ReadWriteStart

JUNE 16, 2011

Freshdesk First, Girish Mathrubootham from Chennai, India, pitched Freshdesk , a SaaS company that provides small and medium businesses with on-demand customer support software that offers multi-channel social support. Freshdesk introduces itself as a kind of Salesforce.com for customer support so to speak.

India 123

India Bootstrapping Non-Compete Entrepreneur 123

Startup Professionals Musings

MAY 16, 2015

Exposure to customers, incumbents, and competitors all drive success. Being close to your customers, your vendors, or even your competitors can make all the difference. Since 2006, the number of startups founded and funded outside of California, Massachusetts, and New York, has grown by almost 65%. It’s just the first of many.

Las Vegas 120

Las Vegas Silicon Valley Phoenix Montana 120

ReadWriteStart

MAY 5, 2011

In addition, I asked him to do a competitive analysis on the pricing models of the various mobile app platforms and come back to me with both sets of market data, namely, customer research and competitive analysis. She has a master's degree in electrical engineering and computer science from the Massachusetts Institute of Technology.

Costa Rica 115

Costa Rica Incubator Silicon Valley India 115

ReadWriteStart

OCTOBER 7, 2010

Our discussion today was largely around her financing strategy, and one of the key milestones that I probed her on was: What does it take to get a validated customer? Well, it turns out that with about $900,000 and 12 months, Siobhan can get to paying customers. Rajan, however, needs to negotiate his early customers better.

Valuation 119

Valuation Silicon Valley Pre-Money Valuation Bootstrapping 119

ReadWriteStart

SEPTEMBER 16, 2010

This is an open opportunity for an entrepreneur to build a custom solution. Today, the telecom industry charges customers based on fixed price business models for data services. SurgeForth has since graduated to paying customers, and is making good progress. Cion has 18 customers and is considering funding.

Cloud 117

Cloud Fractional CTO Entrepreneur Bandwidth 117

ReadWriteStart

DECEMBER 2, 2010

But our goal is to make sure that these businesses are sustainable, have customers, revenues, and profits. Well, eLance has experienced similar problems, and I asked David to concentrate on communicating to his user base of service providers the value of building a reputation through references and reviews/customer feedback.

India 116

India Green Silicon Valley Massachusetts 116

ReadWriteStart

NOVEMBER 19, 2010

First is that there are, perhaps, a thousand people in the world of entrepreneurship who know what they are doing when it comes to dealing with issues like financing, positioning, market sizing, customer validation, customer acquisition and other seemingly obvious topics that all entrepreneurs need to deal with. Rangrut.com.

Silicon Valley 114

Silicon Valley Startup Technical Review Early Stage 114

Gust

NOVEMBER 8, 2012

Many online business models would be eviscerated by laws like SOPA that seek to essentially deputize private companies as agents of content owners and law enforcement agencies, coerced into policing their own users (customers) at great cost in both dollars and resources. Healthcare Reform. Yes, really.

Silicon Valley 187

Silicon Valley San Francisco Intellectual Property Accredited Investor 187

ReadWriteStart

SEPTEMBER 10, 2010

This company provides a crowdsourced customer service solution to enterprises. Gio pitched it to me as a crowdsourced BPO, but I think he will have more success if he simply focuses on customer service as his core value proposition. They already have several customers including some telcos, and are at about $350,000 in revenues.

Cloud 115

Cloud Silicon Valley Incubator Bootstrapping 115

ReadWriteStart

JUNE 23, 2011

The idea is interesting, but needs positioning and validation with the right set of target customers. She has a master's degree in electrical engineering and computer science from the Massachusetts Institute of Technology. From 2008 to 2010, Mitra was a columnist for Forbes. Discuss.

Spain 115

Spain Entrepreneur India San Francisco 115

ReadWriteStart

MARCH 24, 2011

Monetization models, while not yet validated, can come from charging the customer base that is already acquainted with the service, as well as selling the white label solutions to colleges. Chris is primarily trying to assess his customer acquisition strategy, which requires that people see the game being played. Photo by nazreth.

Illinois 114

Illinois Entrepreneur Silicon Valley Chicago 114

ReadWriteStart

APRIL 1, 2011

Our discussion today was around prioritization of the next few critical steps around customer acquisition and validation. Report Bee has two paying customers, and we discussed segmentation issues around where to focus for the early market penetration strategy. Report Bee. Then Balaganesh S., Discuss.

India 119

India Guerilla Entrepreneur New Zealand 119

ReadWriteStart

APRIL 14, 2011

First up, Girish Mathrubootham from Chennai, India, presented Freshdesk , a SaaS solution for multi-channel customer support including knowledge base and social CRM support. She has a master's degree in electrical engineering and computer science from the Massachusetts Institute of Technology. Quantum Arc. ET Interactive. Discuss.

