Ben's Blog

OCTOBER 14, 2010

The biggest difference between being a great functional manager and being a great general manager—and particularly a great CEO—is that as a general manager, you must hire and manage people who are far more competent at their jobs than you would be at their jobs. Does she know how to hire sales managers?

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online.wsj.com

SEPTEMBER 23, 2012

Management. To order presentation-ready copies for distribution to your colleagues, clients or customers, use the Order Reprints tool at the bottom of any article or visit www.djreprints.com. Manage Email Preferences. Manage Email Preferences. » More. Real Estate. » More. Loading… Careers. » More.

Venture Capital 107

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Tim Keane

SEPTEMBER 28, 2011

How do we know how much the customer will buy and how long it will take?  How big is the customer problem being solved? How do we know how much the customer will buy and how long it will take?  How big is the customer problem being solved? Managing Company Growth.  Will the product work?

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Technical Cofounder Wisconsin Cofounder Angel Investor 68

Tim Keane

DECEMBER 14, 2009

   We worked all day building market strategies for customers while we tried to embody our expertise on software that would expand the company's reach.     We worked all day building market strategies for customers while we tried to embody our expertise on software that would expand the company's reach. 

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Tim Keane

MARCH 9, 2011

But, what constitutes success for the parties involved – investors, entrepreneurs, employees, and customers – can vary dramatically.   His entire income is based on his personal output and he’d like to hire several woodworkers, expand his sales to existing customers, and generate a profit in addition to his contributed labor. 

Finance 83

Finance Bootstrapping Startup Equity 83

Duct Tape Marketing

FEBRUARY 16, 2023

Just like every business thinks about their customers and what their customer wants, when you wanna sell your business, you are basically entering the same kind of world, but instead of your product or service, it's your business. I know that customer X, Y, Z is going to leave, right? 01:38): Yeah, sure.

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ConversionXL

OCTOBER 8, 2015

It’s important for qualitative research, such as customer surveys, and it’s equally important for anything that brings insight to your decision making. The second is about knowledge management, supporting test ideas, and evolutionary learning. Knowledge Management and Evolutionary Learning. You Need To See It To Believe It.

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Steve Blank

DECEMBER 28, 2020

Tactically, how effective would customer discovery be for the students? Would customers sit for virtual interviews? In classes it’s easier to get people to participate but it’s difficult to keep momentum, especially when you get into the hard part of customer discovery. Customer Discovery. This Summit.

Lean 427

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Tim Keane

MAY 27, 2010

.   We had a customer and a value proposition.   We were fortunate enough to have customers like Boston Store, Carson’s, Penney’s, Sears, GNC – and they loved our exceptional customer service and ability to deliver a better value to their customers – and more sales and customer satisfaction to them.

Bootstrapping 60

Bootstrapping Startup America Employee 60

mobile.smashingmagazine.com

JUNE 11, 2012

We used this technique most recently when working with Marian University in Wisconsin. Sadly, many of the suggestions in this article, while completely practical, are often not able to come into fruition due to impractical deadlines and pressure from management. Your character’s story does not begin on your website. Great article.

Web 89

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crowdSPRING Blog

MARCH 26, 2019

If you need help with vendor or employment, take a look at Quickly Legal , which offers entrepreneurs, small businesses and startups an easy and inexpensive way to create, sign and manage business contracts , with many you can start using right away. What can customers get from my beer that they can’t get anywhere else?

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Tim Keane

JANUARY 12, 2010

Good investors use the valuation discussions to gauge the business savvy of the management team and to understand their ability to appreciate and deal with economic market forces that set values.   For individual angels and others investing their own money, this may be more fluid than for someone with responsibility for a managed fund.

Term Sheet 68

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The Next Web

JANUARY 13, 2014

Wisconsin, 1984. For entrepreneurs, there are two kinds of uncertainties that need to be dealt with – uncertainty on making strategic decisions for the company and uncertainty on how to manage the team. Part 1: Managing Uncertainty in Strategic Decisions. Example: Dave McClure’s lean methodology approach to customer retention.

