Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

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Customer Development Developer San Francisco Customer 168

The Startup Magazine

APRIL 4, 2025

Recent statistics show that TikTok hosts over 1 billion active monthly users. With the explosive rise of TikTok marketing , brands have a golden opportunity to pivot towards more engaging and dynamic customer interactions, making it an indispensable tool in today’s digital strategist’s kit.

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A Smart Bear: Startups and Marketing for Geeks

AUGUST 29, 2011

Mostly you get only peeks into how bad it really was, like a post-mortum private email to me personally, riddled with valid complaints and specific injustices that had been inflicted upon the hapless customer, exacerbated by our indifferent silence broken only by callous human contact. Of course this only won the customer over still more.

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Technical Review Software Review Reputation Sales Cycle 236

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 17, 2011

As a preamble to the metrics, it’s useful to know what you’re measuring and why it’s vital. make sense in your case: Percentage of current customers who canceled in a given day/week/month. ” Percentage of new customers in a given month which end up canceling at any later date.

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Business Model Metrics Engineer Technical Review 245

Startup Professionals Musings

JUNE 1, 2022

Winning business owners really listen and act on feedback from customers and advisors. Technology, competitors, and customers are changing every day, so the “ tried and trusted ” ways you do things need to be reviewed and updated regularly. Don’t be totally driven by a key customer. Listening to customers also helps.

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Technical Review Social Media Metrics Hosting 302

SoCal CTO

MAY 21, 2012

Many of the factors are not obvious and include building mystery to drive margin, why boring B2B companies often win but are challenging in other ways, how bootstrapping wins, integrating metrics from the start and many other similar lessons. What is our lifetime customer value and how can we drive that up?

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Fractional CTO CTO Hire Startup Social Network 175

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. Every board meeting, the metrics of success change.

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Startup Lessons Learned

MARCH 6, 2013

> Mentor Sessions - Featuring experts in building + running startups LEAN STARTUP MENTORS INCLUDE.

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Lean Cofounder Startup Software Engineering 165

Startup Lessons Learned

JULY 5, 2010

I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. I have personally sold many copies of his book, and continue to recommend it as one of the most important books a startup founder can read.

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Customer Development Developer San Francisco Customer 166

The Startup Magazine

JANUARY 11, 2022

First, look at your hosting company to help with your successful eCommerce website. SEO hosting services are affordable and offer streamlined hosting for your site for an improved experience for your visitors. This will enable you to manage all of your domains on one control panel while leaving no hosting footprint behind. .

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ConversionXL

AUGUST 23, 2017

Customer journey mapping is a widely used and impactful technique that can help you make better product, marketing, UX, and merchandising decisions. However, like other UX research techniques (including user personas ), there’s some vagueness and obscurity around how to actually create customer journey maps. Moments of Truth.

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Duct Tape Marketing

MAY 11, 2022

Why Call Tracking Metrics Matter To Your Marketing Efforts written by John Jantsch read more at Duct Tape Marketing. Key Takeaway: Today, it seems as though there’s a never-ending list of channels and ways in which your customers can communicate with you and your business. Marketing Podcast with Todd and Laure Fisher.

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Metrics Marketing Software Review Cofounder 95

Up and Running

AUGUST 21, 2014

In this webinar, we take time to discuss the different metrics that startups—and established businesses—should be tracking. In terms of pre-purchase, traffic and content metrics. Every single page you have on your website needs to have a purpose and needs to have a functionality for that customer or that visitor.

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Metrics Startup Churn Rate Forecast 84

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Let’s begin with the four customer currencies. And this is true outside of games.

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Customer San Francisco Viral Lean 156

YoungUpstarts

APRIL 22, 2019

It’s important to have a report that allows for a comparison of the quoted or budgeted cost with the actual cost, as well as letting the executive team compare financial performance using custom criteria. User actions and performance are great metrics to do a deep dive into processes and identify those types of bottlenecks.

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Artificial Inteligence Software Review Management Software Development 168

Startup Lessons Learned

NOVEMBER 7, 2008

Thats the conclusion Ive come to after watching tons of online products fail for a complete lack of customers. Our goal is to find out whether customers are interested in your product by offering to give (or even sell) it to them, and then failing to deliver on that promise. I recommend using a hosted service like SnapPages.

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Demand San Francisco Lean Continuous Deployment 167

YoungUpstarts

JANUARY 7, 2018

New data-powered solutions give companies that would ordinarily be too large to customize their offerings the insight to do so. SMBs falsely assume that custom analytics platforms and data science is too complicated. This also creates a place for hosting all of your data.

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Artificial Inteligence Analytics SCRUM Cofounder 164

Startup Lessons Learned

AUGUST 3, 2009

First, a definition: the minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. In a lot of cases, this requires a lot of energy invested in talking to customers or metrics and analytics.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Startup Lessons Learned

SEPTEMBER 15, 2008

In my experience, the majority of changes we made to products have no effect at all on customer behavior. The report is set up to show you what happened to customers who registered in that period (a so-called cohort analysis ). This report is set up to tell you about new customers specifically. First of all, why split-test?

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San Francisco Lean Technical Review Continuous Deployment 166

Up and Running

DECEMBER 17, 2020

Some firms specialize in research and can assist with pulling together some compelling numbers and detailed customer profiles. Inbound marketing is about creating a welcoming home for your customers through platforms such as your website and social media communities like Facebook, LinkedIn, and Twitter. What is inbound marketing?

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Marketing Technical Review SEO Hosting 142

Up and Running

AUGUST 26, 2020

Once you have established your updated core values, you can create graphics and share them on your social channels, which will remind people of the reasons they enjoy being your customer. By keeping your customers in the loop about a crisis that your company is facing, you are able to strengthen the bond with your audience.