India 126

India Technical Review Entrepreneur Silicon Valley 126

ReadWriteStart

MARCH 17, 2011

Marcial proposes to use friends living in the United States to transport products on behalf of consumers in Costa Rica who are regular customers of products from the US e-commerce vendors. She has a master's degree in electrical engineering and computer science from the Massachusetts Institute of Technology. Discuss.

Costa Rica 114

Costa Rica America Silicon Valley Entrepreneur 114

ReadWriteStart

NOVEMBER 3, 2011

Today James Hickey from San Diego, California, pitched Parallel6 , a company that does social media marketing services for brands and also has a white label mobile app that can be customized and branded for their clients' mobile and social marketing needs. From 2008 to 2010, Mitra was a columnist for Forbes. Discuss.

North Carolina 116

North Carolina San Diego Entrepreneur Balance Sheet 116

ReadWriteStart

DECEMBER 9, 2010

First, there are two primary aspects that have to be managed: inventory financing and customer acquisition costs. I asked him about his customer acquisition strategy and heard the word "advertising" a lot: Facebook advertising. Well, all that costs money, I would like to see a more cost-effective customer acquisition strategy.

Silicon Valley 117

Silicon Valley Malaysia India China 117

ReadWriteStart

OCTOBER 6, 2011

She has a master's degree in electrical engineering and computer science from the Massachusetts Institute of Technology. Girish Mathrubootham, from Chennai, India, discussed FreshDesk , a full-featured social customer support SaaS offering targeted toward small businesses. From 2008 to 2010, Mitra was a columnist for Forbes.

Silicon Valley 118

Silicon Valley India San Francisco Entrepreneur 118

ReadWriteStart

SEPTEMBER 16, 2011

What is interesting is that international businesses are not only happening now with companies in Brazil wanting to sell to American customers, but also companies in Israel wanting to sell to Indian customers. She has a master's degree in electrical engineering and computer science from the Massachusetts Institute of Technology.

Brazil 115

Brazil India Israel Entrepreneur 115

ReadWriteStart

JANUARY 13, 2011

We started this week's One Million by One Million roundtable with a discussion of online advertising trends, looking at them from the perspective of cost-effective customer acquisition and brand building, as well as entrepreneurial opportunities. You can find more on the topic on my blog at Top 10 Online Advertising Trends For The Decade.

Advertising 116

Advertising SMS Entrepreneur Silicon Valley 116

ReadWriteStart

OCTOBER 27, 2011

It is also an excellent platform to address the questions from prospects and help clarify issues and objections for any sales process, which is one of the primary ways Voluble is seeing some of its major early customers using it. The next event will be on Tuesday, November 22, 2011, at 8:00 AM (PDT), register to attend here. Discuss.

Entrepreneur 116

Entrepreneur San Francisco Technical Review New Jersey 116

www.usatoday.com

JULY 16, 2012

The fleet of cars in Getaround has grown to 10,000 from 1,500 a year ago, and suburban customers make up about a quarter of its bookings. Airbnb has booked about 10 million nights since it was founded four years ago, and the average customer age has risen to 35. People are telling their parents," says CEO Brian Chesky.

San Francisco 105

San Francisco Technical Review Zimbabwe New York City 105

The Next Web

NOVEMBER 3, 2013

He lives in Central Massachusetts with his wife and two daughters. Me: And I am an honest customer. This is a guest post by Mike Lemovitz which originally appeared on his blog. He works in marketing for a large healthcare organization, and moonlights as a photographer, filmmaker, and entrepreneur. Learn more at [link].

Software Review 167

Software Review Developer Hiring Massachusetts 167

Duct Tape Marketing

FEBRUARY 1, 2023

Camden is the Founder and CEO of the Nonprofit Organization Beyond the Crisis Beyond the Crisis, the food-distribution charity, which has distributed over 100,000 dollars of food items to housing communities and homeless shelters across Massachusetts. Boost sales and engage customers all from one powerful platform. Capture leads.

Entrepreneur 93

Entrepreneur Massachusetts Distribution Networking 93

ConversionXL

SEPTEMBER 11, 2014

acronyms e.g. MIT for Massachusetts Institute of Technology. Another worthwhile exercise is sitting down with the marketing team or sales team to discuss the descriptive language used to attract & close customers. Close variations include: singular or plural forms e.g. shoe or shoes. stemmings e.g. hiking from hike.

PPC 114

PPC Matching Technical Review Search 114

crowdSPRING Blog

NOVEMBER 6, 2011

Several states already have their HIX up and running and others are poised to follow soon; Massachusetts Connector , the Utah Health Exchange , and New York’s HealthPass are operational and businesses can use those today. In the meantime there are also several private exchanges that operate in much the same way. Photo: Frank M.

