

Lean Security Asia SBIR 417

Steve Blank

MAY 29, 2011

He set up Blackbox.vc, a seed accelerator for technology startups (and one of the tour stops for entrepreneurs from around the world.) We found 4 different major groups of startups that all have very different behavior regarding customer acquisition, time, product, market and team. And they’re just getting started.

Technical Cofounder 335

Technical Cofounder Early Stage Startup Silicon Valley 335

Steve Blank

MAY 9, 2017

We’re standing 15 air miles away from the epicenter of technology innovation. I’ve been asked to talk today about the future of Innovation – typically that involves giving you a list of hot technologies to pay attention to – technologies like machine learning. In fact, it’s not about any specific new technologies.

Restful 249

Restful Silicon Valley San Jose Puerto Rico 249

Steve Blank

JULY 20, 2009

Zilog Zilog was my first Silicon Valley company where you could utter the customer’s name in public. Zilog produced one of the first 8-bit microprocessors , the Z-80 (competing at the time with Intel’s 8080 , Motorola 6800, and MOS Technology 6502.) Burnout can turn productive employees into emotional zombies and destroy careers.

Silicon Valley 206

Silicon Valley Chad RSS San Francisco 206

Steve Blank

APRIL 9, 2009

Five Easy Pieces – The Marketing Mission After a few months of talking to customers , talking to our channel and working with sales we defined the marketing Mission (our job) was to: Help Sales deliver $25 million in sales with a 45% gross margin. Two paragraphs, Five bullets. It didn’t take more.

Silicon Valley 271

Silicon Valley Technical Review RSS PR 271

YoungUpstarts

DECEMBER 21, 2011

Providing exceptional customer service has long been seen as a competitive advantage. Social media, mobile technologies and altering demographics present businesses of every size with tremendous opportunities. When a customer feels that his/her business is welcomed, appreciated and valued, the result will be repeat business.

Customer 154

Customer Retention Social Media Technical Review 154