Customer Employee Product 
Startup Professionals Musings
JUNE 23, 2021
Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.
ReadWriteStart
JUNE 8, 2021
But one of the secrets to effective scaling is an efficient team; if your employees are working productively and consistently, they’ll be capable of making your vision a reality. What Makes Employees Productive in a New Startup? So what is it that makes employees productive in a new startup? Uncertainty.
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The Startup Magazine
AUGUST 6, 2024
Sales incentives play a critical role in motivating employees. Different types of employee performance incentives can cater to various motivational needs. Incentive programs must align with the company’s objectives and the employees’ desires. Types of Sales Incentives So, what are sales incentives?
Startup Professionals Musings
APRIL 14, 2021
Yet, these days, I am seeing overwhelming evidence that customer buying decisions, especially with consumers, are often based on emotional and psychological factors , including passions from others, your experience, and social relationships. Other startups use technology to provide personalized products to all customers.
YoungUpstarts
JANUARY 10, 2020
In the early stages, it isn’t uncommon for businesses to bank their earnings on a handful of customers (or sometimes, just one). This is especially true for startups, which operate on the basis of customer traction to solidify expectations with investors or lending institutions. Losing a major customer will inevitably impact cash flow.
YoungUpstarts
OCTOBER 23, 2019
It’s a well-known fact of business that customers must be the focus of a successful business model; hence the now-cliched idiom “the customer is always right”. But in this customer-focused model, some businesses make the mistake of neglecting to focus on their employees. Happier employees = greater customer loyalty.
Startup Professionals Musings
APRIL 2, 2022
Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.
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