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Entrepreneur Wisconsin Retention Lean 137

Tim Keane

FEBRUARY 3, 2010

It welcomes feedback from potential customers and experts, reduces the cost and risk of the startup and can potentially drive success quickly.    An average customer will spend $X per year with us because they spend three times that now.    Customer premise - who will buy and why.    Why?) 

Marketing 116

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Tim Keane

JANUARY 11, 2013

.   I digress here, but one of the real challenges is managing sales goals both agressively and realistically.   I digress here, but one of the real challenges is managing sales goals both agressively and realistically. Managing Company Growth.   (See "The Challenger Sale. . September 2011. March 2011.

Wisconsin 89

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ConversionXL

APRIL 14, 2021

Outbound prospecting is any kind of approach to sales when you reach out to the customer. While it may be tempting to run off and start sending videos to every one of your customers or prospects, sending an outreach video is the last step in a complex strategy that starts. Here is how you do that: Set up your Tag Manager.

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Up and Running

MARCH 5, 2015

To help you attract new customers, we’ve put together a list of 18 affordable marketing ideas that you can use to fill your bar and booths. Hosting an event gives customers an added incentive to come to your restaurant. Host a customer appreciation event. Show customers that you care by hosting an appreciation event.

Customer 60

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Tim Keane

MARCH 24, 2008

You (the entrepreneur and founder of this "company") hire a call center to take calls from customers who want an inexpensive medical diagnosis. Of course, in the interest of being a low cost provider, your call center is staffed by folks with a good customer service orientation, but no medical training. Ridiculous?

Wisconsin 60

Wisconsin Angel Investor Bootstrapping Startup 60

Tim Keane

OCTOBER 8, 2012

.  The company prepared, as I recall, several million labels for their big customer (really their only customer) a major retailer based in the midwest.   What RTMS missed was that instead of the boolean logic selecting the top 2MM customers , it had selected a random 2MM customers.

Wisconsin 68

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Tim Keane

OCTOBER 4, 2010

If your business sells to a quantifiable and identifiable group of business customers who are in the tens of thousands, or less, there's really no reason not to individually identify every one of them and track all of your contacts with them.  Any former customers from other places now working there? Market Math. Market Math.

Wisconsin 60

Wisconsin Marketing Angel Investor Startup 60

ConversionXL

SEPTEMBER 30, 2019

As Peter Drucker famously wrote, “The aim of marketing is to know the customer so well the product or service fits them, and sells itself.” ” In conversion optimization , we talk about the importance of knowing our customers a lot. How much does someone change when they move from Wisconsin to Iowa? Psychographic.

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Tim Keane

SEPTEMBER 18, 2006

In a lot of startups (especially good ones) the founder/CEO/leader is a customer-oriented sales person. Because of the virtuous feedback loop right at the center of the company, innovations for customer benefit come more rapidly. Even with bumps along the way, the major customer facing components add up to more and more success.

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Tim Keane

OCTOBER 2, 2007

And when they meet entrepreneurs that cant, it is often a sign that the management team needs strengthening - at a minimum. Are we planning for the lowest customer acquisition cost the industry has ever seen? And when they meet entrepreneurs that cant, it is often a sign that the management team needs strengthening - at a minimum.

Business Model 60

Business Model Wisconsin Angel Investor Bootstrapping 60

Tim Keane

SEPTEMBER 30, 2010

All of us like leaders of ventures who:  Have a passion for the customer, and a deep understanding of the customer's business.  This raises the chances for success as it keeps the company itself very close to the customer needs and desires. Managing Company Growth. September 2011. March 2011. October 2010.

Ireland 60

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Tim Keane

APRIL 14, 2008

Now, as their revenue grows substantially, its time to make the shift toward a more quantitative management environment. To me, this means moving in the direction of managing more to factual data to help managers make key decisions. Can we quantify success in terms of calls, visits, customer sizes, and so forth?