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Marketing Audience eCommerce Social Media 171

Startup Lessons Learned

SEPTEMBER 15, 2008

See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process. Labels: customer development , lean startup 8comments: Amy said. September 11, 2008 2:06 PM Editor said.

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Lean San Francisco Startup Continuous Deployment 168

YoungUpstarts

JULY 16, 2019

Customers enjoy online shopping; their demands create enormous opportunities for eCommerce company’s growth. Think of your domain name and get hosting. When you are up with a domain, it is time to decide where you would like to host your website. The most popular options are: Hostgator ; InMotion Web Hosting; GoDaddy.

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eCommerce Software Developers Software Development Hosting 113

Duct Tape Marketing

NOVEMBER 8, 2023

Key Takeaway: In the world of customer experience, mishaps are inevitable. However, by approaching customer recovery with style, empathy, and exceptional ownership, businesses can turn these situations into opportunities to create raving fans. 15:10 What are the best strategies for fixing a poor customer experience? [17:56]

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Customer Technical Review Employee Artificial Inteligence 94

ConversionXL

JUNE 16, 2022

They map out a repeatable process to avoid chaos and confusion in your team and with customers. This consistency creates familiarity, breeding trust that turns prospects into customers and customers into advocates. So, how can marketers align every department for a consistent customer experience? Positioning. Measurement.

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Campaign CTO Marketing Social Media 149

Up and Running

MAY 3, 2021

To answer this question, you need to have a set of metrics that give you a clear picture of what’s going on in your business. Likewise, your website , the digital representation of your business, and the means through which people find you and connect with you, also needs to have metrics in place to know how it’s doing. Site speed.

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Small Business Caching Metrics Analytics 148

Hearpreneur

SEPTEMBER 18, 2020

These 6 KRIs are The CHICAGO MetricsR and are the result of an aggregation algorithm based on any number of tactical metrics. Since basis of the company was to create, track, and report out on metrics it fit with the theme and the name, hence, CHICAGO MetricsR. 14- HQ in Lisbon and our target customers are San Francisco.

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Naming India Chicago Entrepreneur 152

YoungUpstarts

OCTOBER 28, 2016

Poorly Defined Project Goals and Performance Metrics. The same is true of performance metrics, as failing to clearly outline how performance will be measured makes it impossible to perform meaningful assessments of progress or efficiency.

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Software Development Software Developers Software Review Software 100

ConversionXL

NOVEMBER 10, 2020

The traditional buyer’s funnel relies on linear decision-making, assuming that an audience will move neatly to become a prospect, then customer. Keep in mind, however, that customers won’t necessarily go through these stages in order. Metrics for this depth are rare and only long-term. Breaking content out of the linear funnel.

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Agile Social Media Audience Software Review 139

Duct Tape Marketing

OCTOBER 27, 2021

How To Create Remarkable Experiences For Your Customers written by John Jantsch read more at Duct Tape Marketing. Dan is an international keynote speaker and coach who believes that a remarkable customer experience is your best sales and marketing strategy. The answer is customer experience. Marketing Podcast with Dan Gingiss.

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Customer Technical Review Social Media Green 101

ConversionXL

SEPTEMBER 9, 2021

By turning those fans into customers, you can create long-term advocates that spend more money and recommend you to others. Edelman’s Trust Barometer study shows that trust is second only to price in becoming a loyal customer. Because of this, it spans two objectives: Turning customers into advocates Improving customer retention.

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Social Media Media Developer Marketing 142

A Smart Bear: Startups and Marketing for Geeks

MAY 15, 2012

Listen to this episode with Nick from PinfoB.com to learn how to tell customers no. In this episode, Jason speaks to Nick from PinfoB.com at the AZ Disruptors Kickoff meeting in December with co-host, Hamid Shojaee. And so, the benefit to the customer is that they get a little bit of money. Jason: Right. Nick: Yeah.

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Naming Advertising Audio Software Developers 199

VC Cafe

SEPTEMBER 5, 2012

The term “Growth Hacking”, invented by Sean Ellis , and made popular by Andrew Chen , a Silicon valley marketer and entrepreneur, is a combination of two disciplines – marketing and coding: Growth hackers are a hybrid of marketer and coder, one who looks at the traditional question of “How do I get customers for my product?”

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API Viral Startup Retention 167

Startup Lessons Learned

OCTOBER 7, 2016

At our core, local governments are public service agencies, which means that we should be focused on maximizing value for our “customers” (AKA residents). I’ve always been intrigued by the concepts of design thinking and customer empathy and how those concepts might intersect with local government.

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Government Lean Startup San Francisco 165

Gust

DECEMBER 27, 2012

You should know EVERYTHING about your business, product, customers and competition. You should know every metric regarding customer acquisition, conversion and retention. It sounds obvious, but the majority of entrepreneurs who pitch me have obviously never thought through many of the major issues surrounding their companies.

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Software Review Term Sheet Technical Review Angel Investor 164

Startup Lessons Learned

APRIL 7, 2010

At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Instead, we try to accelerate with respect to validated learning about customers. There are often counter-intuitive changes in customer behavior that depend on little details.

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San Francisco Lean Metrics Design 154

Startup Lessons Learned

SEPTEMBER 6, 2012

This post was co-written by Eric Ries and Sarah Milstein, co-hosts of The Lean Startup Conference. In this workshop, Fraser, Founder/CEO of LUXr and Klein, Director of Product & UX at One Jackson will offer practical techniques for getting and using customer feedback. We’ll talk about the cool site visits in a separate post.)

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Lean Cofounder Startup Analytics 154