Small Business 102

Small Business Utah Startup Software Review 102

Duct Tape Marketing

APRIL 29, 2024

Paul is also a senior lecturer at the Massachusetts Institute of Technology in the MIT Sloan School of Management and the co-founder of Oceanworks. Exclusive to new customers—upgrade and grow your business with ActiveCampaign today! Now, this offer is limited to new active campaign customers only. I found it.

Entrepreneur 78

Entrepreneur Cofounder Early Stage Artificial Inteligence 78

Hearpreneur

SEPTEMBER 27, 2023

No one can prepare you for a bad customer experience until it happens. They learn through their own experiences, such as specific courses they took in school or the server position they held at the local pizza shop. It requires a lot of training and learning from experiences that you can't be born into.

Entrepreneur 133

Entrepreneur Leadership Massachusetts Developer 133

Both Sides of the Table

JULY 10, 2012

I’ve been meeting with LPs (those who invest in VC funds) over the past year and discussing trends I see in the market and where I think we need to be as a firm to be near to and meet the needs of our customers. In Massachusetts companies (and VCs) have migrated from out by Waltham to Back Bay (Boston) or Cambridge.

San Francisco 313

San Francisco Technology Los Angeles Incubator 313

Up and Running

JUNE 8, 2016

By allowing existing customers to purchase gift cards or gift certificates for friends and family, you not only bring in new customers, but you also increase sales and get paid immediately in full, even if that person never takes you up on your offer. In the U.S. alone in 2016, gift card sales are expected to hit $140 billion.

Revenue 60

Revenue Philadelphia New York Software Review 60

Steve Blank

SEPTEMBER 27, 2016

The more that people pay you, the more influence customers feel they should have, but they don’t necessarily know what they want. Customers will try to be polite and tell you want you want to hear. Doing customer discovery isn’t the same as running a focus group. We had to figure out how to get honest feedback.

Cofounder 272

Cofounder Entrepreneur Hawaii Massachusetts 272

ReadWriteStart

SEPTEMBER 27, 2013

Massachusetts needs money. But Massachusetts looked at its burgeoning technology sector and thought that it could squeeze at least $160 million a year out the Commonwealth’s startups and established technology firms for funding of a transportation bill. So, the Massachusetts “Tech Tax” was born.

Massachusetts 60

Massachusetts Technology Boston San Francisco 60

Austin Startup

NOVEMBER 13, 2019

Manuel Rosso , CEO at Rosso & Flynn Modern Butcher , earned a Master’s degree from the Massachusetts Institute of Technology as a way to establish credibility, but he wishes he had started his entrepreneurial career sooner.

Technical Review 51

Technical Review Cofounder Dallas LLC 51

ReadWriteStart

MAY 3, 2011

and SEO as two of the most effective and affordable customer acquisition strategies. Groupon China happens to be a customer of Recruiterbox, and found them through organic search. and an affiliate program would also help with customer acquisition. At last week's roundtable, we had five entrepreneurs pitching. Guerrilla p.r.

Acquisition 115

Acquisition SEO San Francisco Affiliate 115

YoungUpstarts

JUNE 11, 2018

When customers enter that fence, you’re able to market to them and send them messages. Not only is this convenient for you as a business owner, but it’s also very convenient and helpful for customers. Think about your industry and what could help your customers and your business at the same time. Who is your competition?

Small Business 189

Small Business Marketing Massachusetts SEO 189

Seeing Both Sides

SEPTEMBER 5, 2012

The theory is that with the advent of the cloud in the digital age, small businesses can leverage a suite of services from a technology vendor to manage all aspects of their work – from payments to record-keeping to marketing to customer communications. And when you do pivot, pivot hard.

Fractional CTO 43

Fractional CTO Cofounder Cleveland Vertical 43

YoungUpstarts

DECEMBER 5, 2013

Most of the customer service staff is able to work from home for 30 hours a week. Sramana has a master’s degree in electrical engineering and computer science from the Massachusetts Institute of Technology. Being a completely bootstrapped company, Steals.com cannot offer its team the best possible pay.

Silicon Valley 266

Silicon Valley Utah India Massachusetts 266

YoungUpstarts

OCTOBER 27, 2011

The Coffee Bean & Tea Leaf, also known as “The Bean” to loyal customers, is a Los Angeles based, family-run coffee and tea company that’s owned and operated by International Coffee & Tea, LLC. Kittredge started making candles in his Massachusetts home and started selling them to interested neighbors.

Southern California 162

Southern California Las Vegas Honolulu Massachusetts 162