Both Sides of the Table

JUNE 4, 2013

Compelling in the sense that you solve a real problem a target group of potential customers has with a product that is significantly better than the alternatives on that market. The idea of “going deep” with customers has always shaped how I think. I found myself in violent agreement with Fred’s blog post(s).

Technical Review 401

Technical Review Startup Business Model Non-Compete 401

Up and Running

AUGUST 16, 2021

Earning the first sale from a customer is always considered the hardest. In highly competitive retail industries where sales are rather quick and impulsive, many businesses struggle to gain traction with new customers. However, it’s not just about gaining new customers but continuing to retain them. Invest in real-time support.

Customer 154

Customer Churn Rate Software Review eCommerce 154

The Startup Magazine

JANUARY 24, 2024

Customer engagement strategies encourage businesses to provide a positive experience that will encourage buyers to return by focusing on how you interact with your customers online and offline. Building an effective customer engagement strategy can create a substantial impact on your business.

Customer 147

Customer Social Media Retention Software Review 147

A Smart Bear: Startups and Marketing for Geeks

MARCH 21, 2017

Rather, buyer behavior is rooted in their strategy — a combination of product thesis, their theory of their market’s evolution, how they need to position for customers and against competitors, their long-term brand development, geographic expansion plans, and so on. hundreds of millions of customers) and still growing fast.

Balance Sheet 242

Balance Sheet Vertical Acquisition Revenue 242

YoungUpstarts

NOVEMBER 2, 2020

How can businesses and marketing teams reach customers in the age of COVID-19, respond to lightning-fast changes in the marketplace, and keep up with new consumer demands? Agile marketers recognize that the future is impossible to predict accurately, so how customers will react to a marketing promotion is equally impossible to predict.

Agile 264

Agile Marketing Campaign Sales 264

Startup Professionals Musings

FEBRUARY 15, 2020

For success these days, the purpose better focus on people, and solve a real problem for customers. Then you must extend these alliances to vendors, partners, customers, and even competitors (coopetition). This is still one of the most important competitive differentiators that you can offer. Master-mind alliance. Applied faith.

Technical Review 315

Technical Review Angel Investor Differentiation Business Model 315

Startup Professionals Musings

MAY 28, 2023

In business, and in your personal life, the ability to anticipate and overcome criticism is one of the biggest differentiators between leaders, who make things happen, and followers, who may have great ideas but never seem to get things to go their way. The reality is that good ideas are always challenged, so you need to expect it.

Technical Cofounder 341

Technical Cofounder Founder Cofounder Mobile 341

Startup Professionals Musings

NOVEMBER 12, 2022

For success these days, the purpose better focus on people, and solve a real problem for customers. Then you must extend these alliances to vendors, partners, customers, and even competitors (coopetition). This is still one of the most important competitive differentiators that you can offer. Master-mind alliance. Applied faith.

Technical Review 297

Technical Review Angel Investor Differentiation Business Model 297

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Developer 520

Developer Technical Review CTO Hire Fractional CTO 520

Both Sides of the Table

MAY 20, 2020

Customers were happy and restaurants focused on their in-store business. The problem for the restaurants is that the more successful the “aggregators” of customer demand become over time, the less power the restaurants themselves have individually. they just put up with the food delivery company fees. so, too, are restaurants.

Technical Review 242

Technical Review Software Review Aggregator Australia 242

Startup Professionals Musings

SEPTEMBER 7, 2020

Of course, every risk level can be mitigated by a good plan that addresses the issue, offers a credible action plan, and will convince you, as well as investors and customers, that what looks like a risk to many is actually a sustainable competitive advantage for your startup. You need a big differentiator in these arenas.

New York City 315

New York City Silicon Valley Startup Bootstrapping 315

Startup Professionals Musings

SEPTEMBER 5, 2020

In business, and in your personal life, the ability to anticipate and overcome criticism is one of the biggest differentiators between leaders, who make things happen, and followers, who may have great ideas but never seem to get things to go their way. The reality is that good ideas are always challenged, so you need to expect it.

Technical Cofounder 315

Technical Cofounder Cofounder Mobile Differentiation 315

Startup Professionals Musings

MAY 25, 2022

A co-founder who has different motivations, for example maximum profit versus great customer service, will likely undermine you, take a minimal role, or leave the business quickly. We all understand that partners, employees, and customers are people with emotions, rather than machines. Your gut-check finds this to be a good fit.

