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Every movie I had seen – 12 O’clock High, Memphis Belle, etc. – assumed that there were no electronics other than radios on these bombers. In 21 st century terminology we’d say that Terman built the Radio Research lab into a customer-centric organization doing agile development. Every one of them. (To
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Jon Acuff: Yeah well I mean part of what I wanted to do with this, I had a researcher from the University of Memphis approach me and say hey, I want to study what you do and see if it works. And there are some instances where well gosh, where do your customers hang out? John Jantsch: Yeah. Jon Acuff: And that’s toxic for teams.
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