Startup Professionals Musings

FEBRUARY 24, 2021

You need them to make a personal commitment to customer service, improved quality, and change to improve the future. Satisfaction and commitment come from choosing a path to move forward, evaluation results and customer feedback, and learning from all their best efforts. Be the model of customer focus for the team.

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Startup Professionals Musings

JULY 24, 2020

According to studies , the alternative of acquiring new customers still costs you five to seven times more than retaining existing ones. But customers today are fickle, instantly aware of every new alternative, due to the Internet and social media, and not afraid to change. Appeal to all your customer senses all of the time.

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Brandanew

AUGUST 14, 2016

Can you change your brand DNA and begin to weave stories with customers? Social Trends Podcast : We Are Storytellers Weaving Stories With Customers. I was very curious to know what made Shikha create a new Indian brand, instead of carrying forward with what was working and just exporting to the global brands as a supplier and partner?

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