Technical Review 313

Technical Review Due Diligence Partner Cofounder 313

The Startup Magazine

FEBRUARY 21, 2022

Also, the use of a CRM system not only helps companies manage their customer base, but also makes it possible to keep up with the expectations of today’s home buyers and sellers. Consider a CRM Solution Customized for Your Company in Five Situations. Using CRM in a company is a no-brainer because of its many advantages.

Software Developers 215

Software Developers Software Development Software Developer 215

A Smart Bear: Startups and Marketing for Geeks

FEBRUARY 26, 2022

Number of active customers from Stripe, and from your User Portal. Gerry used to say: “Who’s lying?” ” Usually your instruments are correct, but sometimes one is lying. A good way to check for bad data is to replicate the airplane dashboard method of deriving the same information in two different ways.

Analytics 248

Analytics Software Review Metrics Technical Review 248

Both Sides of the Table

APRIL 12, 2018

Of course we have to believe that there is a viable market, a differentiated product offering and a chance to build something defensible but if you do those basics right you still get crushed without an amazingly talented founder.

Security 247

Security Los Angeles Silicon Valley Video 247

Startup Professionals Musings

MAY 1, 2023

Value factors include your related product breadth and depth, relationships with thought leaders, key vendors, and large potential customers. Textbook knowledge and academic degrees don’t count here. Building the product may be the easy part of your startup challenge. Key to required patents or trade secrets.

Technical Cofounder 247

Technical Cofounder Equity Distribution Cofounder 247

The Startup Magazine

MARCH 6, 2024

From a diverse workforce to huge investments in training and development, these giants have evolved as favourites among customers only because of long-term decision-making and setting clear goals and objectives to be achieved within a specific period. Strategic operations management in the electronic industry is not easy.

Operations 158

Operations Management Software Review Technical Review 158

YoungUpstarts

OCTOBER 6, 2020

As it relates to symptoms, firstly, I would say a likely sign is that your underlying business could be underperforming, whether financially, servicing customers, or not being able to grow or expand.

Technical Review 246

Technical Review Small Business Software Review Security 246

Startup Professionals Musings

SEPTEMBER 10, 2018

Value factors include your related product breadth and depth, relationships with thought leaders, key vendors, and large potential customers. Textbook knowledge and academic degrees don’t count here. Building the product may be the easy part of your startup challenge. Key to required patents or trade secrets.

Equity 238

Equity Cofounder Technical Cofounder Intellectual Property 238

Duct Tape Marketing

OCTOBER 17, 2024

The Secret to Building Customer Loyalty Forever written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with Micah Solomon In this Duct Tape Marketing Podcast episode , I interviewed Micah Solomon, an expert on customer service, hospitality, and customer experience. Can you comment on that? [02:33]

Customer 87

Customer Technical Review Cloud PR 87

Duct Tape Marketing

NOVEMBER 8, 2023

Key Takeaway: In the world of customer experience, mishaps are inevitable. However, by approaching customer recovery with style, empathy, and exceptional ownership, businesses can turn these situations into opportunities to create raving fans. 15:10 What are the best strategies for fixing a poor customer experience? [17:56]

Customer 94

Customer Technical Review Employee Artificial Inteligence 94

Steve Blank

MARCH 15, 2017

His company had marched through customer discovery, learning about the customer problem, validated solutions and was now scaling sales and marketing. No one had differentiated a startup job description from a large company job. Help Engineering understand customer needs. All good news. No one had on-boarded these people.

Startup 329

Startup PR Public Relations Channel 329

Both Sides of the Table

JANUARY 12, 2014

It’s building a product that is substantially differentiated, and, as Bill Gross, one of the most prolific tech entrepreneurs of our era says, “ It needs to be 10x better than the competition ” (because if you shoot for that then in competitive markets you might achieve 3x.

SEM 379

SEM Viral Marketing Widget 379

Startup Professionals Musings

OCTOBER 26, 2018

Many customers now actively seek out new technologies, rather than wait for many others to try it first. For example, if your new product reduces pollution or world hunger, this adds immediate value and confirms a positive long-term strategy for customers today. The leading edge was too often the bleeding edge.

