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Challenges of scaling Jeff and Jay share conversations about growing and scaling subscription businesses with a customer first approach, check out all the episodes. Jhana Li (07:10): Like they will donate their entire life savings or they will move to Guyana and voluntarily drink poisoned. Kool-Aid right.
Any big changes in your marketing/customer acquisition strategy over the last time period (more money doing Search, less money in Email, elimination Facebook as it does not work, etc., Any big shifts in investment (marketing, customer experience, team sizes, tools). Guyana, anyone? Benchmarks help create meaningful targets.
This feature is rumored to be in development but I couldn't get it even with the custom reporting. You can see which page they left from but not where they went. Anyone have tips on this?
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