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Ireland Wisconsin Forecast Sales Cycle 60

Tim Keane

MAY 2, 2006

The company cannot get the pulse of the market into the product cycle and make the rapid, instinctive changes and improvements that come from customer contact if the customer contact is relegated to a “function” on the team. Managing Company Growth. It has to be the reason for being. It has to be the reason for being.

Wisconsin 60

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Tim Keane

SEPTEMBER 13, 2006

They understand their customers and the market the customers live in. They get the idea of value creation, of delivering more for the customer than they promise. Sometimes the leader caves in to the customer. This is easy to do when the customer is big and you are small and knows you are starting out.

Wisconsin 60

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Tim Keane

MAY 9, 2006

The entrepreneur has the opportunity to master the intricacies of his business process; his customers minute but important expectations; venture financing; people management. Managing Company Growth. Wisconsin Angel Network Find Information about all of the networks in Wisconsin here! The list goes on. March 2011.

Wisconsin 60

Wisconsin Angel Investor Bootstrapping Startup 60

Tim Keane

OCTOBER 30, 2007

They would like businesses solving “big hairy problems” of real value to the customer. We used that information for a lot of our customers. The joke around the office was always that the systems that performed the worst had the best customer service and the best performers provided customer service that was terrible.

Wisconsin 68

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Tim Keane

OCTOBER 11, 2006

  Telling a customer you are busy--when you aren't 2.    Being busy and prioritizing work based on customer criteria -- and raising prices 2.    Telling a customer you are busy--when you aren't 2.  Managing Company Growth. « Increasing the Probability of Success | Main.

Term Sheet 60

Term Sheet Wisconsin Angel Investor Bootstrapping 60

Tim Keane

OCTOBER 3, 2012

.  That is, when we think a company primarily has "execution risk," do we mean that they're facing scientific and technical hurdles to achieve results, or do we mean that they are facing the risk of selling to their market, or of delivering a product to customers who've bought?       Search.

Technology 74

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Tim Keane

SEPTEMBER 22, 2009

 They take risks, create opportunities, satisfy customers - the list goes on.  They take risks, create opportunities, satisfy customers - the list goes on. Managing Company Growth. Wisconsin Angel Network Find Information about all of the networks in Wisconsin here! September 2011. March 2011.

Wisconsin 60

Wisconsin Angel Investor Bootstrapping Startup 60

Tim Keane

JUNE 8, 2009

  In my case, in the first company, it was early customer selling that provided the startup cash.  These companies find capital primarily by finding customers and understanding trade-offs.    In my case, in the first company, it was early customer selling that provided the startup cash.  March 2011.

Wisconsin 60

Wisconsin Bootstrapping Angel Investor Startup 60

Mike Michalowicz

OCTOBER 19, 2015

While there he managed the revenues for over 80 animal hospitals ensuring that the monthly closing entries were prepared so that the monthly and quarterly financial statements could be produced in accordance with SEC regulations. TSheets – The #1 customer rated time tracking solution!

Video 60

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Mike Michalowicz

MARCH 8, 2013

Wisconsin is a dairy state with fabulous cheeses to choose from. They customize the message that goes in the box each season for no additional charge! This organizer is a universal, elastic organization system that gives customized digital device and personal item storage. Custom Unique T-shirts. A Chef’s Coat.

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Hearpreneur

JANUARY 4, 2023

In just three syllables, the name SaladGo conveys the idea that the proprietor operates a restaurant that focuses on providing customers with salads that can be taken to go. My site was started from my car enthusiast background and in the auto repair and customization world. Thanks to Tom Miller, Fitness Volt ! #14-

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Tim Keane

MAY 8, 2006

" Possible answers might be prototypes, market tests, potential customer testimonials, or some combination of these and other factors. " Possible answers might be prototypes, market tests, potential customer testimonials, or some combination of these and other factors. Managing Company Growth. September 2011.

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Angel Investor Wisconsin Bootstrapping Startup 60