Marketing 231

Marketing Demand Campaign Differentiation 231

Both Sides of the Table

FEBRUARY 9, 2014

You need a set of innate skills that differentiate you from the thousands of others who set out on your similar journey. You need a great concept in which you will build something that is truly unique and that will be valued by your customers. Of course passion isn’t enough.

Video 373

Video Valuation Differentiation Distribution 373

Startup Professionals Musings

JUNE 2, 2023

Of course, every risk level can be mitigated by a good plan that addresses the issue, offers a credible action plan, and will convince you, as well as investors and customers, that what looks like a risk to many is actually a sustainable competitive advantage for your startup. You need a big differentiator in these arenas.

New York City 246

New York City Silicon Valley Bootstrapping Technical Review 246

ConversionXL

JUNE 14, 2021

Why should customers buy from you? In this guide, you’ll learn how to differentiate your business and attract your ideal customers by creating a unique selling proposition. How a unique selling proposition (USP) attracts better customers and builds your brand (and where marketers get it wrong).

Software Review 158

Software Review Audience Differentiation Framework 158

ConversionXL

JULY 21, 2022

Optimize each channel, and you’ll win new customers, enjoy higher order rates , and retain customers. In this post, we’ll explore lessons from brands that use omnichannel marketing to deliver a seamless customer experience. Omnichannel aligns branding, messaging , and customer service across every channel.

Customer 118

Customer Marketing Channel Audience 118

Startup Professionals Musings

JANUARY 6, 2023

For example, a while back a passionate entrepreneur approached me with an innovative solution for reducing world hunger, but hadn’t focused on the fact that hungry people often don’t have any money, and governments are not easy customers. Find market evidence of customers with means who are willing to pay for a solution.

Technical Review 201

Technical Review Government Agile Differentiation 201

View from Seed

SEPTEMBER 18, 2019

Instead of a laundry list of everything you want to build over the next 3-5 years, you should highlight the critical building blocks that would allow you to 1) dominate in the market you’re operating, and 2) differentiate yourself from competitors.

Part-Time VPE 195

Part-Time VPE Seed Stage CTO Hire Forecast 195

Hearpreneur

OCTOBER 25, 2023

The expansion of e-commerce should also bring about seeing returns as a strategic lever, similar to how companies used faster delivery to drive customer experience and revenue. While platforms like Instagram offer a great starting point, the key to differentiation lies in the age-old strategy of Search Engine Optimization (SEO).

eCommerce 138

eCommerce Omaha Entrepreneur SEO 138

Startup Professionals Musings

OCTOBER 22, 2018

Of course, every risk level can be mitigated by a good plan that addresses the issue, offers a credible action plan, and will convince you, as well as investors and customers, that what looks like a risk to many is actually a sustainable competitive advantage for your startup. You need a big differentiator in these arenas.

New York City 202

New York City Silicon Valley Bootstrapping Technical Review 202

Up and Running

OCTOBER 26, 2020

One potential drawback of Shopify is that the code is proprietary so you are limited to the customization options offered by Shopify and their support services. Template vs. custom design. There are two options — utilizing a pre-designed template or taking a custom design approach. Working with a custom design.

eCommerce 149

eCommerce Development Team Review Hosting Security 149

Both Sides of the Table

JANUARY 22, 2014

Smart is simply not a differentiator. Simply put – I’d be in search of a VC who had an intuitive sense of my product, my customers, my organizational issues, my competitors, etc. In fact, book smart can be a negative. I know many VCs who don’t have operating experience and frankly some of them are fantastic.

Portfolio 364

Portfolio Chicago Sales Incubator 364

Startup Professionals Musings

FEBRUARY 21, 2021

Most startups are happy to find any customer, and will hang on for dear life to every one. Only later do they realize that some of these cost more than they are worth, or lead into commitments they can’t sustain, but no business wants to violate the golden rule that every customer needs to be treated as if they were the only customer.

Customer 376

Customer Startup Differentiation .Net 376

The Startup Magazine

APRIL 22, 2024

When it comes to startups, the focus often gravitates toward acquiring new customers, expanding market reach, and chasing growth metrics. Market dynamics can swiftly shift, and customer preferences evolve rapidly. Repeat customers offer a consistent revenue stream, shielding the startup from the erratic fluctuations of the market.

Retention 148

Retention Reputation Startup Social Network 148