article thumbnail

Top Qualities of a Good Process Mining Tool

The Startup Magazine

It can connect with various data sources such as ERP systems, CRM systems, and databases. User-friendliness You want a tool that’s easy to use and customize with ease. The best process mining tools allow you to customize its features including dashboards, reports, and other processes to suit your unique needs.

article thumbnail

Machine Learning Is Your Secret Weapon For Customer Acquisition

YoungUpstarts

If you’re looking for a strategy to get ahead when it comes to customer acquisition, machine learning can be your secret weapon. While machine learning does fall under the larger category of artificial intelligence (AI), it’s a bit more specific and can be extremely effective technology to pair with your customer and prospect database.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 5 Tools That Every Startup Needs to Provide an Excellent Customer Care

The Startup Magazine

Customer care is one of the most critical steps in starting a business. It’s a crucial part of every business for you to build strong relationships with your customers. According to a survey report provided by ArenaCX, 56% of customers stated that they are willing to pay a premium for a product to get excellent customer care.

Customer 129
article thumbnail

[Review] The Social Customer

YoungUpstarts

Rather, the challenge is this – how can we transform fans and followers on social networks into actual money paying customers? Enter “ The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers “ by Adam Metz. P = People and your relationships with them.

article thumbnail

[Review] The Social Customer

YoungUpstarts

Rather, it is this: “How can we better reach prospects, convert them to customers, and serve their interests through social media?”. Enter “ The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers ” by Adam Metz. Defining Social CRM. The Social CRM Process.

article thumbnail

3 Essential Ways To Build Online Customer Trust In 2018

YoungUpstarts

Here are three easy steps that online business owners can take to win back customer trust in 2018: 1. Customers Demand SSL Reassurance. Boasting an SSL certificate is one of the easiest, yet most effective, ways to earn customer trust. Get Your Website SSL Certified Already! Google Rewards SSL Verification.

Customer 200
article thumbnail

What Do Web Developers Do Exactly?

YoungUpstarts

And database coding is the connection between the website and the underlying information in a database. Developers need to work with engineers, sales and marketing staff, customer support staff, and even CEOs and other executives so they need to understand far more than how to code a website. Server-side. Project management.